If Avast is causing issues with launching the game, try this.

[Matt (Hooded Horse)]

Here is a link to the support page.
https://support.avast.com/en-ww/article/antivirus-scan-exclusions/#pc

Or just follow these instructions here:
1. Open Avast Antivirus and navigate to ☰ Menu ▸ Settings.
2. Select General ▸ Exceptions and click Add exception.
3. Click Next ▸ I understand risks.
4. Add an exception:
5. Type the file/folder path or URL into the text box and click Add exception.
6. Or, click Browse, select a file/folder, and click OK ▸ Add exception.
7. The specified file, folder, or website will be added to the exceptions list.

[Maximus_D_Fury]

Did not work for me. Any other suggestions...so frustrated. I've been waiting on this game for months...

[michiss12]

hey, avast war auch bei mir das problem, das spiel wurde automatisch in quarantäne verschoben. hab es aus der quarantäne entfernt und jetzt läd es zumindest. teste jetzt ob ich auch spielen kann ohne probleme

[Darkmor]

Thanks that worked for me

[Maximus_D_Fury]

I got the same error...in English. I tried the exception fix posted above that did not fix the error. Theres a disk writing error under the Download Failed tag. Please advise.

[Pop_of_Two]

For avast. Open the quarantine option. Find the norland file. Highlight. Then in the lower right corner you will see 3 dots. Choose restore and add exception.

[Maximus_D_Fury]

So...Restoring from quarantine was the fix!

[IntoTheVoid]

so why does it think it's malware?

[viovi]

Hi guys, same problem? Doesn´t want to install, check avast, make exception, check quarantine, it is clear but still it is not working. any ideas?

[Taiwendo]

Originally posted by IntoTheVoid:

so why does it think it's malware?

Why Avast (AVG) scanners recognize this as a malware?

This is because these antivirus scanners still treat old API procedures individually.
Other antivirus scanners are better at combining API calls and system calls using a “Win64 Executable” file.

This tells us that these virus scanners are simply not good for normal users, which should give something to think about.

Why does Avast recognize the “Norland.exe as a virus, well, that's because the API queries are made here:
“Norland.exe” set a windows hook with filter ”WH_MOUSE_LL”
“Norland.exe“ called ‘OpenServiceW’ to access the ‘mpssvc’ service (”Windows Firewall")
“mpssvc” (Indicator: ‘mpssvc’) in Source: 00000000-00005052-00000C6B-10513701160
“Norland.exe“ called ‘GetKeyState’ with parameters {”nVirtKey": ‘27’}

These are the relevant calls that Avast has to complain about.
These calls are present individually in many games, but because a pair of calls play together that are also made similarly in malware, they are detected incorrectly.

[Dau Bap]

Originally posted by Maximus_D_Fury:

So...Restoring from quarantine was the fix!

How did you fix it?

["Vektor"]

Hi same problem? I checkt AVG, made the exception, checkt the quarantine but still it is not working. please help.

[DataMike]

this works- i exempted the whole folder

[darkdestro21]

I can't open the game even i don't have avast.

[NorlandCM]

Originally posted by darkdestro21:

I can't open the game even i don't have avast.

Hello! If you are still having this problem, try asking for a solution on our Discord: https://discord.com/invite/pCGqcNkKu4

[Jet]

doesnt work...i had uninstalled and tried verifying game integrity too, along with quarantine restore option and exception.

i cant even download the game now. it keeps failing