[INFO] Crashes on loading cutscenes

[Droneebee]

Hey there.

Since our 1.2.3 update a few hours ago, we've been monitoring reports of crashes when entering a cutscene.

It seems the majority of the reports are from those of you using particular mods to change display/sharpness.

Some mods have been updated since this patch.

Usual note here of we cannot guarantee how mods will or won't act with the game, but, updating or disabling your mods may help you with these crashes.

We are also trying to find more information from players who are experiencing this crash with zero mods installed. That is specifically crashes related to cutscenes, either:

- Immediately or during a cutscene
- When trying to skip a cutscene

Please comment these details and I can pass to the team, and it won't hurt to fill this form out too:

https://sandfallinteractive.typeform.com/exp33

[Artyom]

Dear Droneebee, I don't use mods but after this update when I load my savegame and during loading, the game crashes “fatal error”.

[Mizerka]

I can read french, they're saying you should upgrade obscurfix to 0.0.9. which worked for me.

surely they'll bake the fixes into the game soon? right? :)

[Widgit]

If you can let them know to just add an option unlock FPS on cutscenes and then I won't need any mods :)

[pstrike]

I have no mod and the crashed frequently and red screen on some cutscenes...inplayable

[adrian3]

Mine crashes immediately after this dialog at a camp: "Verso aren't you getting too attached?" - so right at the end of a cut scene.

Restarting the game I was still at camp so I did the actions to restart that scene and it crashed exactly in the same way again.

[ToniozLeOuf]

I was using fix for 32:9 " ClairObscurFix.asi " and " ClairObscurFix.ini " since the begining and it start cresh today on exit and loading video. I have just delete the fix and everything is ok

[adrian3]

I also had ClairObscurFix - I updated it to the latest release (v0.0.9) and now it appears to be OK (got past the crashing scene at least).

[Codeless]

Hi, yesterday I beat the game, and with today's update I can't load my savefile, it instantly crashes.
-------------
I already beat 100% of the game so I don't think it will be hardware problem but here my specs:

Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz
NVIDIA GeForce RTX 3050
RAM: 32681 MB

Edit:
And it's my first crash on almost 70 hours.
and I don't use any mod, just vanilla game.

Edit 2:
I unplugged my PS4 Gamepad and It worked for some reason

[RaidonChrome]

Updating ClairObscurFix to 0.0.9 fixes it

[NoTToXiC]

is this done on purpose?

[ideajeng]

well, the crash happen anytime in the game, not only when loading cutscenes.
I haven't use any mod.

[WingedAsarath]

Originally posted by NoTToXiC:

is this done on purpose?

Mostly likely not. The patch made changes to cutscene programming for better ultrawide support, which was something that the ClairObscurFix mod altered. It's likely that after the patch fixes, the mod (before the modmaker fixed it) was trying to call on or do something that was no longer available, resulting in a crash at cutscene load.

[NoTToXiC]

seriously...is this ♥♥♥♥ done on purpose ? why was this not forseen or anything like this i update the game go to play it and now it crashes the load saves i want to trust game developers but when it comes to this type of stuff i can't and feels so unreliable and feels so untrustworthy when stuff like this happens how are people fixing stuff to break stuff again what is this i am not a developer myself but a avid casual gamer and other people looking for a great game like this only to be interrupted as crash on saves in 2025? one could say it could be done on purpose who know's in the game industry anymore...

[Bendalf]

Originally posted by WingedAsarath:

Originally posted by NoTToXiC:

is this done on purpose?

Mostly likely not. The patch made changes to cutscene programming for better ultrawide support, which was something that the ClairObscurFix mod altered. It's likely that after the patch fixes, the mod (before the modmaker fixed it) was trying to call on or do something that was no longer available, resulting in a crash at cutscene load.

That's only part of the issue, I have never installed mods, never had an issue in 10 hours and after today's update, the game is crashing left and right. If not when loading the save. it crashes randomly in less than 5 minutes. Also it crashes so hard that it reboot my computer entirely

[NoTToXiC]

i have found a slight fix myself forcing direct 11