Multiplayer issues

[Morgie Porgie]

My dad and I noticed that when playing in multiplayer he gets kicked out. I am the host and haven't had this problem. He was the one joining and got kicked out twice. Just wanted to report this issue to see if the bug can be fixed.

[Team17_CS]

Hey there Morgie Porgie,

Thanks for contacting us! I'm sorry to hear that your dad is unable to play when you are the host!

By any chance are you using a VPN or using a wireless connection? This may cause some issues while hosting a game if the connection is not strong enough. Can you also try having your dad host and then joining his game?

Keep us updated so we can provide the best troubleshooting possible!

Regards,
Team17 Support

[Lightning]

Originally posted by Morgie Porgie:

My dad and I noticed that when playing in multiplayer he gets kicked out. I am the host and haven't had this problem. He was the one joining and got kicked out twice. Just wanted to report this issue to see if the bug can be fixed.

Originally posted by Lightning:

.. After a few maps, the non-host always freezes/crashes, which hinders progress. We swapped the "Join/Host" roles, then this time the other player, who is now joined, was frozen. Too bad. Sadly can't refund anymore because we tried over and over again.

Already posted it in Discord, just got some weird answers like "use 60 FPS/Vsync"bla. No real help.
Left the discord again, felt lost.

[Morgie Porgie]

Originally posted by Team17_CS:

Hey there Morgie Porgie,

Thanks for contacting us! I'm sorry to hear that your dad is unable to play when you are the host!

By any chance are you using a VPN or using a wireless connection? This may cause some issues while hosting a game if the connection is not strong enough. Can you also try having your dad host and then joining his game?

Keep us updated so we can provide the best troubleshooting possible!

Regards,
Team17 Support

The PCs are next to each other hard wired to our network, so wireless signal is not the issue. No VPN running. Hopefully it gets resolved in the future.

[Kaon]

Please at least let us reconnect to the ongoing co-op runs. Networks are unreliable, code will always have bugs, please don't allow perfectly good co-op runs to be devastated by a single issue.

[Team17_CS]

Originally posted by Lightning:

Originally posted by Morgie Porgie:

My dad and I noticed that when playing in multiplayer he gets kicked out. I am the host and haven't had this problem. He was the one joining and got kicked out twice. Just wanted to report this issue to see if the bug can be fixed.

Hey there Morgie Porgie,

Thanks for the confirmation!

Can you please ask your dad to verify the files of the game to see this fixes the issue?

To do this:

1. Right-click on the game in your Steam Library, choose Properties, switch to the Installed Files tab and press Verify integrity of game files...
   
2. Attempt to run the game to see if the issue is resolved

Keep us updated!
Regards,
Team17 Support

Originally posted by Lightning:

Already posted it in Discord, just got some weird answers like "use 60 FPS/Vsync"bla. No real help.
Left the discord again, felt lost.

Hey there Lightning,

I'm sorry to hear that this didn't help you in the Discord server!

We are working on improving the connectivity of the game, so we appreciate your patience while we work on a fix!

Regards,
Team17 Support

[Team17_Helper]

Hey everyone!

We've shifted your thread over to the “Report a Problem” section so we can help you out better!

Please let us know if the solutions we provided work for you or if there's anything else we can assist you with.

Regards,
Team17 Support