Dragon Age™: The Veilguard

Dragon Age™: The Veilguard

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izzyisbusy99 Oct 31, 2024 @ 9:37pm
Anyone else having trouble loading a save file?
Every time I try to load a save file it pops up a box saying “LOAD ERROR: An error occurred while trying to complete your request.” And takes me back to the menu. The ONLY save I can load is the very first one out of CC. Anyone else have this problem and was able to fix it?
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Showing 1-15 of 29 comments
I have this problem too! A lot of people are complaining about it on EA forums and it might be related to AMD and character customization, you can try loading other saves, but I can't find a work around that seems stable or working for everyone.... One I've tried and worked for me, is to load a previous save that actually worked, then directly load the save i wanted while in game.
Last edited by Viorin of Destruction; Oct 31, 2024 @ 10:22pm
Kurostein Oct 31, 2024 @ 10:41pm 
Originally posted by Viorin of Destruction:
I have this problem too! A lot of people are complaining about it on EA forums and it might be related to AMD and character customization, you can try loading other saves, but I can't find a work around that seems stable or working for everyone.... One I've tried and worked for me, is to load a previous save that actually worked, then directly load the save i wanted while in game.

I am using NVIDIA and I got this error too
apetty77 Oct 31, 2024 @ 11:50pm 
Originally posted by izzyisbusy99:
Every time I try to load a save file it pops up a box saying “LOAD ERROR: An error occurred while trying to complete your request.” And takes me back to the menu. The ONLY save I can load is the very first one out of CC. Anyone else have this problem and was able to fix it?

Yes, definitely. It's pretty constant and getting to the point of being game-breaking. I've seen a few other people reporting this issue elsewhere, so it's apparently fairly common. Wondering when we can expect a hotfix.
apetty77 Oct 31, 2024 @ 11:59pm 
Originally posted by Viorin of Destruction:
I have this problem too! A lot of people are complaining about it on EA forums and it might be related to AMD and character customization, you can try loading other saves, but I can't find a work around that seems stable or working for everyone.... One I've tried and worked for me, is to load a previous save that actually worked, then directly load the save i wanted while in game.

I came across this same solution via Google. It worked for me exactly once and no time since.
RAT SANDWICH Nov 1, 2024 @ 12:22am 
Have been dealing with this same issue. I remembered there was a pop-up or something when first installing/opening the game that said it needed to be installed on a SSD. I just ignored it and installed on my drive with more space.

After updating my driver, validating my files, restarting, trying different saves with no luck I made space on my SSD, moved the game and it loaded up the correct save quickly and with no issue. :MoonlighterIrritated:
I have not had this issue, where did you save the game to? And is your Anti-virus scanning those folders? You may want to exclude it.

C:\Users\(username)\Documents\BioWare\Dragon Age The Veilguard

Is the folder to put into an exclusion
apetty77 Nov 1, 2024 @ 7:25am 
Originally posted by McGeorgeOfTheJungle:
I have not had this issue, where did you save the game to? And is your Anti-virus scanning those folders? You may want to exclude it.

C:\Users\(username)\Documents\BioWare\Dragon Age The Veilguard

Is the folder to put into an exclusion

Nope. This has nothing to do with anti-virus scans.
Getafix Nov 1, 2024 @ 11:01am 
Same here, loading another save doesn't work :(
genacline1 Nov 1, 2024 @ 12:18pm 
Also having this problem. I see the saves exist under the Bioware folder (Bioware -> Dragon Age the Veilguard -> save games -> folder # with saves for character), but my game doesn't recognize an existing character/save set. I tried making a new game and loading, and it didn't recognize any other characters.
Towel Assassin Nov 1, 2024 @ 12:27pm 
I use Nvidia still got this problem. load very old save file also not working.
genacline1 Nov 1, 2024 @ 12:59pm 
Figured it out on mine!

It created 2 different save pathways. The first one is where my original game saves went, right under Bioware. The second is under the "Documents" section. Someone else shared their pathway, and it also was under documents, and looking in there, I see other Bioware games have done the same.

This is where my saves were that weren't loading:
1. "C:\BioWare\Dragon Age The Veilguard\save games\128953833\0-439266\0-439266 Elysande-Home sweet whatever #249.csav"

This is where the saves that loaded correctly upon making a new character were:
2. "C:\Users\genac\Documents\BioWare\Dragon Age The Veilguard\save games\128953833\0-440351\0-440351 Turvi-TESTSAVE #4.csav"

I copied the files from 1. (the folder inside - 128953833) and pasted them into the matching file location in the 2, and now can load both games correctly.

I hope some of you find this works for your issues!
PirateReject Nov 1, 2024 @ 3:16pm 
Originally posted by RAT SANDWICH:
Have been dealing with this same issue. I remembered there was a pop-up or something when first installing/opening the game that said it needed to be installed on a SSD. I just ignored it and installed on my drive with more space.

After updating my driver, validating my files, restarting, trying different saves with no luck I made space on my SSD, moved the game and it loaded up the correct save quickly and with no issue. :MoonlighterIrritated:
I would like to confirm that this also fixed the problem for me! I deleted another game, moved DATV to my C drive from another hard drive, and now everything is loading fine :)
bulma Nov 2, 2024 @ 12:38am 
It's happened to me twice. I managed to save my save this way.
1) Create a new character and save as soon as possible.
2) Shut down the game and have it check the integrity of the files.
3) Turn on the game and load the new character file.
4) Switch to the original character and load the second to last save.
5) Done.
Let me know if this worked for you too.
Originally posted by bulma:
It's happened to me twice. I managed to save my save this way.
1) Create a new character and save as soon as possible.
2) Shut down the game and have it check the integrity of the files.
3) Turn on the game and load the new character file.
4) Switch to the original character and load the second to last save.
5) Done.
Let me know if this worked for you too.

I was suffered by that error and about to buy a new ssd but you ENDED IT
thanks a L O T!!!!:winter2019happybulb::winter2019happybulb:
Quacksalber Nov 2, 2024 @ 6:55am 
I have this as of today too. Also can't post about it on the EA forum for some reason ...

Yesterday all the autosaves loaded my character as a bald default character, but loading my manual saves fixed it. Today the latest save I could load was an autosave checkpoint from the lighthouse. The game is acting like its own cc causes it to think you are using incompatible mods or something.

These actual issues people have end up going under because of all the idiot trolls who saw a YT video feel the need to spam the forum with their "opinions".
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Date Posted: Oct 31, 2024 @ 9:37pm
Posts: 29