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Keno 2022年4月2日 0時41分
Getting internal system error
Dunno what to do, because i've tried turning of dlss, updating drivers, and verifying files. Anyone got ANY advice for me?
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1-15 / 15 のコメントを表示
Keno 2022年4月2日 0時44分 
For more context it usually happens during cut scenes, specifically right before the motorcycle crash, the audio would cut and the scene would keep playing with error on screen.
#1
Keno 2022年4月2日 1時34分 
Build : dsq -1/0 00:01 - Fri Mar 18 2022

Internal system error occured.

An Access Violation (C0000005h) has occurred in thread 'SystemFileDevice:1' at instruction location 00007FF6C21E9906h

Base: 0x00007FF6C08C0000

CallStack : 626288864

0. 0x000513370BFE ntdll.dll, 0x93C30BFE
1. 0x000141929906 ds.exe, 0xC21E9906
2. 0x000141929B61 ds.exe, 0xC21E9B61
3. 0x000141926F0C ds.exe, 0xC21E6F0C
4. 0x000141927321 ds.exe, 0xC21E7321
5. 0x000141A03E4D ds.exe, 0xC22C3E4D
6. 0x000512657034 KERNEL32.DLL, 0x92F17034
7. 0x000513322651 ntdll.dll, 0x93BE2651


RAX = 3 RBX = 0 RCX = c4432300 RDX = 9148f4e8 RSI = 48df1048 RDI = 38c69a80
R8 = 2052 R9 = a R10 = 9148fc20 R11 = 7cdff720 R12 = d33108b9 R13 = 5922a000
R14 = 38c69a60 R15 = 0 RIP = c21e9906 RSP = 7cdff820 RBP = 11900 EFL = 10246



0. 0x7FF6C22D6D9A ds.exe, 0xC22D6D9A
1. 0x7FF6C22D8FE2 ds.exe, 0xC22D8FE2
2. 0x7FF6C22D92E6 ds.exe, 0xC22D92E6
3. 0x7FFA93C08A3C ntdll.dll, 0x93C08A3C
4. 0x7FFA93BE1276 ntdll.dll, 0x93BE1276
5. 0x7FFA93C30BFE ntdll.dll, 0x93C30BFE
6. 0x7FF6C21E9906 ds.exe, 0xC21E9906
7. 0x7FF6C21E9B61 ds.exe, 0xC21E9B61
8. 0x7FF6C21E6F0C ds.exe, 0xC21E6F0C
9. 0x7FF6C21E7321 ds.exe, 0xC21E7321
10. 0x7FF6C22C3E4D ds.exe, 0xC22C3E4D
11. 0x7FFA92F17034 KERNEL32.DLL, 0x92F17034
12. 0x7FFA93BE2651 ntdll.dll, 0x93BE2651
KERNEL32.DLL, 0x92F17034
13. 0x7FFA93BE2651 ntdll.dll, 0x93BE2651
#2
BloodyCorrey 2022年4月2日 2時30分 
Your memory or operating system could be faulty.
Try repairing your operating system or test your memory.
Here is a guide:
https://theitbros.com/ram-memory-check-windows-10/
#3
galumn 2022年4月2日 3時25分 
It's hard to pin down a specific fix for this Access Violation (C0000005h).
This issue exists since Original version and a fix that work for one person might not work for other people.

Maybe you could try some solutions from this thread: https://steamcommunity.com/app/1190460/discussions/0/4436564907314499392/

Like, some people on above thread said disabling Exploit Protection for this game fixed their issue. Another person said updating Visual C++ to latest version works for them. And, another person reported disabling DLSS stopped game crashing for them.

For my PC, I have to set Memory for Streaming to Default or lower.
Even though I have 32GB RAM and 8GB VRAM, any higher settings than Default would cause Access Violation.
#4
mindcrash 2022年4月2日 7時30分 
Turning streaming all the way to low worked for me and my 1080 (until now)
#5
Stalker Zero 2022年4月2日 8時37分 
Getting the same error here... but my game doesn´t even start :(
#6
Fearless 2022年4月3日 5時57分 
After dealing with trouble shooting this issue I finally caved and reinstalled windows.

After reinstalling windows it now works.
#7
WESTG4M3R4L1F3 2022年4月3日 6時21分 
Keno BadAtPlatinumGuy の投稿を引用：
Build : dsq -1/0 00:01 - Fri Mar 18 2022

Internal system error occured.

An Access Violation (C0000005h) has occurred in thread 'SystemFileDevice:1' at instruction location 00007FF6C21E9906h

Base: 0x00007FF6C08C0000

CallStack : 626288864

0. 0x000513370BFE ntdll.dll, 0x93C30BFE
1. 0x000141929906 ds.exe, 0xC21E9906
2. 0x000141929B61 ds.exe, 0xC21E9B61
3. 0x000141926F0C ds.exe, 0xC21E6F0C
4. 0x000141927321 ds.exe, 0xC21E7321
5. 0x000141A03E4D ds.exe, 0xC22C3E4D
6. 0x000512657034 KERNEL32.DLL, 0x92F17034
7. 0x000513322651 ntdll.dll, 0x93BE2651


RAX = 3 RBX = 0 RCX = c4432300 RDX = 9148f4e8 RSI = 48df1048 RDI = 38c69a80
R8 = 2052 R9 = a R10 = 9148fc20 R11 = 7cdff720 R12 = d33108b9 R13 = 5922a000
R14 = 38c69a60 R15 = 0 RIP = c21e9906 RSP = 7cdff820 RBP = 11900 EFL = 10246



0. 0x7FF6C22D6D9A ds.exe, 0xC22D6D9A
1. 0x7FF6C22D8FE2 ds.exe, 0xC22D8FE2
2. 0x7FF6C22D92E6 ds.exe, 0xC22D92E6
3. 0x7FFA93C08A3C ntdll.dll, 0x93C08A3C
4. 0x7FFA93BE1276 ntdll.dll, 0x93BE1276
5. 0x7FFA93C30BFE ntdll.dll, 0x93C30BFE
6. 0x7FF6C21E9906 ds.exe, 0xC21E9906
7. 0x7FF6C21E9B61 ds.exe, 0xC21E9B61
8. 0x7FF6C21E6F0C ds.exe, 0xC21E6F0C
9. 0x7FF6C21E7321 ds.exe, 0xC21E7321
10. 0x7FF6C22C3E4D ds.exe, 0xC22C3E4D
11. 0x7FFA92F17034 KERNEL32.DLL, 0x92F17034
12. 0x7FFA93BE2651 ntdll.dll, 0x93BE2651
KERNEL32.DLL, 0x92F17034
13. 0x7FFA93BE2651 ntdll.dll, 0x93BE2651


this is what happens when you have a non stable overclock or faulty ram
#8
Keno 2022年4月8日 2時29分 
galumn の投稿を引用：
It's hard to pin down a specific fix for this Access Violation (C0000005h).
This issue exists since Original version and a fix that work for one person might not work for other people.

Maybe you could try some solutions from this thread: https://steamcommunity.com/app/1190460/discussions/0/4436564907314499392/

Like, some people on above thread said disabling Exploit Protection for this game fixed their issue. Another person said updating Visual C++ to latest version works for them. And, another person reported disabling DLSS stopped game crashing for them.

For my PC, I have to set Memory for Streaming to Default or lower.
Even though I have 32GB RAM and 8GB VRAM, any higher settings than Default would cause Access Violation.
Sorry but you have any idea on how how to disable exploit protection and if that'll affect the online features in anyway? thanks in advance
#9
Keno 2022年4月8日 2時30分 
I'll be testing this fixes over the next fewdays and let y'all know what comes out of it, thanks for the suggestions and stuff everyone
#10
cswiger 2022年4月8日 2時58分 
WESTG4M3R4L1F3 の投稿を引用：
this is what happens when you have a non stable overclock or faulty ram
Perhaps. C0000005h error means the Visual C runtime crashed with an access error due to a buffer overflow. The most likely causes are a program bug, a bug with the VC runtime, and then hardware issues like bad memory.

Program bugs are the most likely cause by a significant margin. Hardware issues usually result in the system failing to POST or the OS crashing before it completes booting to the desktop. One can run a memory stress test or something like Prime95 to do a sanity check of the hardware, and one can try installing the latest available VC runtime, but considering how many reports of this error are showing up, it is a lot more likely that a patch from the devs will be needed.
#11
Rgasm Diversion 2022年4月8日 7時37分 
sigh... tsk! despite having a good ram an a handsome processor, I still receive annoying errors. Upon checking the file integrity from steam thrice and clearing memory, still these error {game crushes) pops out. I'm currently on Distribution Center with a registry of 11 times of game crushe errors/ This sucks
#12
Julianature 2022年4月8日 8時03分 
I have the same problem with my AMD RX 6700
#13
galumn 2022年4月8日 8時26分 
Keno BadAtPlatinumGuy の投稿を引用：
Sorry but you have any idea on how how to disable exploit protection and if that'll affect the online features in anyway? thanks in advance
Turning Exploit protection off does not affect online features.

It can be access by going to Windows Settings > Windows Security > App & browser control > Exploit protection. Or you could type 'Exploit protection' in Windows start menu, and it should show up in search result.

In Exploit protection window, Select 'Program Settings' then click '+ Add program to customize' and 'choose exact file path'. Then, you navigate to Death Stranding Director's Cut install folder and choose 'ds.exe'. And then, you turn all protections off, and click 'Apply'. (screenshot[i.imgur.com])
#14
AnimatedAnt_505  [開発者] 2022年4月8日 9時09分 
Hi - Please can you help us by reporting this directly to our Support team? They can be reached at support.505games.com
#15
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投稿日: 2022年4月2日 0時41分
投稿数: 15

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