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1) It's been a while since I played that tutorial so I can't remember how it goes, but does it restrict where it wants you to aim, perhaps? Maybe move the aim until it's green?
2) Remapping is possible. I would check your mapping in Settings first of all, in case anything is different, and if you're definitely hitting the right buttons then you could try temporarily remapping to different buttons to see if that fixes it.
Are you just shooting anywhere or at like crates etc that start glowing green once you hover over them? If I remember it asks you to shoot a specific location to distract that one enemy.
It does ask you to shoot at a specific crate, yes, but yeah once I do aim and everything, nothing comes up. Clicking any and all buttons does not help. I have used the web shooter at enemies before, as I find it fun to stick them all onto walls. But yeah game isn't working for me i guess
I've feel like tried all combos of keys tbh. And Like I was saying earlier, I have used the web shooter before, so I know it worked before.
I haven't tried remapping, so I'll try that I gues... but honestly nah I've just given up on the game now. The story is also meh so I don't think it was worth it in the first place
Really weird, and stupid question but do you have ammo in the web shooter?
Can shoot if your ammo is out, and that can happen even at a tutorial spot.
THe only other thing I can think off....which would be really far fetched, In some games I had a aiming issue when I ran the game is a bigger resolution, that caused objectives to somehow shift and had to aim a few meters away to hit something directly.
after you hit the box with your web shooter you should be able to return to fullscreen, if something similar happens try the same thing.
goodluck