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This error can occur on systems with high-end hardware, when the Windows page file does not offer enough space to allocate VRAM budget. We recommend letting Windows automatically manage the virtual memory size.
How to: Press the Windows key on your keyboard, type sysdm.cpl and press enter. Go to the Advanced tab and press Settings under the Performance section. Press the Advanced tab in the Performance Options window. Under Virtual memory, press Change. Tick the box for Automatically manage paging file size for all drives.
If this is not the case, please contact support and supply the requested files so we can investigate! https://insom.games/RatchetPCSup
Last night, I accidentally let the game run over night and when I woke up, I saw the same message about insufficient video memory. I just tried the fix mentioned on setting page file size to automatic for all drives, that was already set to automatic for me.