"Failed to start the Hi-Rez Studios Authenticate And Update Service"

[Battle Beaver]

I get this pop up while before I can install this game and smite? Does anyone have any idea how to fix this? The rest of the internet has been useless and I've had a support ticket sitting on their website for three months.

[pigeon]

Try this: (make sure tribes/smite is closed)

1. Go to start and search for services.
   
2. Right click on it and select run as administrator.
   
3. Scroll down and look for "Hi-Rez Studios Authenticate and Update Service"
   
4. Right click on it and select either "start" or "restart".
   
5. Wait for it to finish then open the game again.

[Battle Beaver]

There is no Hi-Rez Studios Authenticate and Update service listed anywhere in my Services

[Battle Beaver]

Anyone have any ideas?

[Battle Beaver]

Reinstall also does absolutely nothing
Your fix also didn't fix anything.

[Papa Shaggy]

a good way that i found is to
1.) Goto view local services
2.) find "Hi-Rez Studios Authenticate and Update Service" or as mine says "Hi-Rez Studios Authenticay..."
3.) double click it and select manual if it is disabled or set it to auto
4.) start the game

[Sir. Prof. Cerginho]

Just disable the windows' firewall

[Battle Beaver]

Originally posted by MaddPcMoon:

its not working guys im trying to download paladins but it says the same error and i can find the hi-rez studios ..... service but i cant stop it or pause it or restart it

I fixed this ages ago, it has something to do with a security program. I remember booting up Reign of Kings and a pop up coming up which actually told me what was wrong. I think you have to either download something or uninstall something

[Jimmy]

Originally posted by TheDoge:

Originally posted by MaddPcMoon:

its not working guys im trying to download paladins but it says the same error and i can find the hi-rez studios ..... service but i cant stop it or pause it or restart it

I fixed this ages ago, it has something to do with a security program. I remember booting up Reign of Kings and a pop up coming up which actually told me what was wrong. I think you have to either download something or uninstall something

So what we need to do? Ty

[luro19]

Originally posted by DRAGON:

Try this: (make sure tribes/smite is closed)

1. Go to start and search for services.
   
2. Right click on it and select run as administrator.
   
3. Scroll down and look for "Hi-Rez Studios Authenticate and Update Service"
   
4. Right click on it and select either "start" or "restart".
   
5. Wait for it to finish then open the game again.
[/quote]best solution

[bess]

bump, tried to do what dragon said, this happened http://prntscr.com/ezo6r8

[Morvax]

Sorry i didn't see this years ago, lol. I'm now facing the same problem. I tried everything Google says, such as enable service, reinstall Hi-Rez Authenticate software, bla, bla. Nothing worked. Until i realised my antivirus (Kaspersky) was highlighting all Paladins and Hi-Rez related files as UNTRUSTED and NOT ALLOWED. I had to manually set all files flagged as untrusted to trusted to make it work. In your case, depending on your antivirus, you can try disabling your antivirus and/or flagging detected files as trusted (check quarantine as well). Good luck.

[bess]

Originally posted by Morvotron:

Sorry i didn't see this years ago, lol. I'm now facing the same problem. I tried everything Google says, such as enable service, reinstall Hi-Rez Authenticate software, bla, bla. Nothing worked. Until i realised my antivirus (Kaspersky) was highlighting all Paladins and Hi-Rez related files as UNTRUSTED and NOT ALLOWED. I had to manually set all files flagged as untrusted to trusted to make it work. In your case, depending on your antivirus, you can try disabling your antivirus and/or flagging detected files as trusted (check quarantine as well). Good luck.

And, this is why i refunded my game :)

[fireDale78#VIDEOGAMEDAD]

None of this is working.... The antivirus thing, reinstalling and installing...Every time I try to run the game it says Failed to Install the Hi-Rez Studios Authenticate and Update Service.
When I run the installhirezservice.exe all it says is Failed to Install Hi-Rez Authenticate and Update Service... Please help

[Doug's in Paris]

I found a Solution that worked for me
Steam->Library->Right click Paladins->Properties->Verify Integrity of Game Files->Wait about 5 minutes then reload the game

If you are not using steam Right click Paladins->Open file Location->Find Binaries (its somewhere around there)->Redist->Install all of the files in that folder

[Doctor Stein]

Don't know if anyone is still having this problem or not but here. I had this problem and I just changed my installation location and it worked for me. Like I have a folder on my desktop named Stein's Games V.2 and I installed Smite there and it loaded for me so try something like that and get back to me :3