Bellwright

Bellwright

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JackLokenson Apr 26, 2024 @ 6:34am
DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.
Help i cant start the game, what should i do?
My system
i9 11900K
RTX 3090
RAM 32GB
win 10
Diretx 12
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Showing 1-15 of 18 comments
JackLokenson Apr 26, 2024 @ 6:36am 
running with -dx 12 or -d3d12 not helpt
pogosan  [developer] Apr 26, 2024 @ 6:48am 
Hi, could you confirm that you're on the latest windows and Nvidia drivers version?
JackLokenson Apr 26, 2024 @ 6:52am 
Originally posted by pogosan:
Hi, could you confirm that you're on the latest windows and Nvidia drivers version?

I'm not stupid enough not to check this first.
pogosan  [developer] Apr 26, 2024 @ 7:04am 
Just doublechecking, as it was a common issue with this error

Please run dxdiag and send the log to https://www.playbellwright.com/support
Arc Apr 26, 2024 @ 7:15am 
Originally posted by JackLokenson:
I'm not stupid enough not to check this first.
It's not about stupidity but knowledge of utter f*ckupery of MS and Nvidia Update procedures.

Originally posted by JackLokenson:
RTX 3090
win 10
Post the exact GPU driver version and Windows OS build number.

Originally posted by pogosan:
Hi, could you confirm that you're on the latest windows and Nvidia drivers version?
Note that this question is basically irrelevant (see above).

Besides i'm still waiting on the answer to how exactly is Windows 7 and 8 supported when this game runs on DX12 AgilitySDK.
Last edited by Arc; Apr 26, 2024 @ 7:19am
Wasted Apr 26, 2024 @ 7:44am 
Maybe the game tries to run on you iGPU?
pogosan  [developer] Apr 26, 2024 @ 7:46am 
Originally posted by Arc:
Besides i'm still waiting on the answer to how exactly is Windows 7 and 8 supported when this game runs on DX12 AgilitySDK.

Thanks, we had it set back at next fest a year ago and missed it before release. Fixed
Last edited by pogosan; Apr 26, 2024 @ 7:47am
Arc Apr 26, 2024 @ 8:35am 
Originally posted by pogosan:

Thanks, we had it set back at next fest a year ago and missed it before release. Fixed
So that confirms it, which means your Windows 10 requirement is also inaccurate as not every Win10 build supports AgilitySDK.
JackLokenson Apr 26, 2024 @ 8:47am 
Originally posted by Arc:
Originally posted by JackLokenson:
I'm not stupid enough not to check this first.
It's not about stupidity but knowledge of utter f*ckupery of MS and Nvidia Update procedures.

Originally posted by JackLokenson:
RTX 3090
win 10
Post the exact GPU driver version and Windows OS build number.

Originally posted by pogosan:
Hi, could you confirm that you're on the latest windows and Nvidia drivers version?
Note that this question is basically irrelevant (see above).

Besides i'm still waiting on the answer to how exactly is Windows 7 and 8 supported when this game runs on DX12 AgilitySDK.

nviidia driver ver. 552.22
OS 22H2
JackLokenson Apr 26, 2024 @ 8:50am 
Originally posted by JackLokenson:
Originally posted by Arc:
It's not about stupidity but knowledge of utter f*ckupery of MS and Nvidia Update procedures.


Post the exact GPU driver version and Windows OS build number.


Note that this question is basically irrelevant (see above).

Besides i'm still waiting on the answer to how exactly is Windows 7 and 8 supported when this game runs on DX12 AgilitySDK.

nviidia driver ver. 552.22
OS 22H2

before the update 1903
ver. 18362.535
Arc Apr 26, 2024 @ 8:56am 
Originally posted by JackLokenson:
Originally posted by JackLokenson:

nviidia driver ver. 552.22
OS 22H2

before the update 1903
ver. 18362.535
Did you have v1903 and you "updated" to 22H2 ?

v1903 is not supported so if anything went wrong with it, it might still throw out the error (besides it is not possible to update deprecated Windows build through normal means, that is Windows Update service).
JackLokenson Apr 26, 2024 @ 8:58am 
Originally posted by Arc:
Originally posted by JackLokenson:

before the update 1903
ver. 18362.535
Did you have v1903 and you "updated" to 22H2 ?

v1903 is not supported so if anything went wrong with it, it might still throw out the error (besides it is not possible to update deprecated Windows build through normal means, that is Windows Update service).

now i have 22h2
JackLokenson Apr 26, 2024 @ 8:59am 
now I will demolish the assembly and install the old one, let's see what happens
Arc Apr 26, 2024 @ 9:06am 
You can also let the game crash and share your log file via some file sharing website (such as Google Drive).
You can find the log in:
%LOCALAPPDATA%\Bellwright\Saved\Logs
JackLokenson Apr 26, 2024 @ 11:54pm 
Originally posted by pogosan:
Originally posted by Arc:
Besides i'm still waiting on the answer to how exactly is Windows 7 and 8 supported when this game runs on DX12 AgilitySDK.

Thanks, we had it set back at next fest a year ago and missed it before release. Fixed


I spent 2 mind-blowing days reinstalling Windows due to crooked-ass developers. ♥♥♥♥♥♥♥ did not find out that not all 22H2 systems are suitable. Total of all revisions came 19045.4170. In total, I will spend another 2 days restoring all the files just because they were ♥♥♥♥♥♥ up when they fell to the floor in the hospital.
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Date Posted: Apr 26, 2024 @ 6:34am
Posts: 18