Surround sound not working only for this game.

[Dante]

I've been a computer repair tech for 10 years. I'm stumped on this one.

Okay so here's the deal. I'm on a MSI z790 mag tomahawk motherboard. I have a surround sound set up composing of 2 sets of computer speakers and a subwoofer plugged into the three audio jacks on the motherboard

One front, one rear, one sub. I'll post a photo with shortly from my computer.

Windows configuration registers 5.1 surround sound. Other games, Red Dead redemption 2, cyberpunk, doom eternal, all recognize a 5.1 surround sound correctly.

All drivers are correctly installed, realtek control panel is installed, BIOS is current and all firmware is current.

The last of Us refuses to do anything but stereo. Just will not register surround sound and I've tried every recommendation I could find across any thread I could come across. So any insight into this would be a real big help

Oh and preemptively FYI, the whole setting where the output mode is in traditional was just one of the options that I've tested. I've gone through both different modes and it doesn't work with either one.

Game version is 1.3 .1
Windows 11 pro
Evga RTX 3080TI ftw 3
13900k


[Dante]

引用自 animal_PLANET：

引用自 Dante：

I realize what you're saying. I'm not using optical i'm not using hdmi. Therefore the thread you referenced me does not apply. I am simply using audio checks. Furthermore surround sound, dts and spatial audio work with other games therefore, it is specifically something wrong or different with this game.

You say other games work with spatial, but you do not have a spacial setup and said you are only using basic desktop speakers. You actually only have a 4.1 system than and not actual surround sound. As you are lacking a center channel. So you probably not getting true surround on those games either or its only sending 2 stereo channels. So you think you hear surround, but its not.

If it was the game. People with actual DTS receivers would also be having trouble, but they are not. Using the proper receiver/connections in order to have the correct channels/streams being sent out to all speakers is what you are lacking.

I will try again to help you from within that thread I linked. People said they got it to work by changing in-game settings to headset 5.1 with similar setup as you. I mentioned that above but you didnt say whether you tried it or not. Try this and see if it helps.

Output Device - Should be your default output for Realtek Audio.
Output Device Type - Set this to headset
Output Channels - Set this to 5.1
Dynamic Range - Whatever you like best
Mono Audio - Obviously off

Apparently you didn't thoroughly read the actual link you sent me, The link that you sent is literally about people having issues with audio receivers and DTS not working.

I found the issue why it's not working it's due to licensing. Lo and behold the system is fine yes only a 4.1 but drivers have no problem filling in. Of us can't do Dolby surround sound on its own and needs the license to do so from something else. Dts software on your computer or the head unit. You don't have either, your SOL for surround sound. This information has been provided by naughty dog themselves. Emailed them asking for help.

[animal_PLANET]

引用自 Dante：

Apparently you didn't thoroughly read the actual link you sent me, The link that you sent is literally about people having issues with audio receivers and DTS not working.

Regardless if it was that thread or a reddit thread. Not sure why you are not answering if that workaround helped you or not. Which I illustrated above to try. If others have similar setup as you and that trick/workaround helped them get 5.1. Why are you not using it too?

Unless you have a cracked copy than those audio options that were later patched into the game are not there for you. You say you share the game with your wife but if you have almost 90 hours of play time on this profile in the last 2 weeks alone. That is hard to believe and I highly doubt this to be the case playing with another account. As family share will show TLOU in your profile history but it doesnt. So i am very skeptical here that you are using the latest version of the game.

引用自 Dante：

I found the issue why it's not working it's due to licensing. Lo and behold the system is fine yes only a 4.1 but drivers have no problem filling in. Of us can't do Dolby surround sound on its own and needs the license to do so from something else. Dts software on your computer or the head unit. You don't have either, your SOL for surround sound. This information has been provided by naughty dog themselves. Emailed them asking for help.

You found the issue why its not working due to licensing? I gave you the link and told you that may be the reason above. oh boy

You are using a very outdated and analog way of getting surround to your stereo speakers. Either get with the times or get left behind.

[Dante]

First and foremost, which audio workaround are you talking about?

Second, what's your deal dude? This is like the third time you've accused me of piracy. Do you need me to go screenshot my wife's steam account and send it to you so you'll chill?

Third, I've been a on site computer repair technician for non-commercial customers. 10 years. I have been in hundreds if not thousands of people's homes working on computers. I have yet to see anyone using anything other than the audio jack for external speakers, the only other option was that they were using an HDMI cable going to a television. Get exactly with what times are you referring to sir?

[animal_PLANET]

引用自 Dante：

First and foremost, which audio workaround are you talking about?

Second, what's your deal dude? This is like the third time you've accused me of piracy. Do you need me to go screenshot my wife's steam account and send it to you so you'll chill?

Third, I've been a on site computer repair technician for non-commercial customers. 10 years. I have been in hundreds if not thousands of people's homes working on computers. I have yet to see anyone using anything other than the audio jack for external speakers, the only other option was that they were using an HDMI cable going to a television. Get exactly with what times are you referring to sir?

I dont know, pick one. Not once have you fully answered or said anything about what method you tried to mitigate the issue. You just keep going on about it not working. Which really isnt helping the situation here.

Not once have i accused you of piracy. Just saying I am skeptical. Especially since the game has options to change in order to try to get 5.1 output. But as I was saying, if using a cracked version those options would not be in the game as it wasnt patched in until about a month later. Do you see why I would be saying that now?

Not sure what your career path (or hobby) has to do with this topic. Especially since I did not question your knowledge on the issue at hand.

You are not using a true surround system. We are now in a digital age. Most people who want true surround actually use a proper setup with a receiver. Not jerry-rig a system with 2 basic desktop stereo speakers making a simple 4.1 setup. That actually does not qualify as surround at all.

I mean, its an old way of doing things. Especially when surround sound is always changing and advancing. Cinema DSP, Dolby Digital, Atmos, 3D spatial, etc. From stereo to COAX, SPDIF, Composite, HDMI. So many versions/formats have been introduced over the years. You cant expect something as modern as 3D (spatial audio) to work with an analog 4.1 system.

Thats why I say to get with the times. Most games are probably only sending 2 stereo channels to your speakers. Especially since its not 5.1. You just dont realize. You just hear it as working because of the virtual stream. Just get a 7.1 headset and call it the day.

Anyway, theres nothing more to add here. I am unsubscribing now. GL.

[skedlkej]

引用自 animal_PLANET：

Thats why I say to get with the times. Most games are probably only sending 2 stereo channels to your speakers. Especially since its not 5.1. You just dont realize. You just hear it as working because of the virtual stream. Just get a 7.1 headset and call it the day.

I have a 7.1 surround headset and I still don't get the option for 5.1 or 7.1. Changing my device type also does nothing.

I do however get 7.1 and 5.1 as an option if I change my output to Steam Streaming Speakers.

Any other workarounds or patches for the headset?
Or some answers as to why Steam Streaming output gives me 7.1?

[animal_PLANET]

引用自 skedlkej：

引用自 animal_PLANET：

Thats why I say to get with the times. Most games are probably only sending 2 stereo channels to your speakers. Especially since its not 5.1. You just dont realize. You just hear it as working because of the virtual stream. Just get a 7.1 headset and call it the day.

I have a 7.1 surround headset and I still don't get the option for 5.1 or 7.1. Changing my device type also does nothing.

I do however get 7.1 and 5.1 as an option if I change my output to Steam Streaming Speakers.

Any other workarounds or patches for the headset?
Or some answers as to why Steam Streaming output gives me 7.1?

I used surround sound 7.1 headset as well. No issues.

You either need to update your software for headset. Or change settings. Whether its system or in game.

The game supports 7.1 just fine for hardware that supports it.

https://steamuserimages-a.akamaihd.net/ugc/2035104565161691321/A40730E76BEF851C6BE2EE336591B4D82C9E3F8E/

[TITUS POMPONIUS MAMILIANUS RUFUS]

I’m having the same issue. Also using a tomahawk motherboard.

Another game where surround sound doesn’t work is cyberpunk. No clue why.