VALORANT seems to block this extension

[JonJaded]

There seems to be either an incompatability or an outright block if you have this installed, do you think you can look into a fix for this?

Worked fine when I was messing around with it 3 days go.

[Scrogs]

What are you seeing that leads you to think that? Need more information please

Paul Scroggins
Associate Technical Support Analyst

[MagnumPCI]

Also, any 'issues' with a competitive shooter like Valorant almost certainly can be traced to embedded anti-cheat software in the game.

Sean Drohan
Stardock Product Lifecycle Manager

[JonJaded]

I came to the conclusion after checking event logs. And yes, I assume its something vanguard (riot kernal level anti cheat) didn't like about the program, specifically "start10_64.dll"

I just uninstalled Start11 as well as Vanguard + VALORANT though, and it seems to be fine now. So I'm not sure if it was some incompatibility or them blocking some element of the dll. Really annoying because VALORANT just spit out a "Critical error" message and no hint as to what the issue was.

I've joined the discord and if I run into the same problem I'll post updates there. Thx.


Here's a copy of the log VALORANT spit out though.

Originally posted by author:

Faulting application name: VALORANT-Win64-Shipping.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: Start10_64.dll_unloaded, version: 1.4.7.2, time stamp: 0x64b6aa43
Exception code: 0xc0000005
Fault offset: 0x00000000001ed160
Faulting process id: 0x0x3CD8
Faulting application start time: 0x0x1D9CFF7DDC7347C
Faulting application path: C:\Games\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping.exe
Faulting module path: Start10_64.dll
Report Id: 4cd5f59c-510b-4342-8582-f7feb6cf9d8c
Faulting package full name:
Faulting package-relative application ID:

[MagnumPCI]

Originally posted by JonJaded:

I came to the conclusion after checking event logs. And yes, I assume its something vanguard (riot kernal level anti cheat) didn't like about the program, specifically "start10_64.dll"

I just uninstalled Start11 as well as Vanguard + VALORANT though, and it seems to be fine now. So I'm not sure if it was some incompatibility or them blocking some element of the dll. Really annoying because VALORANT just spit out a "Critical error" message and no hint as to what the issue was.

I've joined the discord and if I run into the same problem I'll post updates there. Thx.


Here's a copy of the log VALORANT spit out though.

Originally posted by author:

Faulting application name: VALORANT-Win64-Shipping.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: Start10_64.dll_unloaded, version: 1.4.7.2, time stamp: 0x64b6aa43
Exception code: 0xc0000005
Fault offset: 0x00000000001ed160
Faulting process id: 0x0x3CD8
Faulting application start time: 0x0x1D9CFF7DDC7347C
Faulting application path: C:\Games\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping.exe
Faulting module path: Start10_64.dll
Report Id: 4cd5f59c-510b-4342-8582-f7feb6cf9d8c
Faulting package full name:
Faulting package-relative application ID:

While not ideal, you could try shutting down the Start11 service:

https://cdn.stardock.us/support/uploads/mmc_2023-08-18_17-57-33.png

Then 'Restart' Windows Explorer:
https://cdn.stardock.us/support/uploads/Taskmgr_2023-08-18_17-58-16.png

And trying again. If that does not work, I have another idea but give that a shot 1st.

If it does work, I'll write you a batch file to do it all with one double-click.

Lemme know.

Sean Drohan
Stardock Product Lifecycle Manager

[JonJaded]

Originally posted by sean.drohan:

Originally posted by JonJaded:

I came to the conclusion after checking event logs. And yes, I assume its something vanguard (riot kernal level anti cheat) didn't like about the program, specifically "start10_64.dll"

I just uninstalled Start11 as well as Vanguard + VALORANT though, and it seems to be fine now. So I'm not sure if it was some incompatibility or them blocking some element of the dll. Really annoying because VALORANT just spit out a "Critical error" message and no hint as to what the issue was.

I've joined the discord and if I run into the same problem I'll post updates there. Thx.


Here's a copy of the log VALORANT spit out though.

While not ideal, you could try shutting down the Start11 service:

https://cdn.stardock.us/support/uploads/mmc_2023-08-18_17-57-33.png

Then 'Restart' Windows Explorer:
https://cdn.stardock.us/support/uploads/Taskmgr_2023-08-18_17-58-16.png

And trying again. If that does not work, I have another idea but give that a shot 1st.

If it does work, I'll write you a batch file to do it all with one double-click.

Lemme know.

Sean Drohan
Stardock Product Lifecycle Manager

Thanks for this. At the moment it's "fixed" but knowing how VALORANT updates, it could just break at any moment. I'll mark your post as the answer Incase in the future someone has the same issue and is looking into it. Thanks!

[MagnumPCI]

Pleased to hear it.

Sean Drohan
Stardock Product Lifecycle Manager