[READ] Bugs and issues!

[Droneebee]

Hello, Expeditioners. What a LAUNCH day!

We have made this form,[sandfallinteractive.typeform.com] which you can use to report your issues. This will help us read, triage, and prioritise optimisations and fixes.

We are looking into Ultra Wide optimisation and support, and we are aware of the current bug on UW monitors that causes the incorrect resolution to display after a cutscene. This is being looked at as a priority, for remedying ASAP, alongside many other fixes and optimisations.

We are looking at as much as possible, reading your feedback, and prioritising our fixes! But, the centralised form at the top will be super useful to us. :)

Thank you ALL for your interest, excitement, and for playing the game.

We will continue to use this thread and update it on a rolling basis to reflect issues and fixes as we roll them out.

~ The Expedition 33 Team

Update 02.05: We have patched a bug in NG+ where players would be unable to progress their battle with the boss at the end of Stone Wave Cliffs.

We are still working on a variety of fixes and optimisations, but were able to quickly get this live on Steam before the weekend. Stay tuned for further updates next week on upcoming patches.

Update 09.05:

Patch notes are up for today's patch! This includes Ultrawide improvements, some balance changes, many areas of Softlock on the maps, and more. Check it out here.

Still working on many things for future updates. Stay tuned!

https://store.steampowered.com/news/app/1903340/view/499446847117461384?l=english

[Wdragon]

PLEASE allow for any type of scaling to be turned off, like DLSS etc. I want to run it at full resolution without any upscaling.

[steelheart]

Have a issue with the cut scenes. Many times there is a stutter and the audio is also out of sync. Then the cut scene freezes but audio keeps going and i have to restart the game.

[TacticalTesticle]

Ursprünglich geschrieben von steelheart:

Have a issue with the cut scenes. Many times there is a stutter and the audio is also out of sync. Then the cut scene freezes but audio keeps going and i have to restart the game.

If you let it sit frozen does it eventually crash to desktop after about 60 seconds? I'm experiencing the same. I can run the game perfectly on epic everything but every cutscene is a roll of the dice. 9 times out of 10 it crashes -_-. Video freezes, audio continues for about 40-60 seconds then boom desktop.

[Ryuraaan]

Ursprünglich geschrieben von steelheart:

Have a issue with the cut scenes. Many times there is a stutter and the audio is also out of sync. Then the cut scene freezes but audio keeps going and i have to restart the game.

I had too a lot of stutter issues by some games, but that was a hardware issue, cause i plugged to many devices to a pciE slot what cut my GPU lanes off, you may consider to use another M.2 NVME slot if nothing helps, start GPU-Z and see if there are 16@16 lanes used and not 16@8,4 or 1, maybe this helps

[[ Col ] Chamberlain]

There are so many Attacks, where you dont have any Chance to block them, im wondering is this a f...Soulslike or what???

[K1ryU]

PC spec: CPU: i7-13700KF GPU: NVIDIA GeForce RTX 4080
Game firstly crashed after prologue ends.
Then loaded the save file and it crashed the second time after the prologue ends.
Restarted the PC, then crashed every time trying to load a save file.
Ruled out the steam overlay issue.
Add '-dx11' to startup commands, then saves can be loaded, but after talking to Emma and triggering the last cutscene in prologue, only the sound is played in the background and PC turns red screen. The pause screen for cutscene can still be called out, but after skipping it's still all red screen.
Delete '-dx11' and add '-dx12' to startup commands, back to the state where loading saves causes crash.

Hope this will soon be resolved.

Edit 1: After skipping all the red screen part with -dx11 command, the cutscene after ACT 1 becomes normal and the game can be played. So basically only two red cutscenes with dx11.

[Harkell]

VSR AMD not working. The game always automatically switches to 1080p.

Please, add FSR support for AMD GPU users.

[bouchon02]

as K1ryU (post #51) Same setup and same red screen issue

[Fyvoclok_Shadow]

Disabling subtitles doesn't disable subtitles. Super distracting. Filled out the bug form, but figure it can't hurt to post here too. Cheers.

[TheDarkgg]

Ursprünglich geschrieben von Harkell:

VSR AMD not working. The game always automatically switches to 1080p.

Please, add FSR support for AMD GPU users.

I have exactly the same problem with the game on Xbox Game Pass! :)
The AMD VSR doesn't work!

[MyCabbages]

- Turning off subtitles doesn't turn off subtitles -- Turning off subtitles doesn't turn off subtitles -- Turning off subtitles doesn't turn off subtitles -- Turning off subtitles doesn't turn off subtitles -- Turning off subtitles doesn't turn off subtitles -- Turning off subtitles doesn't turn off subtitles - TURNING OFF SUBTITLES SHOULD TURN OFF SUBTITLES WHY DO SO MANY DEVS OF NARRATIVE GAMES GET THIS WRONG ♥♥♥♥♥♥♥♥♥

[Claude_Lib]

Please let us unlock the framerate in cutscenes. I get it, it's for cinematic effect, but we should have the option.
Also, photo mode is a must, this game is gorgeous.

[KingOf7s]

Lighting is seriously messed up in The Manor, its almost pitch black except for close proximity to the wall lamps. RTX5080, 9800X3D.

[Raui]

Game crashes for me regularly unless I put -dx11 in the launch options.

[Hensome]

Voice acting doesn't work. There is no voice from any characters, in the cutscenes and dialogues. Music works fine. Checked that all volumes are turned to maximum.

Is this a bug or any idea to fix?