This game causes my computer to just shut down

[stubby]

Like title said. Running i7-12700F and RTX 4090, with shaders built. The game runs smoothly but I can't help but noticing it maxes my CPU constantly.
After playing 2-3 hours my computer will just shut down completely.

No other game or application does this.

Edit:
For further clarification, my PSU is Platinum rated 1,300W and my temps average around 60C while playing the game, despite my CPU being at 100% usage.

[Arc]

Spontaneous reboots, shutdowns and BSODs are always caused by system, driver or hardware malfunction.

Shutdowns are a sign of insufficient power delivery or overheating.

[bloodeyeZA]

If the shaders are still building. wait for that to finish first otherwise this can cause an overheating issue.
try disabling VSYNC and setting an FPS cap instead.
Upscaling can help with performance (I have my DLSS set to balanced)

[Pencillus Sedatus]

I used to have the same problem when I play other games a couple months ago but the situation got worse and worse and slowly every game will cause shutdown or slowdown. I highly advice you install hwmonitor and run stress test to see what is thottling. 80% chance it is overheating so installing a thermal mod to your GPU or CPU will fix it.

If I were you, I will take this seriously either fix it yourself or go to local hardware store and let them do the mod for you.

[Pencillus Sedatus]

this has nothing to do with the game, it is your hardware

[stubby]

Originally posted by bloodeyeZA:

If the shaders are still building. wait for that to finish first otherwise this can cause an overheating issue.
try disabling VSYNC and setting an FPS cap instead.
Upscaling can help with performance (I have my DLSS set to balanced)

Shaders are built, I didn't even start the game without letting shaders build.
FPS was capped at 60, but I'll disable vsync and enable DLSS too.

[invision2212]

If you look in your windows event viewer it will tell you why it crashed

[stubby]

Originally posted by Arc:

Spontaneous reboots, shutdowns and BSODs are always caused by system, driver or hardware malfunction.

Shutdowns are a sign of insufficient power delivery or overheating.

I don't think it's overheating since my computer isn't outputting much heat at all. Power draw I'm sceptical of because i have a 1,200w PSU.

[Pencillus Sedatus]

Originally posted by Pencillus Sedatus:

I used to have the same problem when I play other games a couple months ago but the situation got worse and worse and slowly every game will cause shutdown or slowdown. I highly advice you install hwmonitor and run stress test to see what is thottling. 80% chance it is overheating so installing a thermal mod to your GPU will fix it

Originally posted by stubby:

Originally posted by Arc:

Spontaneous reboots, shutdowns and BSODs are always caused by system, driver or hardware malfunction.

Shutdowns are a sign of insufficient power delivery or overheating.

I don't think it's overheating since my computer isn't outputting much heat at all. Power draw I'm sceptical of because i have a 1,200w PSU.

if your GPU hottest spot is over 80 degree or higher, it will shut down without the whole computer goes hot. your power draw is plenty, I personally don't think it is power issue at the stage since you said it only happens with this game (it is likely if you run stress test OS will thottle it).

[stubby]

Originally posted by Pencillus Sedatus:

if your GPU hottest spot is over 80 degree or higher, it will shut down without the whole computer goes hot. your power draw is plenty, I personally don't think it is power issue at the stage since you said it only happens with this game (it is likely if you run stress test OS will thottle it).

I ran a test, when walking around it'll hover around 55-60C, then when in combat it'll reach around 65C. Hasn't gone higher than that.

[stubby]

I think it's also worth noting that lowering my settings to absolute minimum has zero impact on CPU usage.

[Maxpain]

Originally posted by stubby:

I think it's also worth noting that lowering my settings to absolute minimum has zero impact on CPU usage.

Yep the game is not optimized to hammer the GPU so it runs the cpu at 100% , Ubi soft often have the same issues like with Breakpoint so they introduced vulcan drivers which lower the CPU usage and push up the GPU usage.

[NLxAROSA]

Originally posted by stubby:

I don't think it's overheating since my computer isn't outputting much heat at all. Power draw I'm sceptical of because i have a 1,200w PSU.

Your system shutting down/rebooting is an indication otherwise. Hardware can fail. Cooling paste can be dried out/applied badly, etc. etc.

Originally posted by stubby:

I think it's also worth noting that lowering my settings to absolute minimum has zero impact on CPU usage.

Same here. The one thing that does work: capping FPS.

[Maxpain]

Originally posted by Pencillus Sedatus:

Originally posted by Pencillus Sedatus:

I used to have the same problem when I play other games a couple months ago but the situation got worse and worse and slowly every game will cause shutdown or slowdown. I highly advice you install hwmonitor and run stress test to see what is thottling. 80% chance it is overheating so installing a thermal mod to your GPU will fix it

Originally posted by stubby:

I don't think it's overheating since my computer isn't outputting much heat at all. Power draw I'm sceptical of because i have a 1,200w PSU.

if your GPU hottest spot is over 80 degree or higher, it will shut down without the whole computer goes hot. your power draw is plenty, I personally don't think it is power issue at the stage since you said it only happens with this game (it is likely if you run stress test OS will thottle it).

My gpu is running at 80-100% but 60-75c where as the cpu is 100% at 100c hence the cpu will eventually shut down due to the temperature.

[longjohn119]

Originally posted by stubby:

Like title said. Running i7-12700F and RTX 4090, with shaders build. The game runs smoothly but I can't help but noticing it maxes my CPU constantly.
After playing 2-3 hours my computer will just shut down completely.

No other game or application does this.

Classic symptom of tripping the OCP in your power supply ..... Make sure your GPU is not all on one rail of the 12V output ..... two connectors should be one on rail and one on the other ... Also make sure it's 3 separate feeds, no piggybacking (Two 8 pin plugs off just one lead of the PS)

About a month ago I helped a guy with a SeaSonic 1200W Platinum PS and a 3080 and he was having problems with AC Origins tripping the OCP on his power supply because he had all 3 feeds coming off the same rail. Simply swapping one of the GPU power leads to another connector fixed his problem. Power Supplies obove 450W have 2 12V rails and each rail can handle approximately half the rated 12V wattage or in your case likely 550 - 600W but maybe less depending on the quality. You get a power spike because of something in a scene and you get transients of up to twice your GPU's rated power usage. If it's a long enough spike it can trip the OCP if it's only on one rail.

This is something that is seldom talked about in PC build guides but important to know and understand

[stubby]

Originally posted by russell_john:

Originally posted by stubby:

Like title said. Running i7-12700F and RTX 4090, with shaders build. The game runs smoothly but I can't help but noticing it maxes my CPU constantly.
After playing 2-3 hours my computer will just shut down completely.

No other game or application does this.

Classic symptom of tripping the OCP in your power supply ..... Make sure your GPU is not all on one rail of the 12V output ..... two connectors should be one on rail and one on the other ... Also make sure it's 3 separate feeds, no piggybacking (Two 8 pin plugs off just one lead of the PS)

About a month ago I helped a guy with a SeaSonic 1200W Platinum PS and a 3080 and he was having problems with AC Origins tripping the OCP on his power supply because he had all 3 feeds coming off the same rail. Simply swapping one of the GPU power leads to another connector fixed his problem. Power Supplies obove 450W have 2 12V rails and each rail can handle approximately half the rated 12V wattage or in your case likely 550 - 600W but maybe less depending on the quality. You get a power spike because of something in a scene and you get transients of up to twice your GPU's rated power usage. If it's a long enough spike it can trip the OCP

I've definitely got my GPU plugged in to 3 different cables each going to my PSU, but I'm not really sure what indicates where a rail is on one.