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Naughty Dog says the game doesn't support wireless
It could be related. If you have it plugged in and everything off including Steam Input in controllers, then I would say its probably the game. But, from what I understand, the game has the controller functions built in, so I don't know why your copy wouldn't have it. Which platform did you buy it from?
did you ever figure this out? I went to controller settings in Big Picture mode and under PlayStation Support i selected "not Enabled"
But when i launch the game, the controller works but the Haptics and adaptive triggers are still locked.... any ideas?
Update
So even though i did the above, it didn't work. I had to go to launch the game but then select the controller icon and disable steam input, which worked.
Is there a way to permanently disable the steam input? And what is the difference from disable steam input on the controller icon before launching the game versus the settings -->controller --> PlayStation support - not enabled?
While in Library, select the controller Icon and make your settings for The Last of Us Part 1 in your Library.