Demo Troubles

[alpha_hazard]

Anyone else playing the demo and locking up at the zoom tutorial?

[Fürst Finster]

Hi @all.

Sorry to hear some of you were not able to test the game out because of the stuck in the first sequence. We hoped to have this issue fixed with the latest Update of the DEMO (mid August).

The only comment after the update is from "Data.cz". Can you confirm the problem still exists in the newest version? Would be a great help if we could track this issue down since it never happened to any1 of our internal or external testers.

Thanks for your help and feedback.

[MareCZEk]

Oprindeligt skrevet af Fürst Finster:

Hi @all.

Sorry to hear some of you were not able to test the game out because of the stuck in the first sequence. We hoped to have this issue fixed with the latest Update of the DEMO (mid August).

The only comment after the update is from "Data.cz". Can you confirm the problem still exists in the newest version? Would be a great help if we could track this issue down since it never happened to any1 of our internal or external testers.

Thanks for your help and feedback.

sorry still getting stuck in the same scene only the Minifigure changed, i downloaded the game few seconds ago so its the latest code as you sad

[DATA.cz (1€ ≠ 1$)]

Confirming, still verry short demo :-) .
The Build ID is 9368573

GeForce GTX 1660 Super (516.94 driver) DirectX 12
AMD Ryzen 5 3600
Gigabyte B550M DS3H
SSD Samsung 980 PRO + Kingston SA2000
HDD 4+3+1+1 TB
RAM 32GB

Windows 10 Home 21H2 64-bit build 19044.1889

Two monitors 1920x1080
No gamepad

Anything else?

[Fürst Finster]

Well.. bummer.

Can you maybe look for the following files and send them to "[e-mail]"

Subject "LEGO Bricktales Steam Demo Blocker"

Folder:
"%AppData%\..\LocalLow\ClockStone Software GmbH\LEGO Bricktales\"

Files:
Player.log
Profile.dat

Would help us a lot. :)

[DATA.cz (1€ ≠ 1$)]

Files sended.
Glad to help, if it helps...

[lostwest]

The game cannot be launched.

After turning on the game freezes.

[Fürst Finster]

Does it really freeze up? or are you stuck in the first sequence with the letterbox?
I'm currently investigating this issue. Sorry for that.

[lostwest]

Yes. A letter is inserted. And the game stops.

[lostwest]

I tried on 2 PCs and the same thing.

[Fürst Finster]

Ok. thanks for the feedback. I'm on it. :)

[lostwest]

https://photos.app.goo.gl/hAb1hCg9SCfwZdYL8

[Fürst Finster]

Hi @all.
Sorry for the long wait. The problem causing the deadlock in the Letterbox-Sequence should finally be fixed. Was a really strange bug effecting only few of you - but even one is one too many.

Huge Thanks to "DATA.cz (1€ ≠ 1$)" who helped me a lot over the last days with identifying and fixing.

Hope all of you can now enjoy the DEMO and like the game after all. :)

[[KRANK] Upir]

Finally its working! Thank you

[DATA.cz (1€ ≠ 1$)]

@Fürst Finster thank you for such quick solution.

[Falken]

Oprindeligt skrevet af Fürst Finster:

Hi @all.
Sorry for the long wait. The problem causing the deadlock in the Letterbox-Sequence should finally be fixed. Was a really strange bug effecting only few of you - but even one is one too many.

Huge Thanks to "DATA.cz (1€ ≠ 1$)" who helped me a lot over the last days with identifying and fixing.

Hope all of you can now enjoy the DEMO and like the game after all. :)

What about all the path finding and routing bugs?