Arcade Quest Crashes My Computer

[Sir Bunting]

Wondering if anyone has a similar experience. When I choose the arcade quest game mode, the loading screen freezes. I can press CTRL+ALT+DEL but when I try to access the task manager, it fails to appear. So I have no choice but to reset my computer. Is there anything I can check on my machine to see what's going on or attempt a fix?

[S☯wn-Lﺤuꁅhtǝr]

launch parameters -sm5 it will cache shaders the old way.

[Sir Bunting]

I added -sm5 to my launch options in the preferences. Unfortunately it didn't resolve the issue

[S☯wn-Lﺤuꁅhtǝr]

Originally posted by Sir Bunting:

I added -sm5 to my launch options in the preferences. Unfortunately it didn't resolve the issue

windows 10 11 or linux?

[Sir Bunting]

Windows 10

[S☯wn-Lﺤuꁅhtǝr]

Originally posted by Sir Bunting:

Windows 10

update it to 20HH if its not already

what are your specs?

[BlackRock Saber]

and there you have it...Win 10 been out the OS department for a few years. Yes it still gets updated but only for MINOR areas. Do yourself a favor and see if your computer has the requirements for Win 11. Companies already gave the heads up that Win 10 will have a hard time to support their future games. Sometimes people should pay attention to the News in Steam.

[Sir Bunting]

Processor AMD Ryzen 7 3800X 8-Core Processor 3.90 GHz
Installed RAM 64.0 GB
Version 20H2
OS Build 19042.631

So you guys think it may be because of operating system and not a bug? Other aspects of this game run normally. It's only the "Arcade Quest" mode that won't turn on

[S☯wn-Lﺤuꁅhtǝr]

Originally posted by Sir Bunting:

Processor AMD Ryzen 7 3800X 8-Core Processor 3.90 GHz
Installed RAM 64.0 GB
Version 20H2
OS Build 19042.631

So you guys think it may be because of operating system and not a bug? Other aspects of this game run normally. It's only the "Arcade Quest" mode that won't turn on

well you could try adding a _ beside the tekken 8 save game folder C:\Users\(yourPCusernamehere)\AppData\Local\TEKKEN 8\

then run the game and see if arcade mode works in case its a corrupted file in appdata.

If arcade runs fine after, then you can move the game save in and see if that works

You already have 20HH so thats not gonna be it .
I have it and it runs fine so it may be the Tekken save folder in appdata since that doesnt get file verified

[Sir Bunting]

I tried renaming the TEKKEN 8 folder to TEKKEN 8_ which prompted the game to create a new TEKKEN 8 folder on startup. I attempted to launch arcade quest and it crashed again, but this time I waited for a while and the game exited itself, so I didn't have to reboot. I guess I'm also locked out of the ghost mode now that I think of it.

[S☯wn-Lﺤuꁅhtǝr]

Originally posted by Sir Bunting:

I tried renaming the TEKKEN 8 folder to TEKKEN 8_ which prompted the game to create a new TEKKEN 8 folder on startup. I attempted to launch arcade quest and it crashed again, but this time I waited for a while and the game exited itself, so I didn't have to reboot. I guess I'm also locked out of the ghost mode now that I think of it.

did you reduce the size of the games files before ?
if not

this is getting into the install on diff SSD / HDD territory

[Sir Bunting]

Not to my knowledge, the game is listed at 90.66 GB. My drive is Samsung SSD 980 PRO 2TB

[S☯wn-Lﺤuꁅhtǝr]

Originally posted by Sir Bunting:

Not to my knowledge, the game is listed at 90.66 GB. My drive is Samsung SSD 980 PRO 2TB

hmm . disable hyper threading on bios . its getting in that CPU doing too much or too little territory . I don't think its ram I'm running a AM5 DDR5 at 6000mhz and it runs stable

[S☯wn-Lﺤuꁅhtǝr]

wait.. whats your GPU? the Ryzen 7 3800X doesn't have integrated graphics

even if its underspec you should list the GPU with the rest so it can be looked into in case graphics need to be reduced due to low or out of video memory issues which can be addressed.

[Sir Bunting]

Under advanced display settings it says NVIDIA GeForce RTX 2060 SUPER

Putting the game in windowed mode revealed an error message during the crash which may help figure this out:

LowLevelFatalError [File:F:\p4\eagle\v103_xx-build_pkg_win\ue\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1203]
Interfaces.CopyCommandList->Close() failed
at F:\p4\eagle\v103_xx-build_pkg_win\ue\Engine\Source\Runtime\D3D12RHI\Private\D3D12CommandList.cpp:268
with error E_INVALIDARG

[S☯wn-Lﺤuꁅhtǝr]

Originally posted by Sir Bunting:

Under advanced display settings it says NVIDIA GeForce RTX 2060 SUPER

Putting the game in windowed mode revealed an error message during the crash which may help figure this out:

LowLevelFatalError [File:F:\p4\eagle\v103_xx-build_pkg_win\ue\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1203]
Interfaces.CopyCommandList->Close() failed
at F:\p4\eagle\v103_xx-build_pkg_win\ue\Engine\Source\Runtime\D3D12RHI\Private\D3D12CommandList.cpp:268
with error E_INVALIDARG

Try updating direct x12 https://answers.microsoft.com/en-us/windows/forum/all/direct-x-120-download/98d1137a-653d-40eb-9863-3b474665add7

https://www.reddit.com/r/Tekken/comments/19fnycs/arcade_quest_is_crashing_the_game_just_like_in/