Need help, I cant run AC6 at all

[TiberiusMoon]

When I start AC 6 is give a white screen with cursor then a black screen for about a minute and closes. (first time loading the game)

Windows even viewer just shows the armoredcore6.exe has faulted. (event id 1000, application error, Exception code: 0xc0000005)

Windows 11, 10.0.22621
i5 13600K, RTX 3080

I have done:

Renaming the EAC (start_protected_game.exe) to backup then renaming the armoredcore6.exe to start_protected_game.exe.

DDU

Check file integrity

Run as admin

Updated windows

Updated GPU driver

OS file check with dism.exe /Online /Cleanup-image /Restorehealth and sfc /scannow.

Whitelisted through firewall and exploit protection.

Ran all EAC and AC6 .exe's in win 8 compatability mode.

Tried Dx11 and 12 modes

Disabled GPU OC and RTSS

No overlays are applied

No TPM avaliable so Kernel-mode Hardware-enforced Stack Protection and core isolation is disabled.

Added AC6 and EAC to windows antivirus exclusions

Reinstalled the game

[Ho(meward)Bo(und) 45]

I take it none of those things worked?

[999]

Check if it an antivirus access, try reinstall in another disk or just another location, If you're using a windows account with reduced permissions or parental controls enabled, disable those or elevate the accounts base permissions, try running steam and game without administator mode
Another situations:
1. might be a memory issue, try lowering RAM speed and disable XMP if it's on.
2. try reinstall windows if nothing more works

[TiberiusMoon]

Originally posted by Ho(meward)Bo(und) 45:

I take it none of those things worked?

yep.

Originally posted by 999:

Check if it an antivirus access, try reinstall in another disk or just another location, If you're using a windows account with reduced permissions or parental controls enabled, disable those or elevate the accounts base permissions, try running steam and game without administator mode
Another situations:
1. might be a memory issue, try lowering RAM speed and disable XMP if it's on.
2. try reinstall windows if nothing more works

Memtest86 and CHKDSK was run with no errors.
The event viewer only shows, Event id 1000 application error with no other errors.
Exception code: 0xc0000005
Fault offset: 0x0000000002e17845
Which is an "access violation occured"

Exploit protection is turned off for EAC and AC6
I change the file security settings so it has access, with no luck.

[Coolowski]

same for me

[greensniperhat]

Do the Elden Ring method from Reddit, disable EAC as per your first attempt and put the d3d12.dll file inside Armored Core's Game folder. Works for me, at least until Balteus guaranteed crash.

[TiberiusMoon]

Originally posted by Coolowski:

same for me

Originally posted by greensniperhat:

Do the Elden Ring method from Reddit, disable EAC as per your first attempt and put the d3d12.dll file inside Armored Core's Game folder. Works for me, at least until Balteus guaranteed crash.

Found the issue, you can't assign specific cores with this game for some reason.

[Brother Solair]

Tiberius: what do you mean

[oroen]

Originally posted by TiberiusMoon:

Originally posted by Coolowski:

same for me

Originally posted by greensniperhat:

Do the Elden Ring method from Reddit, disable EAC as per your first attempt and put the d3d12.dll file inside Armored Core's Game folder. Works for me, at least until Balteus guaranteed crash.

Found the issue, you can't assign specific cores with this game for some reason.

could you clarify? i am also having this issue and would like to fix it.

[Zogra]

Originally posted by 999:

Check if it an antivirus access, try reinstall in another disk or just another location, If you're using a windows account with reduced permissions or parental controls enabled, disable those or elevate the accounts base permissions, try running steam and game without administator mode
Another situations:
1. might be a memory issue, try lowering RAM speed and disable XMP if it's on.
2. try reinstall windows if nothing more works

lol i am not gone reinstall windows becuase of this crap software not running when i have 100+ games that run perfectly fine.... i am gone refund it instead

[Donoghu]

Originally posted by Zogra:

Originally posted by 999:

Check if it an antivirus access, try reinstall in another disk or just another location, If you're using a windows account with reduced permissions or parental controls enabled, disable those or elevate the accounts base permissions, try running steam and game without administator mode
Another situations:
1. might be a memory issue, try lowering RAM speed and disable XMP if it's on.
2. try reinstall windows if nothing more works

lol i am not gone reinstall windows becuase of this crap software not running when i have 100+ games that run perfectly fine.... i am gone refund it instead

Since Windows 8, reinstalling Windows is, 99% of the time, a total waste of time unless you fully format the storage while doing it (which is just an insane pain in the butt to reinstall/download everything again).

Since Windows 8, the main culprit when it comes to error popping out without much of an explanation is a mild registry corruption. To clear a registry corruption (since W8), the simplest method is to create a new profile and transfer the content of the C:\Users\USERNAME\AppData from the old profile to the new profile. (This allow you to keep approx. 90%-95% of what you have already set up on your old profile. There are some stuff that will requires a re-installation though or you will most likely have to log back in with apps you were automatically logged in for a long while.

So if you got some irregular issues with a game that refuse to launch, you can try to create a new Windows profile, change the Windows profile to the new one, install Steam (if not already installed on all Windows profiles), log in your Steam account, set the same installation location as set on the other Windows Profile, then try starting the game.

If the game starts without any problem, you know that your old Windows profile is now corrupted and thing will only go downhill from this point unless you switch over to the new profile.

[oroen]

i got it fixed on my end, make sure your antivirus firewal has the game folders in its exceptions list.

[Zogra]

Originally posted by oroen:

i got it fixed on my end, make sure your antivirus firewal has the game folders in its exceptions list.

what antivirus are you using, in case we are using the same, i run avast and its auto adding new applications i never had to go in it and set a game into the exception list.