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翻訳の問題を報告
Your help request: Refund Request - I am having another problem
Related to: TEKKEN 8 is being processed.
It sends a message really fast that this community will not take this lying down.
We have reviewed your refund request.
We are unable to refund this purchase to your Visa ending with ** at this time. Your playtime of an included product exceeds 2 hours (our refund policy maximum).
TEKKEN 8 - Playtime: 54 hours 21 minutes
Purchased: Feb 2 PST
Requests are considered on a case by case basis and are not typically issued for purchases of released products that are more than 14 days old, or if the purchased product has more than 2 hours of playtime. For in-game items the refund period is 48 hours and the item must not have been consumed, modified, or transferred.
This will probably be what they say fo me as well. At least it was the first time i asked when the in game shop was first announced. Valve needs to give us a way to fight back against these sleazy practises, and protect us, the consumers, not protect the greedy big companies.
People wanted Tekken 8 because they were tired of the same characters and/or cheap mechanics to win. And yet, again, we have cheap mechanics to win. Still the same rage arts/drives. So your point on wanting Tekken 8?
Steam normally will grant refunds whenever an ESRB rating change occurs on a game previously purchased.
But not this time it seems?
They should not be able to change esrb ratings at will, without giving us the option to refund the product if we dont agree with said changes they just put in after the inital launch period. If they mentioned these things would be in the game prior to its launch, then it would give the consumer knoweldge of what they support and they could then choose to buy or not the game based on that info which is important to some players. But how they did it, its scummy and should be illegal. I dont want to support such predatory monetazation, and def wouldnt have bought the game day 1 if i knew it had this.
Yeah, that is whats really getting at me. Bandai changed the esrb on the store itself after they did this. We should be able to get a refund due to how this was done, never informed consumers before they bought the product about this being in the game.
but goddang lets stone Shinbori guys