My computer turns off when I start a new game lol

[puma pants]

Got the game 1 hour ago. When I select a difficulty and the intro-warning bit is done my computer straight up turns off. I dont even know if this is technically a crash. Ive been pc gaming for a very long time and I havent run into this before. Is this technically the same as a crash? Given it abruptly turns off my PC im not really fond of reproducing it, but its happened twice now. I dont want to return this game, but if I cant play it i kinda need to, so im hoping this is an easy fix.

[Grandgentleman]

Same thing happened to me a bit. I had to turn off hardware acceleration GPU scheduling. After that I think it crashed once, shutting off my computer, but now it works perfectly fine. So I guess it was just a first time startup issue.

[puma pants]

Originally posted by Grandgentleman:

Same thing happened to me a bit. I had to turn off hardware acceleration GPU scheduling. After that I think it crashed once, shutting off my computer, but now it works perfectly fine. So I guess it was just a first time startup issue.

Thanks, yeah figures it was just some weird graphics interaction and resolved by just setting it to medium

[ChubbiChibbai]

So i had this happen to my PC but with another game.
The machine was custom parts but i had the store build it for me.
Ran fine for several years then one game (Final Fantasy 16) made it shut down almost always.
Took it to the shop they ran tests. I ran tests at home. They even ran the same game with no crash. I thought maybe my wall power had issues.

Long story short it turns out a drive i had installed was causing the issues. I had daisy chained it and for whatever reason that one game pushed its power over the edge and caused a shut down that didn't show up under litterally days of stress tests.

Was the game at fault? Not at all.
The game simply triggered an existing flaw in my build.

Why couldn't the store recreate the crash? Turns out they only used a 1440p monitor while mine at home was 4k.

TLDR. The game is simply exposing an existing issue with your PC regardless of how stable it has been in the past. There is something wrong with your system that you should get checked out.

The fix is figure out what the issue is. It took me a while to eliminate the problem. Lots of guides online. Good luck.

[Just Purkey Games]

Glad everyone is getting this stuff figured out.

It is frustrating and I've had it myself. On one of my computers i had to install a whole second PSU to work on the game. It was a custom built computer (CyberpowerPC, can't say I'd recommend them again) and Unreal would just happen to push it over the amount of power the thing could handle and it would just shut off entirely.

I tried sooooo many things before I finally figured out that is what it was. Hasn't shut off since.

Was it Unreal's fault? Not really. It does use a bunch of power, but the system also should have been built in a way where that was not possible. Don't skimp on your PSU! Haha. Lesson learned. It was supossed to be fine, but clearly it wasn't.