Bug the characters are stuck in the main house

[CREVETTE]

When I start my game, the villagers don't move and remain stuck in the main house. Additionally, when I try to create a game, I receive a Windows error message: 'Win32 function failed: HRESULT: 0x80070057 Call: GR_D3D_device -> CreateBuffer at line 296 in file\VertexBuilderM.cpp'.

Has anyone else encountered this problem? Is there a solution?

[NorlandCM]

Originally posted by felix.janot:

When I start my game, the villagers don't move and remain stuck in the main house. Additionally, when I try to create a game, I receive a Windows error message: 'Win32 function failed: HRESULT: 0x80070057 Call: GR_D3D_device -> CreateBuffer at line 296 in file\VertexBuilderM.cpp'.

Has anyone else encountered this problem? Is there a solution?

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5. What did you do to get this error.

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[oldschoolninja]

i have the same problem, just reinstalled the game and still not fixed. I hope someone solves this soon, right now the game isnt playeable at all for me.

[dltoster]

same error on the notebook, on desktop all ok.
Intel(R) UHD Graphics

[Supongo87]

same

[szeju]

same problem
I bought this game yesterday, there is nothing I can do

[Supongo87]

Try updating graphics drivers, solved it for me. Not sure how I didn't think it before.

[el3ctricINDIGO]

Same issue here. Played 2 days ago without this issue, so I'm thinking it's from one of the newer updates. Happened to me in the tutorial and in a new game.

[jcborda92]

Same issue, bought the game. Cant play

[jcborda92]

Also non of the characters move, i cant play the game.

[sanichkomarova]

i have the same problem

[mapache.deutch]

I updated the graphics, installed visual c++ Redistributable Runtimes again and updated the net.framework, after all that it worked slightly fine for me

[Nextsolo]

any updates on this bug? just got it as well, cant play...

[karotten andi]

same here, also in the tutorial every character gets stuck in the main house

[NorlandCM]

Originally posted by karotten andi:

same here, also in the tutorial every character gets stuck in the main house

Hey folks, the problem is due to the fact that the game engine cannot access the DLL files located in the game folder.
Perhaps something is blocking the game from accessing these DLLs.
Do you use any antivirus and if so which one?

[Herbaertchen]

Originally posted by NorlandCM:

Originally posted by karotten andi:

same here, also in the tutorial every character gets stuck in the main house

Hey folks, the problem is due to the fact that the game engine cannot access the DLL files located in the game folder.
Perhaps something is blocking the game from accessing these DLLs.
Do you use any antivirus and if so which one?

Original post:
Same problem here. I'm only using the basic Microsoft antivirus.

Update:
I fixed it! For some background info: I played Norland for a week with no issues, then had to reset my entire PC. Norland was the first game I reinstalled, and that's when the bug appeared for the first time.

As a backup plan, I reinstalled Medieval Dynasty, and during the installation, I had to update something related to UE4 C++. That update fixed the Norland bug. Unfortunately, I don’t remember the exact name of the update, but maybe someone more knowledgeable than me can help with that.