Compiling shaders should be EXCLUDED from refund time!!!

[gatto_nero]

only 2 hours to build shaders and evaluate - this is a scam - Steam should do something about it

[Maywho]

If you send steam a message with your refund they will almost certainly refund you. I got a refund from Hogwarts after 5 hours. Steam has been very fair in my view.

[Junior]

Цитата допису gatto_nero:

Цитата допису Wacky Cat:

It's pretty common these days.

what titles? please tell - never saw this

games i know that compile shaders
no man sky, hogwards legacy,
dead space remake,
but none of then did last 2 hours as this game,
i never played this game no did i play hogwarts legacy,
i only played no man sky and dead space remake,
the others i know build shaders cause other people said they do and i see on youtube, but none of then last 2 hours,

and dead space remake and no man sky the building shaders don't last more than 10 mintues its very quick.

[Penix 3 <=3]

Цитата допису gatto_nero:

Цитата допису Penix 3 <=3:

because of a few people getting long shader cache compilation times in one single game, the promised refund time should be increased, so the people that want to abuse the refund system can do that even more? yeah right...

The 2 hours aren't hard rules, they are a promise that you can get a refund under that time. If you do a normal refund ticket over the Steam Support like you would anyway, and it's over 2 hours, it gets looked at manually and if it's somewhat low they allow it anyways. You can even add a notice with the refund where you can say stuff like "shader compilation time was 2 hours", then it won't be a problem anyway.
And games that have "mostly negative" reviews are instant refunds even with 8 hours of playtime.

few people? look at review scores - currently lower than Artifact

Yeah, I admitted I was wrong on that point a few comments later. My other points still stand, as explained in that admit comment as well.

[Penix 3 <=3]

Цитата допису Junior:

Цитата допису gatto_nero:

what titles? please tell - never saw this

games i know that compile shaders
no man sky, hogwards legacy,
dead space remake,
but none of then did last 2 hours as this game,
i never played this game no did i play hogwarts legacy,
i only played no man sky and dead space remake,
the others i know build shaders cause other people said they do and i see on youtube, but none of then last 2 hours,

and dead space remake and no man sky the building shaders don't last more than 10 mintues its very quick.

just to add: every single Playstation Studios port since Horizon Zero Dawn:
Horizon Zero Dawn, Days Gone, Uncharted, Spiderman, Sackboy, God of War.
And also Forza Horizon 5, but they tell you that it's "optimizing for your pc". That's still just shader compilation.
Also all COD games since MW 2019. Afaik Black Ops 4 didn't have this yet.

[glebkorniyenko]

Цитата допису Andrei:

Цитата допису gatto_nero:

ok no problem with that - the problem is in refund policy - when shaders compilation take over 1 hour on steam deck and in other cases it can take more time ... then refund policy is not valid anymore

understood. But how can Valve filter out that ? the counter for refund time starts when the game opens. if u hang out 2 hours in the options or the game doing shader compiling doesnt care for Valve. i personally dont think Valve can do anything against it. It sucks yes but sadly unworkable.

They already have shader caching stage on steam deck before launch and that does take any game time, so maybe they can force companies to use it instead

[GuNNuP]

Цитата допису gatto_nero:

Цитата допису Wacky Cat:

It's pretty common these days.

what titles? please tell - never saw this

Forza horizon 4 and 5, and for a stutter struggle fix. Warhammer 4k darktide.

[Conker]

Цитата допису Tommysonic5:

Цитата допису gatto_nero:

what titles? please tell - never saw this

Off the top of my head, a couple that I've played lately. Forza Horizon 5 and Hogwarts Legacy. And no it doesn't take 2 hours. TLOU Pt1 took me maybe 15-25 minutes first time, which does seem excessive.

Same with the Modern Warfares and Battlefield 2042 (I think).

[gatto_nero]

Цитата допису AllGilbertsMustDie69:

If you send steam a message with your refund they will almost certainly refund you. I got a refund from Hogwarts after 5 hours. Steam has been very fair in my view.

good to hear this

[gatto_nero]

Цитата допису Penix 3 <=3:

Цитата допису gatto_nero:

few people? look at review scores - currently lower than Artifact

Yeah, I admitted I was wrong on that point a few comments later. My other points still stand, as explained in that admit comment as well.

no problem - I first read your comment - replied and then found out you admitted it

[gatto_nero]

Цитата допису Penix 3 <=3:

Цитата допису Junior:

games i know that compile shaders
no man sky, hogwards legacy,
dead space remake,
but none of then did last 2 hours as this game,
i never played this game no did i play hogwarts legacy,
i only played no man sky and dead space remake,
the others i know build shaders cause other people said they do and i see on youtube, but none of then last 2 hours,

and dead space remake and no man sky the building shaders don't last more than 10 mintues its very quick.

just to add: every single Playstation Studios port since Horizon Zero Dawn:
Horizon Zero Dawn, Days Gone, Uncharted, Spiderman, Sackboy, God of War.
And also Forza Horizon 5, but they tell you that it's "optimizing for your pc". That's still just shader compilation.
Also all COD games since MW 2019. Afaik Black Ops 4 didn't have this yet.

No wonder I never saw this issue because I never played those mentioned games.