It crashes immediately after starting the game.

[Jean Roxas]

When I start this software, it crashes after a black window appears for a few seconds.
Does anyone know a workaround?

SPEC.
CPU: i9-9900K
GPU: Radeon RX 6600 XT & Radeon Vega 56 (Driver Ver.22.6.1)
MEM: 64GB
OS: Windows 11

[SalaXander]

When I contacted Capcom Support there's a few things they've suggested to fix this issue.

-Check to make sure that your Graphics Drivers are at the latest Version (Do a clean video driver install, by uninstalling your previous Display Driver)
-Install the latest DirectX package
-Perform an SFC Scan
-Perform a Clean Boot
-Try Launching Game in Compatibility Mode for Windows 10 and Below
-Try Running the Game and Steam as Administrator

This is the response I've gotten, I'm not sure if it's just their usual response and how well some of these methods work. But maybe they'll be of some use to you all.

[Elrohir Telemmaitë]

Tried and failed

Originally posted by Happy Squatch:

When I contacted Capcom Support there's a few things they've suggested to fix this issue.

-Check to make sure that your Graphics Drivers are at the latest Version (Do a clean video driver install, by uninstalling your previous Display Driver)
-Install the latest DirectX package
-Perform an SFC Scan
-Perform a Clean Boot
-Try Launching Game in Compatibility Mode for Windows 10 and Below
-Try Running the Game and Steam as Administrator

This is the response I've gotten, I'm not sure if it's just their usual response and how well some of these methods work. But maybe they'll be of some use to you all.

[Jean Roxas]

Thank you.
I had the standard answer, but I've tried all the methods and reported that it didn't work.
We seem to have to wait patiently.

[numarul7]

I tried the game on the CPU videocard Amd Ryzen 7 with Amd Radeon Rx Vega Rx 10 and starts and works flawless.
It crashes on discrete high performance Nvidia Geforce 1660 Ti will all the drivers I have tested on.

Capcom Arcade Statium Version 1 works on both dedicated and internal GPU.

I am here on a laptop that runs AAA games like butter and this emulator crashes instantly.
So dear Capcom and Steam solve the problem.

[Pancakes11]

Originally posted by numarul7:

Capcom Arcade Statium Version 1 works on both dedicated and internal GPU.
I am here on a laptop that runs AAA games like butter and this emulator crashes instantly.
So dear Capcom and Steam solve the problem.

100% agree. The problem is more a Capcom problem than a Steam one I would guess.

[Tuxedo Kamen]

It won't load for me as well. Whenever I try to start it up, I get a message about a D3D Error.

[Firehawke]

The lack of response from Capcom is incredibly frustrating. With no logs left behind, no error messages, nobody has any idea what the actual trigger is.

It hits both Windows 10 and 11 (I'm on W10, 21H2 1826) seems to hit all types of CPU and video..

[Pancakes11]

Originally posted by Firehawke:

The lack of response from Capcom is incredibly frustrating. With no logs left behind, no error messages, nobody has any idea what the actual trigger is.

It hits both Windows 10 and 11 (I'm on W10, 21H2 1826) seems to hit all types of CPU and video..

I get an error message that tells me to check my GPU driver...I'm using a machine that I know is woefully under specs so I'm not surprised but at the same time Capcom Arcade Stadium 1 runs on this same machine without an error message so I hope a fix can be patched in.

[Imperceptible]

createdevicefailed message - reinstalled 5 times and still not working.
Windows 10 Home

[Chelle]

FYI I use Windows 11 and it plays flawless.

[Jean Roxas]

Capcom contacted me and said, "Please wait as the investigation may take some time."
Let's wait leisurely.

[alfa33333]

Same boat here. the game just does not start and Windows 10 home too.

[themazingness]

Windows 10 and Intel graphics drivers here. I didn't have a problem when I only had SonSon. When I got the rest of the games it started happening. However, when I verified the integrity of the game files, then updated my graphics drivers with a clean installation, then rebooted, I was up and running again.

I hope it helps somebody (I suspect it won't work for everyone).

[themazingness]

Originally posted by themazingness:

Windows 10 and Intel graphics drivers here. I didn't have a problem when I only had SonSon. When I got the rest of the games it started happening. However, when I verified the integrity of the game files, then updated my graphics drivers with a clean installation, then rebooted, I was up and running again.

I hope it helps somebody (I suspect it won't work for everyone).

Hmm... well that worked a couple times and it came back again.

Strangely, my graphics driver said yet again that it needed to be updated. Before that point it was saying it was up to date. Updating it made it work again. I'll have to watch and see if it reverts yet again. I wonder if Windows Update or Dell's tools are updating it in the background to the one that isn't working.

[themazingness]

So today I was able to start it up just fine multiple times. This evening, the D3D crash came back again. I checked my Intel drivers, but their software said it was up to date. I made it check again just in case and sure enough, my graphics drivers had reverted back to an old version.

I'm pausing Windows Update for 35 days (I know it isn't Dell because it hadn't installed any updates since April). I suspect it keeps installing the old driver which causes the D3D error.