Concerns Regarding EULA & Privacy Policy :: Mandragora: Whispers of the Witch Tree General Discussions

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kp_johan [developer] Apr 18 @ 7:21am

Concerns Regarding EULA & Privacy Policy

Hi Inquisitors,

We’ve heard your feedback about the EULA and privacy policy loud and clear, and we understand your concerns. Thank you to everyone who took the time to raise the issue.

What’s changed:

After a thorough review, we found that some legal documents shown at launch weren’t actually related to Mandragora: Whispers of the Witch Tree. These have now been removed to better reflect the game’s actual scope and functionality. You can view the updated EULA here:
https://store.steampowered.com/eula/1721060_eula_0?eulaLang=english

Everything now listed is directly related to Mandragora.

About the EULA

The EULA itself hasn’t changed. It’s a standard agreement, similar to what you’ll find for most games on Steam and other platforms.

About the Privacy Policy

The privacy policy is in place to allow the collection of limited technical and gameplay data, things like crash reports, system specifications, performance stats, etc. This data helps the team quickly identify bugs and issues, so we can deliver fixes faster and improve overall stability.

That said, submitting this data is entirely optional. You can decline the Privacy Policy at first launch and still enjoy the full single-player experience without restrictions.

If you’ve already accepted the policy but wish to opt out, simply delete your existing save files and re-launch the game, you’ll be prompted again to accept or deny it.

We’ve also removed any unrelated documentation that might have been confusing or unnecessary for a single-player title like Mandragora.

If you have more questions or run into issues, we’re always here to help, on the Steam forums, Discord, or via our support page.

Thanks again for your vigilance, patience, and support.

Knights Peak Interactive - Publisher of Mandragora: Whispers of the Witch Tree

Last edited by kp_johan; Apr 18 @ 7:21am

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Originally posted by kp_johan:

First we must emphasize that we highly respect your privacy and comply with applicable laws, including, without limitation, the European Union General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), the UK GDPR, the Lei Geral de Proteção de Dados (“LGPD”), consumer privacy laws of Virginia, California, Colorado, Connecticut, Utah and other states and jurisdictions.

To avoid confusion, the concerns raised by community members in regards to potential information collecting from players are a part of our Privacy Policy and not the EULA, which is a separate agreement.

The Privacy Policy can be declined and if you do, no personal identifiable data will be collected at all.

To do this, once you start the game for the first time you will be presented in-game with the Privacy Policy and you will have a choice whether to Accept or Decline, if you Decline the Privacy Policy - the game will load and you can continue to play as normal.

If you have existing save games, you are currently unable to opt-out as may have already accepted the Privacy Policy. However, we are working to add an option to opt out in-game and will include this in an upcoming update.

In the short term if you would like to have your data removed, please contact us via https://support.my.games and quote the Mandragora Privacy Policy in your subject line so we can deal with your inquiry efficiently.

We also want to remind you that you have the right to request access to your data and the right to ask us to erase your data. For a full list of your rights, please refer to Section 8. in the Privacy Policy at the link below.

https://documentation.my.games/terms/mygames_privacy

If you have any questions about your personal identifiable data processing, the enforceability of this privacy policy, or any other privacy concern, contact our DPO at dpo@my.games.

If you at all have any doubts about agreeing to the current Privacy Policy, we encourage you to Decline it on your end and continue enjoying the game.

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Showing 1-15 of 63 comments

Tokoroto Apr 18 @ 2:47pm

Fantastic news and a very prompt response to the issue. Will finally be installing it then. Thank you devs!

Whirblewind Apr 19 @ 12:58am

"The EULA itself hasn’t changed. It’s a standard agreement, similar to what you’ll find for most games on Steam and other platforms."

"And that makes anti-consumer spyware okay, so please stop criticizing us and don't point out we have a history of such as MY.GAMES."

Morgue

has Mandragora: Whispers of the Witch Tree

Apr 19 @ 2:50am

You actually can't decline it so that's just a lie

Snakehips

Apr 19 @ 3:16am

Originally posted by Morgue:
You actually can't decline it so that's just a lie

Yep. Update today made me accept it again. No way to decline it.

Hibuki

Apr 19 @ 4:20am

Upon launch, Steam forces you to accept it.
If you decline, you cannot start the game.

Biverus Apr 19 @ 4:31am

In the game if you accept, can you change your mind and decline?

Tiplomacy

Apr 19 @ 5:34am

Relax digital privacy is an illusion in this day and age. No sense in getting worked up and anxious over how your readily accessible public information is used. Unless perhaps you have something to hide......

Morgue

Apr 19 @ 6:40am

Originally posted by Biverus:
In the game if you accept, can you change your mind and decline?

Yeah but it kicks you out of the game

N8TreeOS Apr 19 @ 7:06am

It looks like a nice game that you'd want to play. But the terms and conditions are poor.

The EULA was analyzed. The result was that the EULA conflicts with European and German law in many respects and is inadmissible.

flyingSwine Apr 19 @ 7:08am

I can't start the game without accepting the EULA, sadly a refund for me. Way to ruin a great game.

#10

Sindex Apr 19 @ 7:10am

Originally posted by Snakehips:
Originally posted by Morgue:
You actually can't decline it so that's just a lie

Yep. Update today made me accept it again. No way to decline it.

Gotta love devs that don't even know how their game works, or think people are that dumb.

#11

Zoom

Apr 19 @ 7:25am

I see some confusion here. You have to accept the EULA to play, as is the case for basically any other game out there.

However you can decline the Privacy Policy (the one that allows collection of your data), and still able to play the game.

#12

Blowfeld

Apr 19 @ 7:26am

Originally posted by Sindex:
Originally posted by Snakehips:

Yep. Update today made me accept it again. No way to decline it.
Gotta love devs that don't even know how their game works, or think people are that dumb.

You saw that the post is from a member of the publishing team, right? That is a completely different company from the dev team.

The devs sadly chose Knights Peak, like the guys who mad Tempest Rising. It is a bad publisher who screwed up stuff in both releases, both were not very consumer friendly.

I really hope both companies are able to get a more recommendable, trustworthy and competent publisher for their next games, as KP will ruin their credibility and reputation.

#13

7icon6 Apr 19 @ 7:39am

Originally posted by Zoom:
I see some confusion here. You have to accept the EULA to play, as is the case for basically any other game out there.

However you can decline the Privacy Policy (the one that allows collection of your data), and still able to play the game.

Does this allow you to opt out of the sale of your personal data?

#14