Ratchet & Clank: Rift Apart

Ratchet & Clank: Rift Apart

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aren Jul 26, 2023 @ 8:26am
Game crashing
Has anyone been having issues with the game? The game keeps crashing and telling me either my drivers are not up to date or my PC can't handle it.
I updated my drivers before launching the game + my PC is Ryzen 5 5600X, RTX3070 and is installed on a SSD...
Originally posted by Nixxes_Community:
Sorry to hear you are running into issues with the game. To help us troubleshoot, please contact us and follow the instructions described here: https://insom.games/RatchetPCSup

Thank you!
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Showing 91-105 of 247 comments
Damocles Jul 26, 2023 @ 3:12pm 
Originally posted by askoth:
Same issue on steam deck. Fps is pretty stable around 30 then after a few minutes it drops to 3. Steam deck crashes and restart. I load the game again and resume from the same point but now back to 30fps
Can't even get it to start on my steamdeck
brusli Jul 26, 2023 @ 3:13pm 
mine also started to crash
Waam Jul 26, 2023 @ 3:15pm 
Lowering my settings from Very High to High solved my crashes.
LookItIsHope Jul 26, 2023 @ 3:23pm 
Originally posted by Darren:
Turning off "nvidia reflex low latency" in display options seems to have worked for me. Went from crashing every 5-10 minutes to an hour of uninterrupted gameplay. I'll delete this if I still crash later.
This seems to have worked for me. Played a little over an hour (my longest run) before I decided to quit manually because I wanted to take a break. 0 crashes in all that time.

Before doing this, I crashed like 7-8 times in the span of 3 hours. Some of those crashes were within minutes of each other & some were more spread out, but it was frequent enough to where it was annoying. Thanks for this.
gamegpu Jul 26, 2023 @ 3:38pm 
For those experiencing stuttering on NVIDIA graphics cards, consider turning off Reflex; it appears to be causing issues in the game.

https://gamegpu.tech/action-/-fps-/-tps/ratchet-clank-rift-apart-pc-performance-benchmarks-for-graphics-cards-and-processors

The review indicates that it might be better not to use it and the frame generator, even though there's some gain to be had!
Soi Jul 26, 2023 @ 4:11pm 
Originally posted by Darren:
Turning off "nvidia reflex low latency" in display options seems to have worked for me. Went from crashing every 5-10 minutes to an hour of uninterrupted gameplay. I'll delete this if I still crash later.
worked for me, here your reward
Dairyman Jul 26, 2023 @ 4:20pm 
For me, game just close without even showing an error message. Been happening 3 times in about 1h of gameplay lol.
Crashing for me as well
Gerold G. Jul 26, 2023 @ 5:05pm 
I haven't had a single crash after almost 6 hours of gameplay.
I'm using GeForce Experience graphics settings. Which gives me that for my hardware.
I installed the game on my hard drive. No SSD . Windows of SSD.

Motherboard Asus Z170 Pro Gaming
I7-6700K
Asus NVIDIA GeForce RTX 2080 Ti (TU102) Nvidia GeForce-Treiber 536.67
32 Gb Ram
Windows 10 Home

Windows 11 may be to blame??

Maybe try temporarily with the GeForce Experience settings.

Translator
Yuhbuhz Jul 26, 2023 @ 5:05pm 
can confirm it's crashing and burning my deck
TIuBo3aBpuK Jul 26, 2023 @ 5:15pm 
The game crashes almost at the beginning, where you need to slide on the cables. 3060 12 gigabytes, 16 gigabytes of RAM. Drivers latest. It crashes stably in this place, even at the minimum settings of 720p
TIuBo3aBpuK Jul 26, 2023 @ 5:26pm 
03:24:21:897 (00009764) > [Crash] Memory statistics:
03:24:21:897 (00009764) > [Crash] Total RAM = 15.9 GB (16304 MB)
03:24:21:897 (00009764) > [Crash] Avail RAM = 5.8 GB (5957 MB)
03:24:21:897 (00009764) > [Crash] Total virtual memory = 131072.0 GB (134217727 MB)
03:24:21:897 (00009764) > [Crash] Avail virtual memory = 130992.2 GB (134136032 MB)
03:24:21:897 (00009764) > [Crash] Total page file = 35.9 GB (36784 MB)
03:24:21:897 (00009764) > [Crash] Avail page file = 14.4 GB (14709 MB)
03:24:21:897 (00009764) > [Crash] Unhandled exception at address 0x000000007a1f667e (code: 0xc000001d): "Illegal instruction"
Setting Nvidia Reflex Low Latency to "Off" fixed it for me, it also boosted my fps from 120 to 200, something weird is going on with that
AustimusTron Jul 26, 2023 @ 5:52pm 
Originally posted by aren:
Has anyone been having issues with the game? The game keeps crashing and telling me either my drivers are not up to date or my PC can't handle it.
I updated my drivers before launching the game + my PC is Ryzen 5 5600X, RTX3070 and is installed on a SSD...
I'm getting crashes as well. Happens every 5 mins or so. Hope there's a fix.
Dinker Jul 26, 2023 @ 5:59pm 
I can't even open the game, it instantly closes after 2 seconds
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Date Posted: Jul 26, 2023 @ 8:26am
Posts: 247