Crashing On Start-Up

[Damphyre]

Game is Crashing just after the Slitherine screen

[Nacho]

Same thing here

[Sam]

Hi, is this crash occurring when your loading into the game itself or after you hit play on the slitherine launcher?

It may be a redistributable that Steam installs on first run of the game might require a restart, so that might be the case here

If the issue persists you can contact our support team - [e-mail]

[Damphyre]

Originally posted by Sam:

Hi, is this crash occurring when your loading into the game itself or after you hit play on the slitherine launcher?

It may be a redistributable that Steam installs on first run of the game might require a restart, so that might be the case here

If the issue persists you can contact our support team - [e-mail]

It's crashing when loading into the game. So hit play in launcher, get the slitherine screen come up then it moves to load something after that and theres just nothing and crashes.

[Sam]

And a system restart hasn't fixed it for you?

If possible could you email our support team? They will be able to help you further.

Also if possible could you send them any logs you have?.........

From the game launcher, on the top left of the launcher there is a settings COG wheel, if you click that and open the logs folder, sending over the file(s) in there, as well as any in the FATAL folder in the same location, will be very helpful!

[Lone Wanderer]

I'm having the same problem. I've reset the game, checked file integrity, reinstalled and tried different launch options including changing settings to default. I'm not sure if it's because I set my resolution to 5140 x 1440p before restarting the game. The first time I ran the game, it ran fine. Now it won't work no matter what I've tried.

[Damphyre]

Originally posted by Lone Wanderer:

I'm having the same problem. I've reset the game, checked file integrity, reinstalled and tried different launch options including changing settings to default. I'm not sure if it's because I set my resolution to 5140 x 1440p before restarting the game. The first time I ran the game, it ran fine. Now it won't work no matter what I've tried.

This is interesting I'm also running 5140x1440. Noticed the other thread with widescreens having issues too.

[Damphyre]

Originally posted by Sam:

And a system restart hasn't fixed it for you?

If possible could you email our support team? They will be able to help you further.

Also if possible could you send them any logs you have?.........

From the game launcher, on the top left of the launcher there is a settings COG wheel, if you click that and open the logs folder, sending over the file(s) in there, as well as any in the FATAL folder in the same location, will be very helpful!

I'll email right away

[Sam]

I know it's far from ideal, but as work around in the short term, does the game run ok at a lower resolution for you? I run the game on 2560x1440 for example

[Damphyre]

Originally posted by Sam:

I know it's far from ideal, but as work around in the short term, does the game run ok at a lower resolution for you? I run the game on 2560x1440 for example

Can confirm this works. But lets face it on a ultra wide it looks like arse... this is interesting btw as the demo was fine on my monitor

[Lone Wanderer]

The problem is getting into the game to be able to change the resolution back.
It won't work even if I try to force it to using the Steam launch options to set the resolution to 1080p.
Is there a config file where we can edit it directly?

[Lone Wanderer]

Okay, I fixed it now. I went into the save files and deleted everything there. It kept pulling the higher resolution from the save file.

[Damphyre]

Originally posted by Lone Wanderer:

The problem is getting into the game to be able to change the resolution back.
It won't work even if I try to force it to using the Steam launch options to set the resolution to 1080p.
Is there a config file where we can edit it directly?

yeah follow this path
C:\Users\Username\Documents\My Games\Terminator Dark Fate\profiles\9f28bb56f8edba169d19a5fd4a23d872

Open the folder named
gameoptions

and look for

<render.mode.width>2560</render.mode.width>
<render.mode.height>1440</render.mode.height>

change the numbers accordingly (seems ultrawides are all having issue so stick to standard resolutions, 2560x1440, 1920x1080 etc)

[BEELZEBOZO]

Also Crashing on start up :/
Refunded.........

[Momo]

I was crashing as well.

I solved it discovering that Windows Defender were blocking the .exe when it was trying to modify the "documents" folder (I think in order to create a save folder or something similar).

I just allowed it and now it works.

[Lone Wanderer]

Originally posted by Damphyre:

Originally posted by Lone Wanderer:

The problem is getting into the game to be able to change the resolution back.
It won't work even if I try to force it to using the Steam launch options to set the resolution to 1080p.
Is there a config file where we can edit it directly?

yeah follow this path
C:\Users\Username\Documents\My Games\Terminator Dark Fate\profiles\9f28bb56f8edba169d19a5fd4a23d872

Open the folder named
gameoptions

and look for

<render.mode.width>2560</render.mode.width>
<render.mode.height>1440</render.mode.height>

change the numbers accordingly (seems ultrawides are all having issue so stick to standard resolutions, 2560x1440, 1920x1080 etc)

Nice one. I must have deleted that and it generated the file again on start up.