Crash, Rewind half hour+...

[Magnizz]

Game feels amazing, but the crashing randomly while trying to build is not up my ally for a survival game... 3x now i've been crashed and forced to reload more than 30 mins plus back before the game has taken a snapshot of progress... I really see a lot of potential in this game, but they really gotta fix this crashing issue... i have a Nvidia Geforce 4070ti Super, on a brand new built PC... there's no reason this game should be crashing. I will not refund it yet, but i will force myself to not play past the 2 hour marker for a refund requirement... fix this asap... i really want this game to succeed, it has so much potential, but i can't support something that isn't reliable....

[bliznots]

Played for 7 hours with a much lesser rig. Zero crashes. Prove it's the games fault

[ThunderfulPaige | Community]

Hey if you could please fill out a bug report so we can investigate this further that would be super helpful!

[Mervin]

I have Asus tuf 4070 ti super not a single crash. Bug report might shed some light on what's causing it. I solved a lot of crashes in other more recent games turning off all eco cores on cpu.

[Magnizz]

I'd attach a copy of the crash report, but i don't see how to do that within the steam platform. I can copy/paste the player log up to the point the player crashes. It's a string of text up till it says Crash Detected > then there's a crash.dmp that's not readable under any text program i have. Twice i was just trying to build a shelter, and fire with addons, had them all complete, and it crashed trying to place a log on the shelter and rewinds back to before i even started building the shelter itself. The fire loses the already crafted addons (cooker and fire cover). And the shelter i had completed (which i have the achievement in steam on) is gone as well after reboot.

Originally posted by Magnizz:

[Physics::Module] Initialized MultithreadedJobDispatcher with 31 workers.
Initialize engine version: 2022.3.12f1 (4fe6e059c7ef)
[Subsystems] Discovering subsystems at path C:/Program Files (x86)/Steam/steamapps/common/ASKA/Aska_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1; jobified=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce RTX 4070 Ti SUPER (ID=0x2705)
Vendor: NVIDIA
VRAM: 16063 MB
Driver: 31.0.15.5123
<RI> Initializing input.
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFEC0C79191)
0x00007FFEC0C79191 (nvwgf2umx) (function-name not available)
0x00007FFEC1482A80 (nvwgf2umx) OpenAdapter12
0x00007FFEC0FF61B5 (nvwgf2umx) NVAPI_Thunk
0x00007FFEC0F09887 (nvwgf2umx) NVAPI_Thunk
0x00007FFEC0EAD379 (nvwgf2umx) NVENCODEAPI_Thunk
0x00007FFEC0CAB190 (nvwgf2umx) NVAPI_DirectMethods
0x00007FFEC14E0913 (nvwgf2umx) NVDEV_Thunk
0x00007FFEC14E0638 (nvwgf2umx) NVDEV_Thunk
0x00007FFEC150E403 (nvwgf2umx) NVDEV_Thunk
0x00007FFEC150E2FF (nvwgf2umx) NVDEV_Thunk
0x00007FFEC1AB686E (nvwgf2umx) NVDEV_Thunk
0x00007FFEDACF257D (KERNEL32) BaseThreadInitThunk
0x00007FFEDC8EAF28 (ntdll) RtlUserThreadStart

========== END OF STACKTRACE ===========

A crash has been intercepted by the crash handler. For call stack and other details, see the latest crash report generated in:
* C:/Users/rayra/AppData/Local/Temp/Sand Sailor Studio/Aska/Crashes

[Magnizz]

I had to omit a lot of other text from middle part of that player file cause of size limits, but that's the first 5 strings and last 5 strings.

[Mervin]

Sorry I meant for the devs. Not sure but there must be a process and different place to submit bug reports, not had any crashes so I don't know what that is unfortunately.

[Lucifer]

Do you have an Intel 13 or 14 processor? They’re having issues with Unreal engine because some motherboards aren’t regulating the voltage correctly. Google “Intel Issues with Unreal” for what to check and adjust for your bios.

[Mervin]

I have 13700 and sure it was also in the list affected but can't remember if mine automatically updated the bios or not. I certainly didn't go out of my way to do it. If I was getting a lot of crashes I would check bios version up to date, any firmware also and any mboard or graphics drivers etc as a starting point.

[Magnizz]

Originally posted by Lucifer:

Do you have an Intel 13 or 14 processor? They’re having issues with Unreal engine because some motherboards aren’t regulating the voltage correctly. Google “Intel Issues with Unreal” for what to check and adjust for your bios.

Intel Core i9-14900KF, 3200 Mhz, 24 Cores, 32 logical processors, It is a 14th Gen.

[Lucifer]

Originally posted by Magnizz:

Originally posted by Lucifer:

Do you have an Intel 13 or 14 processor? They’re having issues with Unreal engine because some motherboards aren’t regulating the voltage correctly. Google “Intel Issues with Unreal” for what to check and adjust for your bios.

Intel Core i9-14900KF, 3200 Mhz, 24 Cores, 32 logical processors, It is a 14th Gen.

I know I had issues with that processor on an ASUS Dark Hero. Make sure your bios is up to date and check the settings. Mine wasn’t on Intel Safe Limit and it cooked my processor. Now I have to get it replaced.

[Magnizz]

Just crashed again after about 8 mins played, just picking up a rock... I play so many other games that have no issues. This is the only game... I've played Ark Survival Ascended, on Ultra settings, with NO issues.... and for hours and hours at a time. Aska is lasting maybe 10 mins max before it just randomly crashes... Definitely isn't my PC... per say. Maybe something in my build is the issue for Aska compatibility but i've never experienced this with ANY other game. Was really hoping to play this game but i don't forsee that happening before they find a fix, or i have to spend MORE time to figure out what's causing it, when I shouldn't have to. I play Wow, Diablo 4, Ark Survival Ascended, Fortnite, Soulmask, Sea of Theives, all these games run fine. Aska just chain crashes. :(

[Grom]

I'm getting crashes, too. Sometimes it'll go for hours without issue and other times it'll crash after 15-20 minutes of play. I'm running an all AMD system FWIW

[Ajensy]

After playing 10+ hours in multiplayer the game started to crush 2-5 times in an hour so now it's impossible to play. Also I played 20+ hours in singleplayer and no crashes happend.

[Magnizz]

I was left with no choice but to refund it for now. If i can't play it without crashing, then i won't play it, or recommend it to anyone just yet till it's fixed. I've heard others say it's a 13/14th gen processor issue. But i've had no issues with any other games with this new build. I'll check bios stuff tomorrow and see if that helps with anything.