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I just downloaded the game on Nintendo switch and I have the exact same problem. I don't have a solution for the moment, I hope for an update... I'm sad :(
So just press the pick up button, don't hold it
I'll check with the team on this, there's no known issues with picking up items prior to this. You should be able to just tap the button and pick it up, not hold it as the latest commenter mentions - if you could let me know if that advice helped at all that would be good to know!
I was holding the button as I thought you would drop it as you let go. This is definitely something that needs changing or at least needs to be more clear.