nvlddmkm Event ID 0 crash is a driver issue. 4/4: HOTFIX AVAILABLE

[Tommysonic5]

Update: NVIDIA seems aware of the issue, since they added these to Open Issues:

Event Viewer logs nvlddmkm error at the end of the OCCT video ram test when memory is full [4049182]
[The Last of Us Part 1] Game may randomly crash during gameplay on GeForce RTX 30 series GPUs [4031676]

From https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/514764/geforce-grd-53141-feedback-thread-released-32323/

Originally posted by Manuel @ Nvidia:

Fix for this will be in our next driver update

Update 2: A couple users on Nvidia Game-Ready thread confirmed they are getting the issue with 1070ti and 4090 as well, so it might affect more than just 30 series. Definitely report your experience on the feedback form or to Nvidia support if you're getting these nvlddmkm crashes.

Update 3: Hotfix driver is available today 4/4 https://nvidia.custhelp.com/app/answers/detail/a_id/5455


Original Post:
Hi all,

I found this thread and linked thread on Nvidia forums about how recent nvidia drivers are having issues, seemingly when using a lot of VRAM.
https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/515515/nvlddmkm-error-rtx-3080/

So if you are constantly crashing and Event Viewer > Custom Views > Administrative Events has an nvlddmkm Event just before the TLOU Application Error like this, you should report the problem to Nvidia support.

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Error occurred on GPUID: 2d00

The message resource is present but the message was not found in the message table

Example picture of the event in Event Viewer: https://i.imgur.com/1iHPUur.png

I have EVGA 3080 FTW3 Ultra 10GB, please post your GPU if you get this error.

Thanks

[Tommysonic5]

Originally posted by nosuchplayer:

it's getting frustrating here. Im stuck to the point where the game crashes as soon as it loads the scenery. I've been long waiting to play this game and what we are experiencing is awful.

Btw, another evga 3080 ftw3 here. 12700kf and msi z690 torpedo.

Ive also tried reinstalling windows and different combination of game options (DLSS to any level, recommended nvidia settings vs game default, undervolting GPU/memory, xmp).
What is puzzling me though is that other games run just fine and, surprisingly, cyberpunk is one of them (even with RT ultra). I get this error with TLOU and warzone since day 1. With the latter I noticed that Steam's version is less prune to these random crashes compared with Battlenet's.
Not sure if I should consider RMA this card.

I don't think you should RMA. I think this issue has been affecting a lot of us for months but only becomes obvious with intensive games. Here is the original post discovering the issue, it was posted in December 2022. https://forums.guru3d.com/threads/reporting-a-bug-nvlddmkm-errors-event-id-0-device-video3.445923/

If you haven't reported your experience to Nvidia with Warzone, definitely do so since they should learn if it affects other games. There's a feedback form in the OP here, or you can contact support directly through email or live chat. https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/514764/geforce-grd-53141-feedback-thread-released-32323/

Originally posted by Rainy:

Very much do happen. Tried 522.25, 531.29 and the newest, crash happens on all of them.

My experience with drivers:
I've tried newest 531.41 while underclocking VRAM by 1000. Still crashed pretty quickly, although I was able to get a few seconds/minutes further. Still unplayable, to be fair.

I also tried 528.49 as recommended by some. Same crash/event happens every time

I have now tried 522.25. I got about 10 minutes until crashing which is much better. If you have nvidia driver bug it's probably best to wait for next driver

[Phivoc]

There's an issue with the drivers and 30x. And Nvidia has confirmed that a fix will be in next release of the drivers. What remains to see is when we can see this driver release...

[Player One]

Can confirm happening with 3060Ti. Event log shows nvlddmkm as the culprit.

Using 531.41

[Mikawelll]

For me as well. But For me The Last Of Us crash only when i enable the DLSS 2.

[nosuchplayer]

I crashed also, with the same error, playing hogwarts legacy and resident evil 4.

It is worth mentioning that with HL I was running the card slightly undervolted. Rebooted after the crash, didn’t touch MSI afterburner and played without any issue for more than a hour.

RE 4 with RT enabled makes the card go bananas pretty quickly (minutes). However, I’ve managed to play it for about an hour with RT disabled and no undervolting. I’ve also set the game with the preset to prefer quality. That made the VRAM usage go down a bit and can’t see any noticeable difference.

The error is always the same and it’s disappointing/annoying. We have got rigs capable of running games maxed out but we have got to waste time fine tweaking them to avoid crashes. A bit odd, isn’t it?

[Player One]

Apparently underclocking your card can sometimes fix this nvlddmkm issue.
I am going to try it later using MSIAB and will report back if any success.

[Chris J]

Originally posted by Player One:

Apparently underclocking your card can sometimes fix this nvlddmkm issue.
I am going to try it later using MSIAB and will report back if any success.

pretty much proves my point its a GPU Issue not a Driver Problem. nvlddmkm Event ID 0 is known as a TDR this is caused by either unstable GPU Clocks or just faulty GPU in general or a weak/faulty power supply can cause this issue. Downclocking and Undervolting isnt a fix its basically a bandage fix and doesnt fix the true underlining problem. ive seen many people who dont know how to overclock a graphics card properly

[Chris J]

problem is your end OP not the game

[nosuchplayer]

Originally posted by Player One:

Apparently underclocking your card can sometimes fix this nvlddmkm issue.
I am going to try it later using MSIAB and will report back if any success.

Been there, done that mate. I am a big fan myself of undervolting but, in this particular case, it does not help

[Player One]

Originally posted by nosuchplayer:

Originally posted by Player One:

Apparently underclocking your card can sometimes fix this nvlddmkm issue.
I am going to try it later using MSIAB and will report back if any success.

Been there, done that mate. I am a big fan myself of undervolting but, in this particular case, it does not help

Ah ok thanks.

[Yamamoto77]

Can confirm that this also happens on 40-series cards (4090 here). Undervolting doesn't help, everything up-to-date. Crashes every couple of minutes. I really hope the incoming patches will improve the situation. Otherwise I will just continue having fun with RE4 Remake which runs flawlessly.

[Chris J]

Originally posted by Yamamoto77:

Can confirm that this also happens on 40-series cards (4090 here). Undervolting doesn't help, everything up-to-date. Crashes every couple of minutes. I really hope the incoming patches will improve the situation. Otherwise I will just continue having fun with RE4 Remake which runs flawlessly.

no problems on my Strix 4090 you must have been sold a dud. dont buy expensive things from Ebay you learnt you lesson.

[Ottomic]

Originally posted by Chris J:

problem is your end OP not the game

It's possible that certain 30 series cards, from certain manufacturers, on certain configurations, with a certain OS version, might be having trouble running the game. I've been around software development for long enough that the fact that there's an "open issue" on something only means "we've received reports on this and we're trying to reproduce it but we can't be sure, so we're keeping an eye on it".

I honestly wouldn't immediately jump to the conclusion that OP is making, but I wouldn't completely discard it either. What I know is that I've seen as many reports from 30 series users crashing as every other model and designer.

If I was to blame something I think win11 and memory related issues would be a better direction, but it's probably going to be a combination of problems as it usually is. Seeing how nvidia tends to launch day one patches ahead of big releases, if this was an actual consistent problem with nvidia cards they'd have been aware of it weeks in advance.

[Chris J]

Originally posted by Ottomic:

Originally posted by Chris J:

problem is your end OP not the game

It's possible that certain 30 series cards, from certain manufacturers, on certain configurations, with a certain OS version, might be having trouble running the game. I've been around software development for long enough that the fact that there's an "open issue" on something only means "we've received reports on this and we're trying to reproduce it but we can't be sure, so we're keeping an eye on it".

I honestly wouldn't immediately jump to the conclusion that OP is making, but I wouldn't completely discard it either. What I know is that I've seen as many reports from 30 series users crashing as every other model and designer.

If I was to blame something I think win11 and memory related issues would be a better direction, but it's probably going to be a combination of problems as it usually is. Seeing how nvidia tends to launch day one patches ahead of big releases, if this was an actual consistent problem with nvidia cards they'd have been aware of it weeks in advance.

alot of people purchased 3000 series cards during the pandemic and mining phase alot of the early batches of 3000 series cards were problematic which NVIDIA had to roll out an update to stop the card from clocking up to over 2000mhz which was resposible for causing the driver to crash when really all they did was reduce the voltage and clocks a little bit in the driver so it helped with stability. Early batch of 3000 Series Cards were problematic thats why during that time when EVGA was around they had alot of RMA,s to deal with. 4000 Series Cards on the other hand dont have any of these issues anymore. alot of the blame was due to chip shortages during pandemic and they had to rush these cards out. Early batches of RTX 3080,s had 10GB,s of VRAM which was later changed to 12GB models and corrected some of these issues with the cards. Asus Strix and MSI Gaming X Trio were the only stable aftermarkets during that time. This is all no longer an issue especially with 4000 Series Cards out with much better chips and capacitors.

[Yamamoto77]

Originally posted by Chris J:

Originally posted by Yamamoto77:

Can confirm that this also happens on 40-series cards (4090 here). Undervolting doesn't help, everything up-to-date. Crashes every couple of minutes. I really hope the incoming patches will improve the situation. Otherwise I will just continue having fun with RE4 Remake which runs flawlessly.

no problems on my Strix 4090 you must have been sold a dud. dont buy expensive things from Ebay you learnt you lesson.

Whatever