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I've noticed crew don't move items directly from low priority crates to high priority crates. You can have a full low priority crate with empty high priority crates and they won't move them from one to the other. A resource specific storage zone (not 'any cargo'), even if it's only 1 or 2 squares, solves this. They move items to the storage zone, then to high priority crates.
The issue with the industrialist mission was that the crew were not considering the stargate frames in the crate to take to the shuttle. They were idling while the shuttle was waiting for delivery.
You can set the amount of Items that are to be stored in the chest.
When Creating a ship the amount is set to what was in the chest when the ship got saved.
When you reset this to zero and then to max the crates work as intended.
Which can be quite a chore for larger ships.
The Items you get are also included in the price calculation for the ship.
There is a long standing issue with objects getting stuck outside the hull while still being part of the ship interior contents so they just float indefinitely.
I long ago raised a bug ticket for that. But causing a crash, that’s a new one to me.
If your game is stable and you have those stuck objects, the in game workaround is to go to the Shipyard and extend your hull and floor to the object so your crew can collect it, then edit the ship back the way you want it.
Not ideal but it works.