File Integrity Problem

[KingMar_95]

This game was working a few weeks ago now I cant play anymore. I keep getting a file integrity problem message. Anyone experienced this?

[kulkoff]

same here

[Action Johnson]

Same here unable to play.

[Stry8993]

Just got this now, after opening the door with the filing cabinet behind it, at the science lab. The odd thing is, the cutscene was STILL playing the audio, just not the video.

[eeeew23]

well did you verify integrity of your game files

[StonedMagician]

Originally posted by ernestmundy08:

well did you verify integrity of your game files

I did, five times, and every time there was a file or two missing. So I uninstalled it and reinstalled on a different drive. Same problem.

[Jason Lee]

same problem，i7-14700KF + RTX4080 + 32Gb ddr5

[animal_PLANET]

Does anyone have an AV or using Windows Defender? Have a data protector or use encryption?

Make sure to set exceptions and or turn off encryption. Including any FW.

Sometimes if you have bad RAM you also experience data corruption on drives. Due to the system swapping data back and forth from both places. So that is why installing to another drive may not help.

This also could be due to an outdated chipset/controller driver. Or could even possibly be wrong chipset/controller driver. Sometimes the default windows driver is not that good so make sure to look up what your motherboard supports and its all up to date. Even if everything looks ok in device manager and it has no exclamation marks.

This could also be due to Windows file structure. Run disk check and do an SFC scan. Open command prompt and type:

sfc /scannow

Run that twice and see if problem persists. If so, you may need to do a clean windows install. Especially if you did the upgrade process from any previous OS.

Try to reinstall steam. Just overwrite it so it leaves your game library intact. Usually the best method is having steam, launchers, and games all on same drive.

You can also check Event Viewer and see if any system logs are reporting issues with your drives. Or other problems with hardware.

Sometimes even cleaning out display driver and installing latest has helped with this. Run DDU and intall the most up to date display driver. See if that helps. Especially if you have previously swapped GPU's on the system.

[Andromeda]

So, do we have any sort of real fix for this issue? This is the only steam game that I've ever had in all the years of having steam that constantly throws this file integrity error over and over and over.

[Jason Lee]

anyone can solve this problem??? it's driving me crazy...

[Action Johnson]

Made another thread about this but ill post mine here to continue the discussion. So annoyed with this issue. I have a nice rig with an i9, 4090, and 64GB of RAM. Currently I am unable to launch or play TLOU1. Immediately after launching I get the following error. "File Integrity problem" below "The game will quit. Go to the Steam interface and "Verify integrity of games files..." under LOCAL FILES.

Alrightly then... I think I have verified the files 30+ times without it once coming back with an issue. Additionally I have run the game in safe mode, uninstalled/reinstalled the game about 5 times, and moved it between my SSD's. Of course I have fully updated my system and graphics drivers.

I am at a loss and the game is unplayable.

[Action Johnson]

I should add that after multiple hours of trying to get this game running on a 5k+ computer I purposely deleted 2 .dll files to actually cause a "File Integrity" issue. Then I ran the steam integrity check which found and re-downloaded the 2 missing files ran the game again and.......................................... NOPE same issue.

[ColossusofRhodes]

i9 13900 and 4090, same here, crashing in menu unendingly. Recently had to undervolt my CPU to get issues with other games to finally stop, but this one is just not working at all. Hope someone finds a fix, as nothing has worked yet.

[Spiegel]

I had the same issue when compiling shaders, I got the error multiple times when starting the game and compiling shaders but each time it got a a bit further on the compiling and when it was done the game worked fine (so far). Not sure what the issues is.

[Action Johnson]

Originally posted by Spiegel:

I had the same issue when compiling shaders, I got the error multiple times when starting the game and compiling shaders but each time it got a a bit further on the compiling and when it was done the game worked fine (so far). Not sure what the issues is.

Hey wanted to say thanks. Sucks that this was the way to get my game running but I was able to play through New game+ so far about 8 hours without issue. This game is so beautiful at 4k max settings.

For anyone else attempting this to fix this do not run the steam integrity check once you start this process as it will "reset" you. Also the speed of your drive will have an effect on how many crashes you have to suffer through. I have an nvme ssd so for me it was about 15 crashes. I also did not use "safe mode" for any of this.

After starting the game I had my controller in hand and immediately said "no" to enable HDR and then found that each crash I got about 5-7% progress on shaders. After getting past 80% shaders on TLOU the crashes stopped and I sat at the main menu and went from 80%-100% on both LTOU and then the Left Behind DLC. So far I have been able to play the game without issue. Finally do NOT update your graphics drivers of you will have to go through this again.

[Professor.Spy™]

Originally posted by Action Johnson:

Originally posted by Spiegel:

I had the same issue when compiling shaders, I got the error multiple times when starting the game and compiling shaders but each time it got a a bit further on the compiling and when it was done the game worked fine (so far). Not sure what the issues is.

Hey wanted to say thanks. Sucks that this was the way to get my game running but I was able to play through New game+ so far about 8 hours without issue. This game is so beautiful at 4k max settings.

For anyone else attempting this to fix this do not run the steam integrity check once you start this process as it will "reset" you. Also the speed of your drive will have an effect on how many crashes you have to suffer through. I have an nvme ssd so for me it was about 15 crashes. I also did not use "safe mode" for any of this.

After starting the game I had my controller in hand and immediately said "no" to enable HDR and then found that each crash I got about 5-7% progress on shaders. After getting past 80% shaders on TLOU the crashes stopped and I sat at the main menu and went from 80%-100% on both LTOU and then the Left Behind DLC. So far I have been able to play the game without issue. Finally do NOT update your graphics drivers of you will have to go through this again.

Got to this point but when i go to start a new game i get the same file integrity problem.