"match failed to load" for 4 matches in a row

[SmilePic]

The title pretty much says it. Bought the game today via humblebundle, then DLCs via Steam. Haven't had an actual match because after the match fills with enough players it always ends up with the "match failed to load" message.
Anything I could look into to resolve it?

[Dire Wolf CS]

Originally posted by SmilePic:

The title pretty much says it. Bought the game today via humblebundle, then DLCs via Steam. Haven't had an actual match because after the match fills with enough players it always ends up with the "match failed to load" message.
Anything I could look into to resolve it?

Looking into this

[Dire Wolf CS]

Originally posted by SmilePic:

The title pretty much says it. Bought the game today via humblebundle, then DLCs via Steam. Haven't had an actual match because after the match fills with enough players it always ends up with the "match failed to load" message.
Anything I could look into to resolve it?

There was a connection issue this weekend but it should be fixed!

Let us know if you keep having issues!

[SmilePic]

Originally posted by Dire Wolf CS:

Let us know if you keep having issues!

It just happened to me again, twice.
Some time after I got the message that I "resigned from the game". Do you have some problems with IPs from Armenia specifically?

[Dire Wolf CS]

Originally posted by SmilePic:

Originally posted by Dire Wolf CS:

Let us know if you keep having issues!

It just happened to me again, twice.
Some time after I got the message that I "resigned from the game". Do you have some problems with IPs from Armenia specifically?

That would not be the case. I will send this to the team to investigate!

[Dire Wolf CS]

Originally posted by SmilePic:

Originally posted by Dire Wolf CS:

Let us know if you keep having issues!

It just happened to me again, twice.
Some time after I got the message that I "resigned from the game". Do you have some problems with IPs from Armenia specifically?

Could you send us some logs so we can investigate what the issue is?

[SmilePic]

I did it yesterday via the built-in feedback functionality. Before you wrote that it's fixed, but not after another matches failed on me.

I can do so again once I have time to boot it up. Probably tomorrow.
By the way, where do the logs reside under Windows?

[Dire Wolf CS]

Originally posted by SmilePic:

I did it yesterday via the built-in feedback functionality. Before you wrote that it's fixed, but not after another matches failed on me.

I can do so again once I have time to boot it up. Probably tomorrow.
By the way, where do the logs reside under Windows?

Ah okay let me see if I can poke the team and tell them to find the original logs. If you have not played since yesterday, you can just go into the menu and go to feedback and it will send the old logs!

[SmilePic]

Ok, done. The same error, sent a new entry of feedback from user HappyCat+4678.

[Dire Wolf CS]

Originally posted by SmilePic:

Ok, done. The same error, sent a new entry of feedback from user HappyCat+4678.

Thanks so much

[SmilePic]

You're welcome. I haven't tried if again after the latest update, will let you know.

[Samkiud]

Just happened to me three times in a row. Just bought the game with all expansions today and haven't had a match yet. Not fun.

Edit: Just sent a feedback in-game. Five times in a row now. Seems impossible to play.

[SmilePic]

It finally worked for me. After I switcherd to mobile internet, which comes from another ISP...