Instant blue screen of death

[inaliFTW]

Upon launching the game my well built and thoroughly tested pc instantly BSOD. Anyone else having this issue or know what the problem is?

[ᓀܫᓂ]

Just tried and I have the same issue, verifying files and trying again. Then we do the downward spiral into troubleshooting insanity.

[ElyD]

Originally posted by inali:

Upon launching the game my well built and thoroughly tested pc instantly BSOD. Anyone else having this issue or know what the problem is?

Would likely be more helpful if you posted the error code you got and check what event viewer says.

Nobody can help you with the info provided.

[Pax]

Similar issue, my pc bsodded once while preloading it, then at launch it just stayed on a white screen forever so i checked integrity and during the patching it would stop continuously, not allow me to pause the download even though it wasn't proceeding, bsodded four times, two of which resulted in my pc going into a weird "no bootable device" screen. I have never had this amount of issues at the launch of a game, let alone during the download of it. I hope they make a fix soon.

[schizovonphren]

Same here. Funny thing is that earlier today I was able to play a few missions. Then I shut down the PC and few hours later I had this bso issue including the occasional "no bootable device" screen.

Integrity check didn't help. GPU drivers are up-to-date.

The win11 event viewer has critical events: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Edit: I have moved the game folder to another disk and checked integrity again. Now it starts properly!
Edit2: The game reminds me that I forgot to properly exit it (which is correct as I closed it with Alt-F4 after saving it). Maybe this f**ed something up?

[ᓀܫᓂ]

Seems to work fine now although I didn't actually do anything that I know of, my issue was a BSOD with a couple varied errors including "KERNAL MODE HEAP CORRUPTION" on launch; since this was the one that involved RAM/Graphics issues I began troubleshooting it first.
1nd: I verified the AC 6 files through steam; NO fix.
2th: I rolled back my graphics driver and restarted my computer. This did NOT fix it.
3st: I ran a Memtest86 from a bootable USB to test my hardware, zero failures, yay.(This takes 4 hours +/-)
4rd: I just decided to try again because insanity, it worked fine. So there you have it. Just try it again but believe in the heart of the cards, Yugi.

[Shoulin]

I'm going BSOD 5 after being able to play it fine at launch. I'm getting the same "KERNAL_MODE_HEAP_CORRUPTION" error when trying to launch the game now.

Verified files, nothing
SFC scan, nothing
Reinstalled GPU drivers, nothing
Memtest86 4 passes, nothing

I don't feel like going through this loop hoping it works whenever I want to play. Hopefully someone comes up with a solution soon.

[Call Sign: Raven]

For the people getting the KERNAL_MODE_HEAP_CORRUPTION message, did you try uninstalling AC6, restarting your machine and performing a clean install?

Also curious, are your machines pre-built, or custom built?

[Shoulin]

Custom built

Windows 11
Ryzen 9 3900X
32GB RAM
EVGA 3080Ti

I'm reinstalling the game as I type this, that's my last option at this point.

[ChiefCornFlake]

I had a similar issue and to fix it I had to disable my driver level VSYNC. I use an AMD GPU and I had to disable Radeon Chill and Radeon Enhanced Sync and this stopped the crashes. Just to be safe I recommend you just clean reinstall your graphics drivers and do not change any settings through your NVIDIA or AMD software and start the game it should no longer crash like it did for me.

Am guessing the issue has to do with the anti cheat thinking that those settings are hacks.

[Call Sign: Raven]

Originally posted by Shoulin:

Custom built

Windows 11
Ryzen 9 3900X
32GB RAM
EVGA 3080Ti

I'm reinstalling the game as I type this, that's my last option at this point.

Makes sense. Did you use a parts builder to confirm all the hardware is compatible?

[Emerald Lance]

Does EAC properly boot? Or does BSOD happen after, when the game itself tries to boot?

The game does not operate in the kernal, but EAC does. There could be issues when EAC attempts to boot.

[Shoulin]

Originally posted by Call Sign: Raven:

Originally posted by Shoulin:

Custom built

Windows 11
Ryzen 9 3900X
32GB RAM
EVGA 3080Ti

I'm reinstalling the game as I type this, that's my last option at this point.

Makes sense. Did you use a parts builder to confirm all the hardware is compatible?

I'm sure they're compatible, AC6 is my only issue aside from Windows 11 BS

Originally posted by Emerald Lance:

Does EAC properly boot? Or does BSOD happen after, when the game itself tries to boot?

The game does not operate in the kernal, but EAC does. There could be issues when EAC attempts to boot.

I'm thinking it may be tied to EAC since I don't have any actual hardware issues that I'm aware of especially after all this testing. I don't even get to see the EAC logo before the BSOD happens.

EDIT: The BSOD that keeps happening is tied to the driver "wdf01000.sys" according to BlueScreenView. When I ran driver verifier though it spat out a BSOD tied to "steamstreamingmicrophone.sys" which I just don't use.

[diegoviale99]

It happened to me as well, three times, it shows me a blue screen of death that says WHEA_UNCORRECTABLE_ERROR. Then it sends me to bios and my PC doesn't detect my SSD M2 drive where I have Windows, or shows a black screen that says "Reboot and select a proper boot device" it only happens with this game

[CMDR. Hunter|56TH BloodDivers]

Originally posted by Shoulin:

Originally posted by Call Sign: Raven:

Makes sense. Did you use a parts builder to confirm all the hardware is compatible?

I'm sure they're compatible, AC6 is my only issue aside from Windows 11 BS

Originally posted by Emerald Lance:

Does EAC properly boot? Or does BSOD happen after, when the game itself tries to boot?

The game does not operate in the kernal, but EAC does. There could be issues when EAC attempts to boot.

I'm thinking it may be tied to EAC since I don't have any actual hardware issues that I'm aware of especially after all this testing. I don't even get to see the EAC logo before the BSOD happens.

EDIT: The BSOD that keeps happening is tied to the driver "wdf01000.sys" according to BlueScreenView. When I ran driver verifier though it spat out a BSOD tied to "steamstreamingmicrophone.sys" which I just don't use.

did u find a way to fix the issue?

[Gunblade]

That KERNEL thing is probably related to Easy Anti Cheat. These things have too deep access and can break stuff randomly if there is any conflict. I had similar problems when i tried using head tracking in War Thunder to play sim.