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Alvarez_Tiago has Ratchet & Clank: Rift Apart

Jul 30, 2023 @ 11:10pm

Crash on startup and windows defender detects trojan

Game won't start for nothing and the weirdest thing, first time I open the game my windows defender detected a trojan, I thought it was weird cause that's not something I get often if ever. I used Windows defender to get rid of it and moved on to see why the game wasn't opening. after trying new configs on the launcher I decided to verify files, after I did it and tried to open the game again my windows defender once again alerted me about a trojan. WTF?
Windows is up to date as well as all drivers
I'm running the game on an Aorus 15p laptop
i7 12700h
RTX 3070ti
SSD mvne gen 4
32GB ram 3200Mhz

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Originally posted by Nixxes_Community:

Unfortunately, some users are experiencing a false positive in Windows Defender for one of the game files (Steam\steamapps\common\Ratchet & Clank - Rift Apart\d\conduit). This is not related to today's update; the file has not changed since launch. If you are encountering this issue, please try the following steps:

Open Windows Security.
Select Virus & threat protection and click Protection updates.
Press Check for updates to download the latest version.

Verify the integrity of the game files on Steam and try starting the game.

If Defender still gives a false positive warning, you can manually restore the quarantined file.

To do so:

Open Windows Security.
Select Virus & threat protection and then click Protection history.
In the list of all recent items, filter on Quarantined Items.
Select an item you want to keep, and take an action, such as restore.

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Showing 1-15 of 63 comments

camotomd

Jul 30, 2023 @ 10:48pm

game stopped loading after recent update

It crashes before I can even get to the main menu. 3090. No issues before but now the game won't even start.

Sazonov PlayTV has Ratchet & Clank: Rift Apart

Jul 30, 2023 @ 11:16pm

same here)

Alvarez_Tiago has Ratchet & Clank: Rift Apart

Jul 30, 2023 @ 11:19pm

Originally posted by Sazonov PlayTV:
same here)

Did you also get the trojan warning?

Sazonov PlayTV has Ratchet & Clank: Rift Apart

Jul 30, 2023 @ 11:20pm

yeap((

Sazonov PlayTV has Ratchet & Clank: Rift Apart

Jul 30, 2023 @ 11:21pm

1.51 mb)

Alvarez_Tiago has Ratchet & Clank: Rift Apart

Jul 30, 2023 @ 11:21pm

That is crazy!

Sazonov PlayTV has Ratchet & Clank: Rift Apart

Jul 30, 2023 @ 11:26pm

Agree) Thanks SONY((

Chewy

Jul 30, 2023 @ 11:28pm

Got it too, Wacatac.B!ml

Alvarez_Tiago has Ratchet & Clank: Rift Apart

Jul 30, 2023 @ 11:32pm

I had to allow the file my windows defender was blocking. I don't have any important info on this laptop so I feel relatively safe, plus, anything I have my logs history and I can go after Sony since I live in Japan.
=D

Engoni

Jul 30, 2023 @ 11:44pm

same

#10

priestesspunx has Ratchet & Clank: Rift Apart

Jul 30, 2023 @ 11:45pm

My game wont launch at all but no trojan pop up for me.

#11

cdaiqui

Jul 30, 2023 @ 11:46pm

Tengo el mismo problema, Windows Defender detecta un Troyano y por supuesto no puedo usar el juego...
El troyano es: Trojan:Script/Wacatac.B!ml y lo encuentra en mi caso en:W:\SteamLibrary\steamapps\downloading\1895880\d\conduit.

Va a haber alguna solución???

Last edited by cdaiqui; Jul 30, 2023 @ 11:48pm

#12

cdaiqui

Jul 30, 2023 @ 11:53pm

Originally posted by priestesspunx:
My game wont launch at all but no trojan pop up for me.

Have you noticed inside the History in Windows Defender?

#13

priestesspunx has Ratchet & Clank: Rift Apart

Jul 31, 2023 @ 12:02am

Originally posted by cdaiqui:
Originally posted by priestesspunx:
My game wont launch at all but no trojan pop up for me.

Have you noticed inside the History in Windows Defender?

I did have to go into my history and restore the file they removed and deemed a severe threat lol. Played yesterday with no problems, super strange. Mine didn't even give a pop up, just would crash the game.

#14