Pathetic game crashes @ main menu. High spec PC.

[Maiekk]

I would like to share my opinion on this game. I already have an hour in game time, but I'm not able to even start the game. The game crashes everytime on building shaders. So far my record was about 42%. This is ultra pathetic.

I dont think it's the issue with my PC, since it has newest bios drivers etc, and other games are running smoothly.
Spec:
Ryzen 9 7900X
Asus X670E-Plus
32 GB 5600 Mhz CL 36 Corsair Vengeance RAM
Sapphire Radeon RX 7900 XTX Nitro +

I got this game as a bonus to my GPU, but i assume i was invited to some beta testing since I'm not able to run this game...

[Ale79]

Początkowo opublikowane przez KingGorillaKong:

Początkowo opublikowane przez Maiekk:

I'm not getting any error code / windows event. The game just simply hangs, and there is no response.
This time, i got to Shaders Main Story 5% / Left Behind 2 %.
Max ram used was 6 GB, processor usage ~ 70%.

Only steam is running in the background. Windows 10 clean installation.

The game just hangs and Windows Event Viewer isn't making an event entry related to that? Do you let the game run and finally quit itself, or are you force quitting the game when this happens?

If the game is hanging, either your CPU is being hijacked for other tasks, or your memory is erroring out. Disable EXPO on your memory and try again, this might rule out if you're having a memory stability issue causing the game to hang.

after 15 20 crashes my build shaders is completed yesterday, but now i get crashes random during gameplay, crashed dont reports any particular error

[kgkong]

Początkowo opublikowane przez ale79:

Początkowo opublikowane przez KingGorillaKong:

The game just hangs and Windows Event Viewer isn't making an event entry related to that? Do you let the game run and finally quit itself, or are you force quitting the game when this happens?

If the game is hanging, either your CPU is being hijacked for other tasks, or your memory is erroring out. Disable EXPO on your memory and try again, this might rule out if you're having a memory stability issue causing the game to hang.

after 15 20 crashes my build shaders is completed yesterday, but now i get crashes random during gameplay, crashed dont reports any particular error

For the last time, go make your own thread and don't hijack someone else's thread.

[Maiekk]

If the game is hanging, either your CPU is being hijacked for other tasks, or your memory is erroring out. Disable EXPO on your memory and try again, this might rule out if you're having a memory stability issue causing the game to hang.

I'm killing it now, several time i left it for like an hour and it did not change anything. Windows event viewer does not show any errors. I did ram test on Intel Burn Test, there were no RAM errors and everything went well.

[Ale79]

Początkowo opublikowane przez Maiekk:

If the game is hanging, either your CPU is being hijacked for other tasks, or your memory is erroring out. Disable EXPO on your memory and try again, this might rule out if you're having a memory stability issue causing the game to hang.

I'm killing it now, several time i left it for like an hour and it did not change anything. Windows event viewer does not show any errors. I did ram test on Intel Burn Test, there were no RAM errors and everything went well.

i agree, same here i did all the test with OCCT and work nice, just during gameplay now crash random

[Maiekk]

Ok, this time i run it I finally got an error which was registered by event viewer in windows:

Program tlou-i.exe w wersji 1.0.5.0 przestał współpracować z systemem Windows i został zamknięty. Aby zobaczyć, czy jest dostępnych więcej informacji dotyczących tego problemu, sprawdź historię problemów w oknie Zabezpieczenia i konserwacja w Panelu sterowania.
Identyfikator procesu: 4f74
Godzina rozpoczęcia: 01d98335d5e7df3c
Godzina zakończenia: 4294967295
Ścieżka aplikacji: C:\Program Files (x86)\Steam\steamapps\common\The Last of Us Part I\tlou-i.exe
Identyfikator raportu: 8c1b0908-4466-4a60-8caf-a9e64f0232a5
Pełna nazwa pakietu powodującego błąd:
Identyfikator aplikacji powiązanej z pakietem powodującym błąd:
Typ zawieszenia: Top level window is idle

It crashed whole AMD driver, so my screen went black for several seconds.

[Ale79]

Początkowo opublikowane przez Maiekk:

Ok, this time i run it I finally got an error which was registered by event viewer in windows:

Program tlou-i.exe w wersji 1.0.5.0 przestał współpracować z systemem Windows i został zamknięty. Aby zobaczyć, czy jest dostępnych więcej informacji dotyczących tego problemu, sprawdź historię problemów w oknie Zabezpieczenia i konserwacja w Panelu sterowania.
Identyfikator procesu: 4f74
Godzina rozpoczęcia: 01d98335d5e7df3c
Godzina zakończenia: 4294967295
Ścieżka aplikacji: C:\Program Files (x86)\Steam\steamapps\common\The Last of Us Part I\tlou-i.exe
Identyfikator raportu: 8c1b0908-4466-4a60-8caf-a9e64f0232a5
Pełna nazwa pakietu powodującego błąd:
Identyfikator aplikacji powiązanej z pakietem powodującym błąd:
Typ zawieszenia: Top level window is idle

It crashed whole AMD driver, so my screen went black for several seconds.

try to change driver

[Maiekk]

I got the latest driver ATM, im updating drivers every time a new one is released and there were no driver since i bought this GPU that could run this game.

[kgkong]

Początkowo opublikowane przez Maiekk:

Ok, this time i run it I finally got an error which was registered by event viewer in windows:

Program tlou-i.exe w wersji 1.0.5.0 przestał współpracować z systemem Windows i został zamknięty. Aby zobaczyć, czy jest dostępnych więcej informacji dotyczących tego problemu, sprawdź historię problemów w oknie Zabezpieczenia i konserwacja w Panelu sterowania.
Identyfikator procesu: 4f74
Godzina rozpoczęcia: 01d98335d5e7df3c
Godzina zakończenia: 4294967295
Ścieżka aplikacji: C:\Program Files (x86)\Steam\steamapps\common\The Last of Us Part I\tlou-i.exe
Identyfikator raportu: 8c1b0908-4466-4a60-8caf-a9e64f0232a5
Pełna nazwa pakietu powodującego błąd:
Identyfikator aplikacji powiązanej z pakietem powodującym błąd:
Typ zawieszenia: Top level window is idle

It crashed whole AMD driver, so my screen went black for several seconds.

Make sure your AV has TLOU-i.exe whitelisted/enabled.

This error is a bit more useful but it's not all that useful, but it sounds like the game is hanging because it's waiting for Windows to give it the OK to finish whatever it's doing.

And you said it crashed your display driver too? What driver version are you on? Maybe the driver version is interfering with this. Odd timing for it all to happen though (as it should hang earlier if this is the case, but computers can do some weird things from time to time). Do you have the AMD driver from April 27th?

[episoder]

did you do anything else while it was compiling? the error states the window was idle. driver timeout cause it lost focus. just keep it on top and let it do it's thing. my educated advice.

[kgkong]

Początkowo opublikowane przez episoder:

did you do anything else while it was compiling? the error states the window was idle. driver timeout. just keep it on top. and let it do it's thing. my educated advice.

Just making the game window not the active Window shouldn't be enough to throw the game into a hang state. I alt+tab to my hardware monitor software all the time with TLOU on launch and during shader compilation. I can see that being the case if the user had say a much older 6 or 12 core CPU, but his CPU shouldn't just be forgetting all about the game app from something as subtle as that.

[Maiekk]

I do have Adrenalin 23.4.3 version, so its basically the latest.
I wasn;t doing anything in the background, just patiently waiting for game to finish building shaders.

[episoder]

Początkowo opublikowane przez KingGorillaKong:

Just making the game window not the active Window shouldn't be enough to throw the game into a hang state. I alt+tab to my hardware monitor software all the time with TLOU on launch and during shader compilation. I can see that being the case if the user had say a much older 6 or 12 core CPU, but his CPU shouldn't just be forgetting all about the game app from something as subtle as that.

i dunno how good amd drivers are dealing with out of focus windows. the desktop and window manager has it's hands in there too. the whole desktop compositing shabang. definetely possible for the driver to loose focus. and hangs up the whole rendering.

[acowsik]

When you update the GPU drivers, are you doing a DDU clean and then installing the new GPU driver. I would suggest you try that and reinstall the 23.4.3 driver again and see if that helps.

You might have to recompile shaders again but any driver related glitches or crashes could get fixed with doing a clean driver install.

Also just try running your GPU at stock to see if there is any issue.

[kgkong]

Początkowo opublikowane przez episoder:

Początkowo opublikowane przez KingGorillaKong:

Just making the game window not the active Window shouldn't be enough to throw the game into a hang state. I alt+tab to my hardware monitor software all the time with TLOU on launch and during shader compilation. I can see that being the case if the user had say a much older 6 or 12 core CPU, but his CPU shouldn't just be forgetting all about the game app from something as subtle as that.

i dunno how good amd drivers are dealing with out of focus windows. the desktop and window manager has it's hands in there too. the whole desktop compositing shabang. definetely possible for the driver to loose focus. and hangs up the whole rendering.

I know some games will launch in native full screen resolutions and then once it gets to the main menu it can jump and reload the game in fullscreen. On nVidia I have this happen with a few games and when it gets to the main menu my game is in 1440p borderless Window and stays that way until I click anywhere in the game screen with the mouse. Otherwise, the game Window is still technically active but it's not going into fullscreen window mode like it should be without user prompt. (Jedi Survivor does this specifically every time for me, other games it's hit or miss, but TLOU always launches properly for me)

OP, maybe try just clicking with the mouse in the game window once it loads up.

Also disable any overlays you might have running. Perhaps an overlay like Steam or Afterburner or GeForce is causing Windows/AMD Driver to cause the game to hang and go unresponsive.

[bashuk369]

Game was running great till latest update, now getting disconnected from game every 10-15 mins.