UE sandfall game crash

[BestNewBee]

fatal error.. how should I solve it ? I already downloaded newest update
could you guys share your graphic card, memory ? and game graphic setting ?
mine: 7800xt(newest driver version25.3.1), 32G memory,5600x. quick preset:medium, scaling mode:performance . screen resolution: 3840*2160. I tried 2560*1440 too, still crashed

guys , it seemed to work, since I deleted it, I haven't met any crashes about 10 hours
quote AtomicRage：
deleting D3D12 from Steam\steamapps\common\Expedition 33\Sandfall\Binaries\Win64 seems to fix all my problems i only have played for 2 hours since doing this but i was crashing and freezing with and without fatal error every 5-10 minutes before doing this

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crash again....

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update 28th April.

I've tried many ways to fix this issue ,but still crash , however I haven't met crashes for the past 10 hours, I don't know which part is helpful, so I will post them here, I hope I can help you guys :)

1,run as Administrator & disable fullscreen optimization
2,run game with DX11 commands (with low poly and low fps, maybe red cutscenes)
3,deleting D3D12 from Steam\steamapps\common\Expedition 33\Sandfall\Binaries\Win64 (thank @AtomicRage)
4,update or rollback your graphic driver,and make sure you uninstall clearly , try to find one stable driver version for yourself
5,reset your PBO, clock or anything you adjusted in your bios/CPU/driver
6,update chipest driver ( this is the latest I have done, and since this , I haven't met crash yet)
7,update your BIOS (it seems it's helpful for Intel users)
8,update to WIN11

[Khammul]

引用自 BestNewBee：

引用自 AtomicRage：

deleting D3D12 from Steam\steamapps\common\Expedition 33\Sandfall\Binaries\Win64 seems to fix all my problems i only have played for 2 hours since doing this but i was crashing and freezing with and without fatal error every 5-10 minutes before doing this

I have played for 30 minutes , it goes well, i'll see if it works thx so much

Did it work? I can't find a solution, im getting random crashes every 5-10 min, after loading, after cinematic, etc.

[Hey_Trevor]

引用自 Gunpukuu：

引用自 Arhat：

I have almost same spec but with 14900k

Played for 6 hours straight, zero crashes.

I solved most of my performance issues and stutters after installing win11 fresh, I know this sucks. But it was worth it.

Ahhh this might be the time to change to win11 D;

I just upgraded my windows from 10 to 11 and it seems to have stopped crashing wtf

[Hey_Trevor]

引用自 Khammul：

引用自 BestNewBee：

I have played for 30 minutes , it goes well, i'll see if it works thx so much

Did it work? I can't find a solution, im getting random crashes every 5-10 min, after loading, after cinematic, etc.

Did you try launching with dx 11 already?

[BestNewBee]

引用自 Khammul：

引用自 BestNewBee：

I have played for 30 minutes , it goes well, i'll see if it works thx so much

Did it work? I can't find a solution, im getting random crashes every 5-10 min, after loading, after cinematic, etc.

yes, it goes well so far , I haven't met any crashes for about 10 hours !

[LyzanderPlays]

引用自 Khammul：

引用自 BestNewBee：

I have played for 30 minutes , it goes well, i'll see if it works thx so much

Did it work? I can't find a solution, im getting random crashes every 5-10 min, after loading, after cinematic, etc.

It didn't work for me. Still getting crashes

[Weird Potato]

引用自 Harry S：

Give this a go - https://patchcrazy.co.uk/fix-clair-obscur-expedition-33-fatal-error/

Please don't link spam crap like that. Websites like that are literally just spam. It's copy pasta generic advise, I'm irritated I even clicked the link.

[adenek34]

引用自 Forever双刃剑：

Guys, go to "properties", find "launch options", and type "-dx11", see if it works

Thanks that was the only things that worked for me.

Going into DX11 comes with performance impact i feel.
On my 7800X3D & RTX5080 i see drop as low à 50FPS in the manor (Epic setting) i "fix" this by "dropping" shadow.
For shadow "Intermédiaire" (the one under high (medium i think - Sorry not playing in english) boost my FPS from 50+ to 120FPS (still in the manor) (all other options are @epic)

[XiaFantasy]

引用自 The Punisher：

When you press continue you can actually open up a list of previous saves, open up an earlier one which should get you into the game, then in the menu load your most recent save. I just did that and it was fine, after crashing twice in a row trying to load the latest save.

This worked for me after trying 10 times to load my save and having a fatal error just after. Let's see how it goes from here

[SgtDragoon]

引用自 BestNewBee：

fatal error.. how should I solve it ? I already downloaded newest update
could you guys share your graphic card, memory ? and game graphic setting ?
mine: 7800xt(newest driver version25.3.1), 32G memory,5600x. quick preset:medium, scaling mode:performance . screen resolution: 3840*2160. I tried 2560*1440 too, still crashed

guys , it seemed to work, since I deleted it, I haven't met any crashes about 10 hours
quote AtomicRage：
deleting D3D12 from Steam\steamapps\common\Expedition 33\Sandfall\Binaries\Win64 seems to fix all my problems i only have played for 2 hours since doing this but i was crashing and freezing with and without fatal error every 5-10 minutes before doing this

Verso was going to tell me a dark story at camp... Apparently is so horrifying that I got this error. Cheers.

[K4iZEN]

I installed the game yesterday and was able to play like an hour before I had to go off and everything worked fine.

Suddenly today the problem appeared and I had no f-ing clue how to fix it. I tried several solutions and was wondering if the "30 fps fix in Cutscenes" was the cause but still i'm not sure if thats really it.

The things I tried so far were:

- deleting the D3D12 folder in \Steam\steamapps\common\Expedition 33\Sandfall\Binaries\Win64

- making sure that my "Performance Core Ratio" with the Intel(R) Extreme Tuning Utility was set to 54x (this fixed like 99% of my games crashing randomly because the i9-14900k CPUs
just sucks a55!

- Checking files via Steam for errors (somehow it downloaded two missing files, not sure what they were but the game still didn't work


The only thing that worked for me(!) was adding -dx11 in the game priorities -> start options via steam.


So far i'm able to play the game again without having zero crashes so far with settings on epic, DLSS & DLAA. (I do capped my frames to 120 fps at the moment but don't ask me why).

(Specs are RTX4090, i9-14900k for any1 wondering)


EDIT:

PROBABLY FOUND A FIX FOR THIS CRASH WHILE PLAYING WITH THE
Intel(R) Extreme Tuning Utility!!!

So the default setting for the Performance Core Ratio is at 57x. I lowered it down to 54x and got the game to run again with epic settings, DLSS & DLAA with -dx11 in the start options in steam but this doomed my FPS in the City at the beginning running only at 20 FPS max (wth seriously?!)

I then even lowered it to 52x ~ 50x, removed the -dx11 from the start options and now the game is running stable so far without forcing dx11 on epic settings, with DLSS & DLAA and finally stable frames in the city from the beginning with a lot of npcs at a stable 65 ~ 70 FPS mark.

Hope this helps at least one of you! 😭

[BestNewBee]

引用自 K4iZEN：

I installed the game yesterday and was able to play like an hour before I had to go off and everything worked fine.

Suddenly today the problem appeared and I had no f-ing clue how to fix it. I tried several solutions and was wondering if the "30 fps fix in Cutscenes" was the cause but still i'm not sure if thats really it.

The things I tried so far were:

- deleting the D3D12 folder in \Steam\steamapps\common\Expedition 33\Sandfall\Binaries\Win64

- making sure that my "Performance Core Ratio" with the Intel(R) Extreme Tuning Utility was set to 54x (this fixed like 99% of my games crashing randomly because the i9-14900k CPUs
just sucks a55!

- Checking files via Steam for errors (somehow it downloaded two missing files, not sure what they were but the game still didn't work


The only thing that worked for me(!) was adding -dx11 in the game priorities -> start options via steam.


So far i'm able to play the game again without having zero crashes so far with settings on epic, DLSS & DLAA. (I do capped my frames to 120 fps at the moment but don't ask me why).

(Specs are RTX4090, i9-14900k for any1 wondering)


EDIT:

PROBABLY FOUND A FIX FOR THIS CRASH WHILE PLAYING WITH THE
Intel(R) Extreme Tuning Utility!!!

So the default setting for the Performance Core Ratio is at 57x. I lowered it down to 54x and got the game to run again with epic settings, DLSS & DLAA with -dx11 in the start options in steam but this doomed my FPS in the City at the beginning running only at 20 FPS max (wth seriously?!)

I then even lowered it to 52x ~ 50x, removed the -dx11 from the start options and now the game is running stable so far without forcing dx11 on epic settings, with DLSS & DLAA and finally stable frames in the city from the beginning with a lot of npcs at a stable 65 ~ 70 FPS mark.

Hope this helps at least one of you! 😭

thx bro, I've tried these too ,but my game still crash, it's really sad. before I set dx11 command , my game graphic and cutscene are good , since I set dx11 command , there are so many red cutscenes although I deleted dx11 command.... now , I don't have any clues how to fix this red cutscenes and game crash...

[Noah]

A strange way to fix fatal error is to open the game directly by SandFall-WinGDK-Shipping.exe as an Admin in Clair Obscur- Expedition 33\Content\Sandfall\Binaries\WinGDK. Dont know how it works but it works for me.

[tori]

playing on game pass. met with error on cutscene after talking to sister with the game title drop. occurs always after this scene so cant progress.

[Khammul]

For me, the problem was completely solved by updating the BIOS. And not only that, it also fixed some crashes I had in other games using UE (not as frequent as in Clair Obscur) and performance issues in some games.
In short, if you haven't updated your BIOS in a while, that's probably the cause.

[Sev]

I keep getting a fatal error too, i gave up trying to play the game for now, not worth wasting my time. Sadly i passed the 2h mark so i cant get a refund, horribe