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I remember this working for me last time I played the game. I play at 3440x1440 and this tool worked to get ride of the vertical bars for me.
https://steamcommunity.com/app/1190460/discussions/0/2995422855903187073/
ehh no. what you mean is, it takes a 3840x2160 native image and crops it down into 3840x1620, which is nothing any rational being would want to do. if you want to save performance, you scale the resolution on both axis, or you scale the second axis into something reasonable like 50% of 2160 which would be 1080p. like many console games do it. but not within the resolution menu. it´s done internally within the renderer, you still output 3840x2160 so it fits the display, but the pixels are double the size on the y axis. if you mean having black bars top and bottom or a stretched image. then stop smoking, the crackajack. 3840x1620p which is 64:27 or better said, a retarded version of 3840x2160 that doesn´t fit into any standardized format if natively output on a 16:9 display will never be supported.
developers adjust UI elements and rendering output to specific resolutions in order to make it a normalized standardized thing to render an accurate image within the ratio limits. going outside the commonly accepted ratios, just invites issues you don´t want to have. just cropping it horizontally doesn´t make it ultrawide either. the ratio of 9 in a 16:9 has to stay as is, ultrawide means EXTENDING the axis of 16. from 16:9 to 21:9 to 32:9. stretching it left and right to give more real estate. etc. but having a 16:9 ratio image like 3840x2160 and cropping it up and down into 3840x1620 is an oddjob only 0,000000001% of people use.
get real. just because it exists doesn´t mean it will be serviced. fact is. you could have up to 200 different ratios and there´s a reason only 16:9, 4:3 and others are commonly supported. enough is enough. 16:9 with enough inches is enough. ultrawide is already a hassle and only recently did developers start respecting it because it actually has real benefits. but 64:27 is something too alien.