Artisants Flame Criteria?

[Sadur]

It feels really random to me if you get a 4.9 instead of 5 flames in on evening. On the shark festival i tried for 2 hours with different staff and different prios. Me focusing on drinks or not, let people wait with drinks or not. And suddenly in a try which didn't feel that good compared to other attempts i got 5 flames. Now i'm on a normal night and no guest has to wait on anything, not food, not drinks, cocktails, anything. The evening results in 20k revenue and i get 4.9 flames, like?
Does anyone know what specifically influences the flames?

[shnick]

This is just my guess, but if you serve the max number of customers and pour all the drinks perfectly it should be 5 flames. Assuming full night, gold is 28 plat is 36 and diamond is 45.

I've also gotten 5 flames after doing an evening dive so I think it has something to do with number of customers served.

EDIT: At higher ranks the staff might not work fast enough to serve all the dishes themselves even at Lvl15+, so what I do is serve some dishes to customers sitting near the Kitchen staff and refill wasabi when necessary.

[RakanSwain17]

I think that for the 5 flames, not even 1 customer should get angry, that is, make everything perfect.

[Sadur]

That's the thing i don't get, i get 36 happy customers, i serve food, wash the dishes and everything is fine but 4.9. It feels like just because, there is nothing wrong happening. Not that you wouldn't get enough flames if you do every FishMon and so on but it annoys me because it feels like spite from the game, it doesn't give you a reason, just because.

[RakanSwain17]

Originally posted by Sadur:

That's the thing i don't get, i get 36 happy customers, i serve food, wash the dishes and everything is fine but 4.9. It feels like just because, there is nothing wrong happening. Not that you wouldn't get enough flames if you do every FishMon and so on but it annoys me because it feels like spite from the game, it doesn't give you a reason, just because.

maybe calculating the number of exact dishes?

[♡Bastard™]

I always get 5 flame / 5 stars.

I make sure that there's always enough food on the menu to serve all customers.
I only pour green tea (because I can't reliably get the beer pour down and I don't want to risk it so I just have El Nino on my staff who pours drinks) and when I'm not refilling wasabi or cleaning up dishes I help serve the food.
I make sure no one has to wait to the point where red starts filling the little 'order bubble'.

It has nothing to do with the amount of customers you get, only how happy / satisfied they are. 22 happy customers vs 36 happy customers, both get 5 stars. But the smallest thing can detract that .1, like if you ran out of menu items and one person had to order that seaweed sushi dish that you get practically nothing for, that will do it.

[LL-woLf]

if you couldnt clean dish before customer come to sit, they wont order anything i leave with small notice that they got angry. count it as -0.1 score.
mostly happen during festival day, since customers will come a lot and they couldn't find available spot to sit.

[Sadur]

Originally posted by LL-woLf:

if you couldnt clean dish before customer come to sit, they wont order anything i leave with small notice that they got angry. count it as -0.1 score.
mostly happen during festival day, since customers will come a lot and they couldn't find available spot to sit.

I guess it really is something like that. I played the day again and got 5 flams eventually. The only noticeable thing that changed was the dishes. Some people got red bubbles waiting for food but that doesn't seem to matter, i served them all but still. I managed to clean all dishes before someone sat in the seat, like you mentioned, which is kinda dumb if that is the criteria.

[RandomTurtle]

You need all your customers to be happy. This includes the Branch restaurant. You can serve everything perfectly at Bancho Sushi but if the other Sushi bar makes mistakes then your rating for the night will drop.

Artisans flame always rounds down to the nearest whole number from your rating of a night.

[Unoffensive gamertag]

Sometimes it just isn't possible to get the max no matter how hard you try. I have a maxed out kitchen (lvl 20) and there have been times that, even when I try to help, you get 5 areas that need cleaning and you just can't do it fast enough (even with 2 people cleaning). That's what usually gets me as they sends customers away (dirty dishes). It's frustrating to get one angry customer and you lose 1 flame