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16GB is the minimum requirement for system memory to run Riven. It's surprising you got it to start with only 8. Many people (with only 8GB) report not being able to start it at all.
For more help with this, email support@cyan.com and attach a copy of your system's DxDiag Report. Thanks!
Win10-i5 2nd gen. 8gb- Nvidia 750Ti
My Riven Success Rate
https://steamcommunity.com/sharedfiles/filedetails/?id=3292596889
No belief or disbelief involved. Getting stuck in the first place is very likely due to your under spec system not being able to load parts of the game fast enough.
You can choose to contact Support for help getting 'unlocked' where you're stuck if you choose.
A future Cyan beta tester? =D