'UE-Polaris' crash :(

[jaw knee]

I've tried adding -sm5 to launch options, running both tekken exes as administrator (as well as disabling fullscreen optimizations, and playing in windows 8 compatibility mode), deleting all mods, using potato stage mods, verifying integrity of game files, disabling external overlays, turning down GFX settings, the whole nine yards. I still keep getting this UE-Polaris crap mid match, sometimes after a couple minutes of playing but sometimes after over an hour of playing. I literally had to change my in-game name to "MY GAME CRASHES" just so people know I'm not plugging. Any ideas?

[Zagryzaec]

Did you try to undervolt your video card? Also renew your video card driver and deleting your profile folder (it unfortunately will delete all arcade progress and all your clothes/sets). Your rank stays though.

[jaw knee]

Originally posted by Zagryzaec:

Did you try to undervolt your video card? Also renew your video card driver and deleting your profile folder (it unfortunately will delete all arcade progress and all your clothes/sets). Your rank stays though.

I started undervolting my GPU recently due to my PC hard-resetting (no BSOD) under heavy load. I also double down by using DLSS performance and high settings in Tekken 8 (3060ti) so the game shouldn’t be overwhelming my components. I did read somewhere that UE Polaris crashes can point towards a deeper underlying hardware issue because Tekken 8 in particular is very sensitive/intolerant of faulty hardware.

[Backburner]

try disabling msi afterburner and reset your graphics shaders in amd adrenaline

[Banchan]

The solution in my case was underclocking the GPU (factory OC model) and reverting RAM to base frequency.

[jaw knee]

bump

[C1REX]

Originally posted by jaw knee:

bump

- Try reinstalling GPU drivers with DDU app while in safe mode in Windows. (Check YT if not sure how)
- make sure to turn off all background apps. Including msi afterburner, discord, chrome, antivirus, nvidia app etc.
- reinstall the game
- turn off xmp/expo in bios

If nothing works consider reinstalling Windows. It can get corrupted and less stable. Tons of people with RTX 30 cards are able to run the game stable so the problem should be solvable.

[jaw knee]

Small update for those still dealing with this issue.

After nearly uninstalling the game in frustration, I stumbled upon a video from some dude with the thickest Hindi accent imaginable. He suggested four different methods to fix the UE POLARIS crash, three of which I had already tried with no success.

So I went back to square one, meaning removing Windows 8 compatibility mode, removing -sm5 from the launch options. I still made both exes run as administrator because why not.

There was one method that I hadn’t tried yet, which was going into Windows Security > Firewall and network protection > allow an app through firewall > change settings > allow another app > add BOTH Tekken .exes (Polaris-Win64-Shipping.exe AND TEKKEN8.exe) > check the box for both PRIVATE and PUBLIC. Then apply.

I can’t say I’m completely crash-free after this, but I was able to play uninterrupted for hours after doing the firewall stuff. It also had the knock-on effect of less stuttering (for example the character selection screen became much less unbearable because it used to microfreeze every time a character model was loaded in.)

I’ll come back here and post if I experience another UE Polaris crash, but I’m hopeful that this was the fix I needed all along. Let me know if this did the trick for you.

[Cheez3™]

Originally posted by jaw knee:

Small update for those still dealing with this issue.

After nearly uninstalling the game in frustration, I stumbled upon a video from some dude with the thickest Hindi accent imaginable. He suggested four different methods to fix the UE POLARIS crash, three of which I had already tried with no success.

So I went back to square one, meaning removing Windows 8 compatibility mode, removing -sm5 from the launch options. I still made both exes run as administrator because why not.

There was one method that I hadn’t tried yet, which was going into Windows Security > Firewall and network protection > allow an app through firewall > change settings > allow another app > add BOTH Tekken .exes (Polaris-Win64-Shipping.exe AND TEKKEN8.exe) > check the box for both PRIVATE and PUBLIC. Then apply.

I can’t say I’m completely crash-free after this, but I was able to play uninterrupted for hours after doing the firewall stuff. It also had the knock-on effect of less stuttering (for example the character selection screen became much less unbearable because it used to microfreeze every time a character model was loaded in.)

I’ll come back here and post if I experience another UE Polaris crash, but I’m hopeful that this was the fix I needed all along. Let me know if this did the trick for you. :resmile: :reheart:

good stuff, thanks for sharing

[Shaun C]

Originally posted by jaw knee:

Small update for those still dealing with this issue.

After nearly uninstalling the game in frustration, I stumbled upon a video from some dude with the thickest Hindi accent imaginable. He suggested four different methods to fix the UE POLARIS crash, three of which I had already tried with no success.

So I went back to square one, meaning removing Windows 8 compatibility mode, removing -sm5 from the launch options. I still made both exes run as administrator because why not.

There was one method that I hadn’t tried yet, which was going into Windows Security > Firewall and network protection > allow an app through firewall > change settings > allow another app > add BOTH Tekken .exes (Polaris-Win64-Shipping.exe AND TEKKEN8.exe) > check the box for both PRIVATE and PUBLIC. Then apply.

I can’t say I’m completely crash-free after this, but I was able to play uninterrupted for hours after doing the firewall stuff. It also had the knock-on effect of less stuttering (for example the character selection screen became much less unbearable because it used to microfreeze every time a character model was loaded in.)

I’ll come back here and post if I experience another UE Polaris crash, but I’m hopeful that this was the fix I needed all along. Let me know if this did the trick for you. :resmile: :reheart:

Gonna try this thanks.

[jaw knee]

Nvm it's still happening :(((((( hope it helps you guys though :(

[C1REX]

Originally posted by jaw knee:

Nvm it's still happening :(((((( hope it helps you guys though :(

Do you use a 3rd party anti virus and a firewall?

[jaw knee]

Originally posted by C1REX:

Originally posted by jaw knee:

Nvm it's still happening :(((((( hope it helps you guys though :(

Do you use a 3rd party anti virus and a firewall?

no just the built in Windows Defender. I usually turn off real-time protection and all the extra crap because i don't want it to hog any resources

[Shaun C]

Originally posted by jaw knee:

Nvm it's still happening :(((((( hope it helps you guys though :(

It worked for me yesterday but yup UE Polaris again. Same error? I think I'm going to reinstall the whole game again, always seems to be after these updates that f*** the game up.

[jaw knee]

Originally posted by Shaun C:

Originally posted by jaw knee:

Nvm it's still happening :(((((( hope it helps you guys though :(

It worked for me yesterday but yup UE Polaris again. Same error? I think I'm going to reinstall the whole game again, always seems to be after these updates that f*** the game up.

yeah, UE polaris still. i miss the first couple months after release where I could play this game without a ticking time bomb basically hovering above my head and making me look like a plugger...

[k.....]

Sometimes you must reinstall drivers,if using AMD remove SAM.