Tekken 8 GTX10xx DXGI Error FIX

[paokkerkir]

To fix DXGI_DEVICE_REMOVED crashes with GTX 10xx try steam launch option:

"-sm5"

This will make the game fallback to shader model 5 which loses some performance but is more stable. Shader model 6 utilizes multithreading and that might be the reason that disabling HT makes the dxgi error less frequent.

Issue is documented here in the BANDAI NAMCO NA site:
https://support.bandainamcoent.com/hc/en-us/articles/22473247700891-Tekken-8-Fatal-Error-Steam

I contacted EU support of BANDAI NAMCO and notified them of this workaround in an attempt to make them aware of the root of the problem, and I got a non-standard reply that the info is escalated. I advise everyone that has a GTX10xx series to do the same.

Still, a proper patch/fix is needed ASAP.

[Soniro]

Soo this fix work for you?

[HuntTheWind]

This is the first fix that seems to work consistently.

[Soniro]

crash for me on RX 5700 XT

[Soniro]

LowLevelFatalError [File:D:\p4\eagle\v100_xx-build_pkg_win\ue\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1168]
hr failed
at D:\p4\eagle\v100_xx-build_pkg_win\ue\Engine\Source\Runtime\D3D12RHI\Private\D3D12Resources.cpp:391
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

[paokkerkir]

Yes it is working for me. Seems to be working for Nvidia cards only. The game has a problem with the shader compilation and crashes certain configurations. Let's hope this is addressed as soon as possible - create a ticket with Bandai pls.

[tiptoethroughthetulips]

This was the only fix that worked for me. Thanks, mate. I noticed the part when it was supposed to crash in Yakushima (a microsecond stutter with audio) still appeared but the game did not crash. I'm on a 1070.

[paokkerkir]

Up for visibility as many people seem to come to the main bug topic without being aware of this.

This fix does not work for AMD GPU's. It is only a temp fix for nVidia GTX 10xx cards.

[Rudi]

am gonna try this, hopefully it'll work and i won't crash during ranked

[GAT0 GATL1NG]

Originally posted by paokkerkir:

To fix DXGI_DEVICE_REMOVED crashes with GTX 10xx try steam launch option:

"-sm5"

This will make the game fallback to shader model 5 which loses some performance but is more stable. Shader model 6 utilizes multithreading and that might be the reason that disabling HT makes the dxgi error less frequent.

Issue is documented here in the BANDAI NAMCO NA site:
https://support.bandainamcoent.com/hc/en-us/articles/22473247700891-Tekken-8-Fatal-Error-Steam

I contacted EU support of BANDAI NAMCO and notified them of this workaround in an attempt to make them aware of the root of the problem, and I got a non-standard reply that the info is escalated. I advise everyone that has a GTX10xx series to do the same.

Still, a proper patch/fix is needed ASAP.

I have been using this fix for almost two weeks and have had zero crashes. I have a 1080ti GPU. I think the developers should be notified of this thread so they can get a better idea of what's causing the problem and implement an official fix. This fix works but as OP said it does make performance a little worse.

[Kycb]

seems like it works on my 1080, much thx man!
its around 5 hours of playing and no crashes
there is no fix, but many sh*tty copy paste info on internet about this dxgi error
you must publish your method somewhere, many people suffering from this error, on 30**x videocards too, it may work
thx again.
btw for me this error happens only in tekken 8

[nav]

I've brought it up to the support team numerous times, the fact there's no dedicated anti-cheat and they had to resort to an offline world tour, while shoving MTX and chopping up characters that were around in Tekken 6 which has over 40characters on launch should tell you everything you need to know about how little Bandai cares about their customers. Especially, considering months later this issue is still happening but Indie teams like Arrowhead can fix their games problems with in a week and their game is substantially more ambitious than this mobile game garbage we got fed.

[nav]

There's a fix somewhere to add several lines of code to the engine.ini and that fixed the game for me. I may no longer need sm5 on my 1080ti