ASKA
Crash Report
Hello everyone,

I’ve been encountering a persistent issue in the game ASka where it crashes every few minutes after starting. I’ve tried several troubleshooting steps, including disabling overlays, closing MSI Afterburner, and shutting down other background software, but nothing seems to resolve the problem.

Here’s part of the error log I’m seeing:
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ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FFBEA674CAE)
0x00007FFBEA674CAE (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FFBEA675061)
0x00007FFBEA675061 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FFBEA6750E4)
0x00007FFBEA6750E4 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Попытка обращения к неверному адресу.' (Address: 00007FFBEA7B234C)
0x00007FFBEA7B234C (UnityPlayer) (function-name not available)
0x00007FFC9935E8D7 (KERNEL32) BaseThreadInitThunk
0x00007FFC995DFBCC (ntdll) RtlUserThreadStart
---
Has anyone else encountered this issue? I’d really appreciate any suggestions or advice on how to fix it!

Thanks in advance!

https://drive.google.com/drive/folders/1MBZmEVgyseGUmy1mZsFjlo5Er9D7mjck?usp=sharing

Gigabyte Aurus x570 PRO
ryzen 5600x
32gb ram
rtx 3070
win11 24H2
Last edited by Каменный член; Dec 10, 2024 @ 12:49pm
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Showing 1-8 of 8 comments
Adi  [developer] Dec 10, 2024 @ 1:45am 
Originally posted by Каменный член:
up

Hello, sorry for this happening to you. We have a few more crash reports from people using various hardware configurations that did not find and remedy so far. From the crash dumps we cannot pinpoint to a particular problem. Looks like either hardware issue or some gremlins in the engine. In the past people also tried limiting the fps or underclocking the cpu.
Thanks for the suggestions. I’ll try using Ryzen Master for automatic overclocking. I’ve reinstalled Windows 11 and tested on a clean system, but the game still crashes quickly on my older hardware. It seems to be a hardware issue. I’ll also check the memory configuration (XMP profiles) next.
Nulgath Dec 10, 2024 @ 10:39am 
Originally posted by Adi:
Originally posted by Каменный член:
up

Hello, sorry for this happening to you. We have a few more crash reports from people using various hardware configurations that did not find and remedy so far. From the crash dumps we cannot pinpoint to a particular problem. Looks like either hardware issue or some gremlins in the engine. In the past people also tried limiting the fps or underclocking the cpu.
If a large portion of your players complain about crashing I think you should go look for the issue by yourself instead of waiting for the door to fall down before fixing it.
Finally, it worked! I found the problem.

I didn't make any software changes and continued experimenting on a clean system. The XMP profiles didn't help—the game kept crashing. But disabling all CPU tweaks related to auto-overclocking and other enhancers fixed the regular crashes. So far, I've had no crashes during 3 hours of active gameplay (15 residents, 8 days in normal mode).
Motherboard Gigabyte Aourus X570 pro
Last edited by Каменный член; Dec 10, 2024 @ 12:49pm
ThunderfulPaige | Community  [developer] Dec 11, 2024 @ 3:43am 
so glad you got this working!
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Showing 1-8 of 8 comments
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Date Posted: Dec 8, 2024 @ 1:51am
Posts: 8