Freezing during export/save

[Theleran]

Used for 50+ hours, with no issues, then recently, any project with a remaining time above 10 minutes freezes up between 3%~7%. The elapsed time continues, but the progress bar, and remaining time freeze. Unable to cancel a job either when this happens have to end task. Anyone else run into this and/or have a fix?

[Blor]

I have problem to with this program trying to export it when done with my editing and program crash around 70 to 80% super enoying. I have to try shrink my video and see if it help but i removed 20min and it still crash when went from 5.9gb to 4.9gb. So i try again. But the steam version program need a update asap.

I have try make a new and it still freezing at 96% thats enoying and its only a 4gb file it try exporting. Been messed up for the 3 days i have try make it.

[Movavi]

Blor eredeti hozzászólása:

I have problem to with this program trying to export it when done with my editing and program crash around 70 to 80% super enoying. I have to try shrink my video and see if it help but i removed 20min and it still crash when went from 5.9gb to 4.9gb. So i try again. But the steam version program need a update asap.

I have try make a new and it still freezing at 96% thats enoying and its only a 4gb file it try exporting. Been messed up for the 3 days i have try make it.

Hello! We are really sorry that you are experiencing this. Please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe the issue in detail. We will be glad to assist you.

[Doğaçlamacı]

I have a same problem. My render stuck on %51. I tried again 3-4 times nothing happened. I used this program 290 hours, never seen this problem before. How may i fixed that?

[Movavi]

Doğaçlamacı eredeti hozzászólása:

I have a same problem. My render stuck on %51. I tried again 3-4 times nothing happened. I used this program 290 hours, never seen this problem before. How may i fixed that?

Hello!

We are really sorry that you are experiencing this. Please try the following solutions which should help you:

- Please install the latest driver for your GPU.
- Try to select "MPEG-4" video codec in the advanced export settings.
- If you export your project at 60 fps, try lowering frame rate from 60 fps to 30 fps, as your computer may not be powerful enough to export video at 60 fps.

If the problem persist after all the steps taken, please contact our support team (go to the official Movavi website, click "Support Center", then "Submit a request") and describe the problem in detail. We will be happy to assist you!

Best regards,
Movavi team.

[QueenTatooine]

I am having this exact same issue. I'm a new user, so I'm not doing anything really fancy with the program. Simply taking play through videos and doing minor edits to make them you tube appropriate. Videos are around an hour long. Some work fine, others hang up. I have verified the drive has sufficient space. I have restarted the computer to ensure there isn't a memory problem. but the Elapsed time will progress, while remaining time and percent saved do not change.

Format MP4
Quality "Good"
Resolution: 1920:1080
Duration 50:47
File size: 1.35 -5.05

New user so I don't know how to change any of the other settings and I leave them as is.

[Movavi]

QueenTatooine eredeti hozzászólása:

I am having this exact same issue. I'm a new user, so I'm not doing anything really fancy with the program. Simply taking play through videos and doing minor edits to make them you tube appropriate. Videos are around an hour long. Some work fine, others hang up. I have verified the drive has sufficient space. I have restarted the computer to ensure there isn't a memory problem. but the Elapsed time will progress, while remaining time and percent saved do not change.

Format MP4
Quality "Good"
Resolution: 1920:1080
Duration 50:47
File size: 1.35 -5.05

New user so I don't know how to change any of the other settings and I leave them as is.

Hello! We are really sorry that you experienced this. Please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe the issue in detail. We will be glad to assist you.