guide: common problems & solutions

[yed_]

When reporting a problem, provide as much details as you can (OS, graphics card...) and the error you got (blank screen, error message? what error message?)


Now read that statement above again. tell us what was the error message, and what's your OS


You can try these steps to fix some commons problem:


Verify game's integrity
Steam Library -> Nuclear Dawn -> Right Click -> Properties -> Local Files -> Verify Integrity of Game Cache


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nVidia issues
There is a lot of various problems with nVidia drivers.
if you got a black screen only - try a different version of drivers - upgrade to a newer one if possible.
If you're running the last version already, try to downgrade a version (that solved some issues in the past for a few people)
for Linux there is a known workaround for issues with nVidia drivers. Use the following flag when running the game:

__GLVND_DISALLOW_PATCHING=1 %command%

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Run the game from a command line
- try to run ND from a console, see if there's any error message in the console and report it back to us:

WINDOWS
open the command line:
Windows:
Start -> search -> type 'cmd' -> run

Steam:
library -> nuclear dawn -> right click -> properties -> local files -> browse local files

^ there's a file 'nucleardawn.exe', drag it into the `cmd` window and hit enter. Alt-tab from the game back to the `cmd` window and check if there's any error message.


OS X
open the terminal:
Spotlight -> Terminal

type (there's an autocomplete so when you hit Tab key, it will complete a directory name, after typing a few characters):
./Library/Application\ Support/Steam/SteamApps/common/Nuclear\ Dawn/nd_osx.sh


LINUX
you know how to do it, right? .)


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Run the game in a window
Running the game in a window might determine if the crash is fatal, or if it's related to a fullscreen mode (which happened quite often in the past). Try to run game in a window to see if at least THAT works

library -> nuclear dawn -> right click -> properties -> general -> set launch options:

-width 1024 -height 768 -window -noborder

[kozec]

About that unsure path for nucleardawn.exe, you can right click on game in steam, select properties, local files tab and then click "Browse local files" button to get right there.

[Tito Shivan]

Do not bump threads.

[Sexy Iron Maiden]

Good Guide (Not a bump, honest)

[slickacer]

thank's guy but did not work still haveing a problem.

[muskokabear]

Tried all your fix options, still having issues. Mouse scroll in Commander mode not working. Does not register mouse down to zoom out, and mouse up results in twitchy zoom in all the way. once zoomed in you can continue to mouse wheel up and it will randomly zoom out and in small amounts.
Entering commander mode in multiplayer locks out mouse clicks for entire game, wheel does not work. only thing that works is moving mouse to edge of window allowing the screen to pan. I cannot click anywhere. Even after hitting esc i can not click anywhere to get out of the game, Must ctrl-alt-delete and end game.
Can only play half the game which is't ideal.

Running

intel(r) I7-2670qm at 2.2ghz
12gb ram
64-bit
Nvidia gtx 560m

[yed_]

Originally posted by muskokabear:

Tried all your fix options, still having issues. Mouse scroll in Commander mode not working. Does not register mouse down to zoom out, and mouse up results in twitchy zoom in all the way. once zoomed in you can continue to mouse wheel up and it will randomly zoom out and in small amounts.
Entering commander mode in multiplayer locks out mouse clicks for entire game, wheel does not work. only thing that works is moving mouse to edge of window allowing the screen to pan. I cannot click anywhere. Even after hitting esc i can not click anywhere to get out of the game, Must ctrl-alt-delete and end game.
Can only play half the game which is't ideal.

Running

intel(r) I7-2670qm at 2.2ghz
12gb ram
64-bit
Nvidia gtx 560m

hi,
about the zooming thing: by "mouse down" and "mouse up" you actually mean "mouse wheel down" and "mouse wheel up", right? I'm not sure what's exactly the issue, but I see a similar behaviour when I'm using a scrolling gesture on my touchpad. I assume it's because of things like "smooth scrolling" etc. If you're using any similar features, try to disable them.

About locking out your mouse: what usually helps is activating Steam Overlay for a moment (the default shortcut is Shift + Tab) - the mouse then returns back to normal.

[muskokabear]

yes sorry, i did mean mouse wheel up and mouse wheel down. And i have found no option to enable or disable anything like 'smooth scrolling'. but have changed on wheel option and see, And i will give the steam overlay a try now to see if it frees up mouse. Thanks for your suggestions.

Update: the mouse wheel up and down still seem to be an issue in commander mode, however i have discovered using the shift key to zoom so can just avoid mouse wheel for now. And the steam overlay seems to have sorted out the mouse click. Thanks guys

[SALTY-TRUCK]

i got problem then i play first were are no lag but after 15 min starts to be lagy and then it makes unavailable to play cus lag is so big , then i change resoliution to biger or smaler lag is reduce but after some time it starts to be lagy again..... anybody got ideas?

[SALTY-TRUCK]

how much FPS you have i instaled my drivers and it fixed all up

[BayuAH]

Ubuntu 14.04.4 x86_64:

Failed to load the launcher (libSDL2-2.0.so.0: cannot open shared object file: No such file or directory)

I'm also done apt-get install libsdl2-2.0-0, but still same error.

[yed_]

Originally posted by bayuah:

Ubuntu 14.04.4 x86_64:

Failed to load the launcher (libSDL2-2.0.so.0: cannot open shared object file: No such file or directory)

I'm also done apt-get install libsdl2-2.0-0, but still same error.

Hi,
looks like other Source games have a similar problem, and looks like you have to preload the library manually via LD_PRELOAD. See this:
http://steamcommunity.com/app/221410/discussions/0/828939163951441775/#c864972620886789405

[BayuAH]

Originally posted by yed_:

looks like other Source games have a similar problem, and looks like you have to preload the library manually via LD_PRELOAD. See this:
http://steamcommunity.com/app/221410/discussions/0/828939163951441775/#c864972620886789405

So basically, what I do


LD_PRELOAD=~/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libSDL2-2.0.so.0 ~/.local/share/Steam/steamapps/common/Nuclear\ Dawn/nd_linux


Thank you.

[Ghostguard_5]

ah

[Afi]

cant play on windows i did everything and nothing and other solutions not working

[yed_]

I will just quote myself:

When reporting a problem, provide as much details as you can (OS, graphics card...) and the error you got (blank screen, error message? what error message?)

Now read that statement above again. tell us what was the error message, and what's your OS