[BUG REPORT]: Progression blocker and potential soft-lock in UPPER CHURCH

[Annoying Old Party Man]

I'm blocked when I reach the room containing a single Handman and spark cannons on the ceiling, pictured here:

https://steamcommunity.com/id/Lurdiak/screenshot/2468610904973738281/

And here it is on the map:

https://steamcommunity.com/id/Lurdiak/screenshot/2468610904973739213/

I believe this is meant to be a mini-boss area, a tougher version of the first fight against a Handman, but when I walk past him, he reveals himself and poofs away, never to reappear, leaving me locked in this room.

https://steamcommunity.com/id/Lurdiak/screenshot/2468610904973738753/

There is no way to go back or forward that I can figure out. I messed about for quite a while making sure it wasn't some kind of puzzle, reloaded the save multiple times, and I'm still stuck. I don't think it's possible to backtrack out of the church from where I currently am, either, but I haven't verified this.

[Gajbotron]

Same issue here man! But I defeated him and continued few more screens on the right with no issues.... and then I decided to go back to explore more and after I passed that room and went left - that room DOOR closed and I remained soft-locked back in that area (few screens on left until I found another door that are also locked instead open)... They said it is already fixed but there is still no official PATCH which is lame, since I did it in my live stream and now I am unable to reach my true ending and complete the walkthrough on my channel... :|

[76561199618737993]

Hey there! Thank you for reporting this major bug! We've fixed in the upcoming update!

[gregsentai]

Hey! this is EXACTLY what is happeniung to me as well

[Annoying Old Party Man]

Originally posted by Gen:

Hey there! Thank you for reporting this major bug! We've fixed in the upcoming update!

Probably pointing out the obvious here, since it wasn't in the patch notes, but you didn't fix it.

[gregsentai]

hey! i am still stuck :O thank you for being responsive though!

[76561199618737993]

Originally posted by gregsentai:

hey! i am still stuck :O thank you for being responsive though!

Could you send us a screenshot of the place you're stuck in the Church?

[gregsentai]

Originally posted by Gen:

Originally posted by gregsentai:

hey! i am still stuck :O thank you for being responsive though!

Could you send us a screenshot of the place you're stuck in the Church?

The reason I said it was exactly the same for me is the reason why a screenshot would be redundant hahaa- its exactly where the original poster showed to be stuck.

[gregsentai]

Originally posted by Gen:

Hey there! Thank you for reporting this major bug! We've fixed in the upcoming update!

hey- it doesn't seem fixed :)

[76561199618737993]

We're still investigating this bug, could you send us your save file at [e-mail]?

Gajbotron, this should be fixed, can you confirm?

[Annoying Old Party Man]

I've emailed you my save file, bug is still present as of the May 2 patch. Let me know if you need anything else from me.

[Outerminds Inc.]

Originally posted by Annoying Old Party Man:

I've emailed you my save file, bug is still present as of the May 2 patch. Let me know if you need anything else from me.

Hi! Thanks for your help. We've seen this bug before and we are unable to reproduce it at the moment with your savefile.

Could you please give us as many information as possible on your computer specs? CPU, graphic card, etc?

We also added some logs (and what we thought would fix the problem) to try to track your issue in May 2nd's update. After going in the room, could you please send us your player.log and player-prev.log?

[Outerminds Inc.]

Originally posted by Annoying Old Party Man:

I've emailed you my save file, bug is still present as of the May 2 patch. Let me know if you need anything else from me.

Update: We managed to reproduce the bug on a laptop plugged on a TV.

When playing on the Laptop without the TV, it works fine.

Also, when playing in windowed mode instead of Full Screen, it works fine on the TV as well.

The Laptop in question had 2 gigs of RAM which is under the minimum requirement of 3 gigs that we are asking on the specs page.

Could you please confirm if it works in windowed mode? Also are you plugged on a TV? What are the specs of your GPU?

Thanks!

[Annoying Old Party Man]

I am not playing on a laptop, and I have slightly more than 16 gigs of ram. I have just emailed you my system specs.

[Annoying Old Party Man]

The bug still occurs in windowed mode.

[Annoying Old Party Man]

Originally posted by Outerminds Inc.:

Originally posted by Annoying Old Party Man:

I've emailed you my save file, bug is still present as of the May 2 patch. Let me know if you need anything else from me.

Hi! Thanks for your help. We've seen this bug before and we are unable to reproduce it at the moment with your savefile.

Could you please give us as many information as possible on your computer specs? CPU, graphic card, etc?

We also added some logs (and what we thought would fix the problem) to try to track your issue in May 2nd's update. After going in the room, could you please send us your player.log and player-prev.log?

I've also sent these logs. I've been into the room multiple times but always had to exit at that point because I became trapped. If you need me to actually send the logs while the game is running and I'm standing in the room, please clarify, as I'll need to do that a bit later.