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DRAGON BALL: Sparking! ZERO

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SPACE CAPITAN Oct 8, 2024 @ 12:26am
Bought the Ultimate edition from Bandai, can't access it.
I am in the U.S., I have confirmed the ultimate edition, I put in the codes from Bandai an hour before early access. Still can't access it. Tried all of the fixes, restarting Steam, clearing download cache, signing in and out, restarting computer, going offline and then online in steam. turning computer off for 2 minutes then turning back on, it doesn't show up in the steam app, trying to download from the Ultimate edition DLC page tells me its not available. I even tried reinstalling Steam.
It shows I have it in my library and the steam desktop site, but it isn't in the app and I can't download. I have the 5 DLC that comes with the ultimate edition and steam support shows me activating the codes for the ultimate edition. Still not there. Steam download server and country are set to the US.
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Showing 1-12 of 12 comments
Sushi™ Oct 8, 2024 @ 12:30am 
Hey! this worked for me! https://steamcommunity.com/app/1790600/discussions/0/4846527127886941165/
#1
mimizukari Oct 8, 2024 @ 12:38am 
or just run steam://run/1790600 it should enable the install button if you have the correct version.
#2
SPACE CAPITAN Oct 8, 2024 @ 12:42am 
Originally posted by Sushi™:
Hey! this worked for me! https://steamcommunity.com/app/1790600/discussions/0/4846527127886941165/
Just tried it, didn't work. Thank you for trying though!

Originally posted by mimizukari:
or just run steam://run/1790600 it should enable the install button if you have the correct version.
No Dice, says its not released yet. I know I have the correct version, so the only thing I can think of at this point is that Steam thinks I'm European or something and will unlock it later tomorrow.
#3
Azzaalas Oct 8, 2024 @ 12:42am 
What I did was have remote download from the mobile app, which worked.
#4
franfdezmaneiro14 Oct 8, 2024 @ 12:43am 
Originally posted by mimizukari:
or just run steam://run/1790600 it should enable the install button if you have the correct version.

not working for me mate
#5
SPACE CAPITAN Oct 8, 2024 @ 12:45am 
Originally posted by Azzaalas:
What I did was have remote download from the mobile app, which worked.
The game doesn't even show in my steam library on the Mobile App
#6
mimizukari Oct 8, 2024 @ 12:46am 
Originally posted by SPACE CAPITAN:
Originally posted by Azzaalas:
What I did was have remote download from the mobile app, which worked.
The game doesn't even show in my steam library on the Mobile App
u on the right account? this game can't be family shared until the 10th.
#7
SPACE CAPITAN Oct 8, 2024 @ 12:51am 
Originally posted by mimizukari:
Originally posted by SPACE CAPITAN:
The game doesn't even show in my steam library on the Mobile App
u on the right account? this game can't be family shared until the 10th.
I'm on the correct account but I am family shared, however both accounts own the Ultimate Edition. The second account can play just fine, just not mine. I'd leave the family to see if maybe steam is getting confused, but I would be locked out from rejoining the family share for over a year. I appreciate the idea!
Last edited by SPACE CAPITAN; Oct 8, 2024 @ 12:52am
#8
mimizukari Oct 8, 2024 @ 12:52am 
Originally posted by SPACE CAPITAN:
Originally posted by mimizukari:
u on the right account? this game can't be family shared until the 10th.
I'm on the correct account but I am family shared, however both accounts own the Ultimate Edition. The second account can play just fine, just not mine. I'd leave the family to see if maybe steam is getting confused, but I would be locked out from rejoining the family share for over a year.
in that case just wait the 3 days, games with early access can't be family shared until the day they release officially, so if you bought it on two accs and it's in family library ur steam could be trying to use wrong copy which u can change when game is officially out.

that's a possibility anyways.
Last edited by mimizukari; Oct 8, 2024 @ 12:53am
#9
emanisraw Oct 8, 2024 @ 1:23am 
nothing is working for me. ive done everything even remote downloads clear cache all that.
#10
The Voted Oct 8, 2024 @ 1:28am 
Originally posted by emanisraw:
nothing is working for me. ive done everything even remote downloads clear cache all that.
lvl 2 account im just going to assume u are lying.
#11
emanisraw Oct 8, 2024 @ 1:31am 
alr bro.

Originally posted by Outlaw Bebop:
Originally posted by emanisraw:
nothing is working for me. ive done everything even remote downloads clear cache all that.
lvl 2 account im just going to assume u are lying.
#12
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Date Posted: Oct 8, 2024 @ 12:26am
Posts: 12

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