cdkeys - refund

[MacBenS]

i bought it on cdkeys. wrote a refund request and didn't knew you can't get one, once the key is redeemed. what a pity.

[fender178]

This is the reason why you don't purchase your games from 3rd party sites. You get no refund options.

[robilar5500]

If you used Paypal, you can protest the purchase.

However, CDKeys can't revoke redeemed licenses, which is why they won't refund after you redeem it. That's one of the risks of buying off the grey market.

[Inferno]

โพสต์ดั้งเดิมโดย Erik_NYC:

thanks for the explanation. my question is: i am the only one who at least tried to get a refund from cdkeys or is there somebody else too?

Im going through the hurdle now. I contacted Paypal and waiting for closure.

I dont want the game. I won't make purchases outside of Steam going forward.

That's called fraud and is illegal. Remember it's always smart to admit to your crimes on the internet.

[Morgan]

โพสต์ดั้งเดิมโดย Inferno:

โพสต์ดั้งเดิมโดย Erik_NYC:

Im going through the hurdle now. I contacted Paypal and waiting for closure.

I dont want the game. I won't make purchases outside of Steam going forward.

That's called fraud and is illegal. Remember it's always smart to admit to your crimes on the internet.

It's not fraud.

[Inferno]

โพสต์ดั้งเดิมโดย Morgan:

โพสต์ดั้งเดิมโดย Inferno:

That's called fraud and is illegal. Remember it's always smart to admit to your crimes on the internet.

It's not fraud.

It is. Refunding something after you purchase it and not returning it is considered fraud.

[Morgan]

โพสต์ดั้งเดิมโดย Inferno:

โพสต์ดั้งเดิมโดย Morgan:

It's not fraud.

It is. Refunding something after you purchase it and not returning it is considered fraud.

No, it's not fraud. You're being silly.

[Inferno]

โพสต์ดั้งเดิมโดย Morgan:

โพสต์ดั้งเดิมโดย Inferno:

It is. Refunding something after you purchase it and not returning it is considered fraud.

No, it's not fraud. You're being silly.

https://www.justice.gov/usao-edva/pr/man-pleads-guilty-return-fraud-scheme-victimizing-amazoncom-inc

Same thing applies to cdkeys (the case is slightly different but many parts still apply here) essentially it breaks down to refunding something and not returning the original item = fraud

[Morgan]

โพสต์ดั้งเดิมโดย Inferno:

โพสต์ดั้งเดิมโดย Morgan:

No, it's not fraud. You're being silly.

https://www.justice.gov/usao-edva/pr/man-pleads-guilty-return-fraud-scheme-victimizing-amazoncom-inc

Same thing applies to cdkeys (the case is slightly different but many parts still apply here) essentially it breaks down to refunding something and not returning the original item = fraud

The closest none digital comparison would be a faulty consumable item such as weed killer than doesn't work. it's not fraud.

[MancSoulja]

โพสต์ดั้งเดิมโดย Inferno:

โพสต์ดั้งเดิมโดย Morgan:

It's not fraud.

It is. Refunding something after you purchase it and not returning it is considered fraud.

He's willing to return it but CD Keys business model doesn't allow it, an authorised reseller would be able to hand the publisher a list of redeemed keys they need revoked in the case of refunds. Just because CD Keys chose a shady business model doesn't mean the consumer automatically forfeit their statutory rights.

[Samtaro]

dumbo

[Phobos]

โพสต์ดั้งเดิมโดย Sweet:

i bought it on cdkeys. wrote a refund request and didn't knew you can't get one, once the key is redeemed. what a pity.

I lol'd. Hard.

[Drothen]

โพสต์ดั้งเดิมโดย Phobos:

โพสต์ดั้งเดิมโดย Sweet:

i bought it on cdkeys. wrote a refund request and didn't knew you can't get one, once the key is redeemed. what a pity.

I lol'd. Hard.

we all did!

[Nakatomi]

โพสต์ดั้งเดิมโดย Morgan:

โพสต์ดั้งเดิมโดย Whi$tl3®:

That is covered under warranty, does not apply to refunds.

It's not as simple as that. Warranties and consumer protection laws are different things. Valve used to refuse refunds, they were forced to change their policy by EU consumer protection legislation.

It was Australia that forced them to do it and then valve then got rid of flash sales as well, the publisher's didn't like flash sales. And because of the 2hrs refund policy they knew people would try to abuse the system

[Inferno]

โพสต์ดั้งเดิมโดย MancSoulja:

โพสต์ดั้งเดิมโดย Inferno:

It is. Refunding something after you purchase it and not returning it is considered fraud.

He's willing to return it but CD Keys business model doesn't allow it, an authorised reseller would be able to hand the publisher a list of redeemed keys they need revoked in the case of refunds. Just because CD Keys chose a shady business model doesn't mean the consumer automatically forfeit their statutory rights.

He doesn't have the right to return in this situation even EU laws make exemptions for digital good returns. So no legally he has no rights to return it. The only way he would have the right to return it is if the product didn't work. Cdkeys product is a cd key not the game. since the key worked he has no right to return.

[MancSoulja]

โพสต์ดั้งเดิมโดย Nakatomi:

โพสต์ดั้งเดิมโดย Morgan:

It's not as simple as that. Warranties and consumer protection laws are different things. Valve used to refuse refunds, they were forced to change their policy by EU consumer protection legislation.

It was Australia that forced them to do it and then valve then got rid of flash sales as well, the publisher's didn't like flash sales. And because of the 2hrs refund policy they knew people would try to abuse the system

Steam didn't create an entire system for the few hundred Australian gamers on Steam, it was the millions of users from the EU that forced a global change to the way Steam addresses refunds.