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If you can tell us the details through our help center, we'll be able to help you further: https://davethediverhelp.nexon.com/hc/en-us
*It will also help us troubleshoot the problem if you add your hardware information.
Windows:
%LocalAppData%\..\LocalLow\nexon\DAVE THE DIVER
Mac:
~/Library/Logs/nexon/DAVE THE DIVER/Player.log
~/Library/Application Support/nexon/DAVE THE DIVER/SData
or
~/Library/Application Support/com.nexon.dave/DAVE THE DIVER/SData
Steam Deck:
./.local/share/Steam/steamapps/compatdata/1868140/pfx/drive_c/users/steamuser/AppData/LocalLow/nexon/DAVE THE DIVER
Zip up the files and send them over with your hardware info. They can get a better understanding of the issue and hopefully help you guys resolve it. Sorry for the inconvenience.
https://davethediverhelp.nexon.com/hc/en-us