Game Crashes on Launch

[grantmeawishplz]

This just happened Dec 12th 2024, after latest patch. I have never crashed prior.

What I've tried:
- Reinstalling the game
- Verifying game files
- Updating Windows
- Updating Nvidia driver
- Shutdown/Restart Machine
- Changing Launch options
- -dx11, -dx12
- I checked Program Files (x86) > Steam > Logs
- I don't see any logs recorded under SparkingZero
- This title is allowed on my firewall settings

I do know it's a hardware issue of some kind -- this game runs fine on my Steamdeck and clearly for many others.

I have a
- RTX4070
- 13th gen i9
- 64GB RAM

I am not sure what the problem is so looking to ask the community for advice here. Thank you!

[grantmeawishplz]

To clarify, I was playing yesterday, Dec 11th, 2024 right up until the patch window (00:00).

I also combed through the logs, but didn't really notice an error or warning there.

[grantmeawishplz]

Other games work fine as well. I've tried about 4 different ones.

[Rob]

I have the same issue.

[grantmeawishplz]

Update*

I posted on Dragon Ball Official Site Support Center.

[Rob]

So did I. I'm waiting for an answer from the support center.

[Rob]

I find a solution, at least it worked for me: uninstall Dragon Ball Sparking Zero, delete all the folders related to it, reinstall the game, lunch it. Let me know.

[Gamer Gulp]

has any one fixed this issue yet cause i have been trying everything to fix this

[grantmeawishplz]

Oh completely deleting Dragon Ball Sparking Zero from
SteamLibrary\steamapps\common\
worked for me as well. my game launches and my save loaded from the cloud.

To be clear I deleted the entire folder of Dragon ball Sparking Zero from that file path. I still recommend backing up your save file (MainGameSaveData).

[grantmeawishplz]

I guess simply uninstalling doesn't work...so try removing all contents related as Rob mentioned. Thank you!

[Rob]

Don't mention it ;)