🧰 Bug Report 🔨

[76561199412091927]

If you encounter any bugs/issues, feel free to share with us here, in the {LINK REMOVED} Discord La Moutarde or send your request to [e-mail]

Thank you for your help!

[Lauph]

Game won't start properly. It displays a loading bar for about 3-4 seconds before closing without any game start. Playing on a Razer Blade 14 with Windows 11.

[76561199412091927]

Originally posted by Lauph:

Game won't start properly. It displays a loading bar for about 3-4 seconds before closing without any game start. Playing on a Razer Blade 14 with Windows 11.

Hello! Thank you for your report. Can you send your player.log located in %appdata%\LocalLow\La Moutarde\Terra Memoria to this email address [e-mail] please? Thank you so much for your help.

[FraGG]

Hi here,

I don't know if it's a real bug but I got a lag everytime the game quicksave. It's the first game that I can tell so clearly that the game is saving. Everything is smooth.

With more explanations in French :)

---

Salut :)

Alors bien je ne sais pas si c'est un réel bug et si vous pouvez y faire quelque chose mais sur mon PC j'ai un sacré freez/lag lors des moments de sauvegarde auto !

Pourtant j'ai installé le jeu sur un SSD NVMe donc bon normalement question rapidité d'échange disque ça ne devrait pas poser de soucis. A moins que ce soit exactement le soucis :)

Si vous avez besoin de plus d'informations techniques sur la config de mon PC :

         Operating System: Windows 11 Famille 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
                 Language: French (Regional Setting: French)
      System Manufacturer: ASUS
             System Model: System Product Name
                     BIOS: 0808 (type: UEFI)
                Processor: 13th Gen Intel(R) Core(TM) i5-13600K (20 CPUs), ~3.5GHz
                   Memory: 32768MB RAM
      Available OS Memory: 32506MB RAM
                Page File: 52316MB used, 6813MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 120 DPI (125 percent)
       System DPI Setting: 96 DPI (100 percent)
           Card name: NVIDIA GeForce RTX 4070 Ti
      Display Memory: 28248 MB
    Dedicated Memory: 11996 MB
       Shared Memory: 16252 MB
        Current Mode: 2560 x 1440 (32 bit) (144Hz)

Driver graphique nVIDIA 551.23

[Wuscheltierchen]

Hello,
my character runs in the left direction all the time. No matter what I do I can't fix the problem. Reinstalling, removing all USB devices or restarting has not helped.

[Francoimora]

Originally posted by FraGG:

Hi here,

I don't know if it's a real bug but I got a lag everytime the game quicksave. It's the first game that I can tell so clearly that the game is saving. Everything is smooth.

With more explanations in French :)

---

Salut :)

Alors bien je ne sais pas si c'est un réel bug et si vous pouvez y faire quelque chose mais sur mon PC j'ai un sacré freez/lag lors des moments de sauvegarde auto !

Pourtant j'ai installé le jeu sur un SSD NVMe donc bon normalement question rapidité d'échange disque ça ne devrait pas poser de soucis. A moins que ce soit exactement le soucis :)

Si vous avez besoin de plus d'informations techniques sur la config de mon PC :

         Operating System: Windows 11 Famille 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
                 Language: French (Regional Setting: French)
      System Manufacturer: ASUS
             System Model: System Product Name
                     BIOS: 0808 (type: UEFI)
                Processor: 13th Gen Intel(R) Core(TM) i5-13600K (20 CPUs), ~3.5GHz
                   Memory: 32768MB RAM
      Available OS Memory: 32506MB RAM
                Page File: 52316MB used, 6813MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 120 DPI (125 percent)
       System DPI Setting: 96 DPI (100 percent)
           Card name: NVIDIA GeForce RTX 4070 Ti
      Display Memory: 28248 MB
    Dedicated Memory: 11996 MB
       Shared Memory: 16252 MB
        Current Mode: 2560 x 1440 (32 bit) (144Hz)

Driver graphique nVIDIA 551.23

We didn't have any other reports about this. Maybe an issue with another software (like an anti-malware) ?

[Francoimora]

Originally posted by Wuscheltierchen:

Hello,
my character runs in the left direction all the time. No matter what I do I can't fix the problem. Reinstalling, removing all USB devices or restarting has not helped.

We already had a problem like this on another machine and it was related to a USB device that worked after removing it. But if already tried this I have no idea what it could be =/ do you have a software that adds virtual devices (parsec or something like this) ?

[krr]

The screen gets stuck right after entering the elevator for the first time. You can move around and hear all the sounds and music but what you're seeing is a frozen image of your character entering the elevator.

[RileyX]

I'm sad that the game dont recognize any steam achievements for me. :( why is that ? I continued with the demo savegame, but I dont wanna restart all over again, if thats the issue. could this be fixed somehow?

[Francoimora]

Originally posted by RileyX:

I'm sad that the game dont recognize any steam achievements for me. :( why is that ? I continued with the demo savegame, but I dont wanna restart all over again, if thats the issue. could this be fixed somehow?

Hi ! The achievements should be re-checked when you do a similar action that was needed to obtain it the first time. For story-driven achievements, they should unlock next time you complete a quest. If not, you can come to our Discord to fill a bug report so we can check more in depth !

[RileyX]

Originally posted by Francoimora:

Originally posted by RileyX:

I'm sad that the game dont recognize any steam achievements for me. :( why is that ? I continued with the demo savegame, but I dont wanna restart all over again, if thats the issue. could this be fixed somehow?

Hi ! The achievements should be re-checked when you do a similar action that was needed to obtain it the first time. For story-driven achievements, they should unlock next time you complete a quest. If not, you can come to our Discord to fill a bug report so we can check more in depth !

I havent done much in the demo, but ever since I continued in full game, and Im already out of constance and used a campfire, with zero achievements. should have gotten the first 4 already by this time.

[harmadarme]

hello.
My game as a hard time loading with charging screen being from 10 seconde to 5 minutes and pass the first dialogue of the game, it stop working and stop the game. I tried to see if it as any problem with the graph quality but it didn't change a think.
Also, if I need ti report other bugs, would it be better to write in french?

Have a nice day.

[ElectricPool]

Got stuck in Chalko, next to the school, between the set of bars and the slope. I can switch characters and run, but I can't move out of that spot. I tried restarting my game but it didn't help. I'd rather not replay three hours of gameplay to get back here! Any recommendations?

[Foxxe]

Originally posted by ElectricPool:

Got stuck [...] Any recommendations?

In the Options Menu there is an 'un-stick' option labeled "Safety teleport" right below "Save Game" and above "Back to title screen (without saving)" that might help!

[Whiteluigi]

I use a Switch Pro Controller via Bluetooth and works perfectly with Steam Input turned on,
turned off however makes the game read the controller as 2 controllers: A Switch Pro Controller and a D-Input controller,
which has the following effects:

1: When using the joystick or pressing a button, the button prompts will rapidly switch between showing Switch and Xbox button prompts.

2: A, B, X and Y buttons are read as both A, B, X and Y AND as B, A, Y and X respectively.
- L is read both as L and LB, same goes with R being read as both R and RB.

3: Switching between tabs on the Start Menu can be tricky as the game behaves as if you press L or R twice due to also reading LB and RB at the same time.
- Opening menus, like the one that shows a character's stats can be rather difficult as pressing A also counts as pressing B and vice versa if you want to close a menu.

Only the Switch Pro Controller was connected during this.

After the this test, I did a little bit of researching and testing.
When connected via USB, the game reads the Switch Pro Controller normally, showing Switch prompts and the buttons behaving normally.
When connected via Bluetooth, the Switch Pro Controller makes it's D-Input side available, causing the game to read both its native and D-Input data, causing the issues listed above.

I would be really happy if this got fixed, in the meantime I'll play with Steam Input turned on as I'm having fun playing the game.

[harmadarme]

Originally posted by harmadarme:

hello.
My game as a hard time loading with charging screen being from 10 seconde to 5 minutes and pass the first dialogue of the game, it stop working and stop the game. I tried to see if it as any problem with the graph quality but it didn't change a think.
Also, if I need ti report other bugs, would it be better to write in french?

Have a nice day.

Well i tried on another PC and it turns out it worked. I guess my other PC is just getting old.
Sorry for the inconvenience and have a good day.