Clanfolk

Clanfolk

Susie Sep 18, 2022 @ 1:45pm
Game keeps crashing on Bootcamp
I've been playing the game for a couple of hours (around 3 hours) and all the sudden it crashed. I restarted the game and loaded an autosave, but after a bit of playing (i think till i got to the point where it crashed the first time) it crashed again.
Last edited by Susie; Sep 23, 2022 @ 1:39pm
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Showing 1-6 of 6 comments
do you remember any details about the specific moment it crashed? was it the very start of a new day? was there a specific task you just completed? was it a tutorial task? details details.... please
Susie Sep 19, 2022 @ 2:05am 
Nothing specific that i have noticed so far.
Its year 1 Summer 7 Evening (about 1 real life minute into the evening), Lowlight.
Specs:
4.0 GHZ quadcore intel core i7, tubro boost to 4,2ghz
32GB 1867MHz ddr3 sdram 4x8
AMD Radeon R9 M395X 4GB
Windows 10 running on bootcamp

It just happend again in a new game. Year 1 summer 4 at daylight.
Last edited by Susie; Sep 19, 2022 @ 3:28am
Blorf  [developer] Sep 19, 2022 @ 10:26am 
Hi, I would really like to solve this. Crashes are really serious and I want to figure out what's up.

Could you please send me a save file form before the crash? And also the logs from before a crash?

Here is how to send the info:
https://steamcommunity.com/app/1700870/discussions/3/3413181204147029794/

I believe I remember a crash report from someone else on Bootcamp in the past as well. The logs may show something.

Once thing you could do to help is also to turn on timed saves. This will save every 5 minutes and may allow us to catch the crash right before it happens. If the crash is repeatable, I will be able to fix it.
Susie Sep 19, 2022 @ 11:19am 
Hi Blorf, thank you for responding so fast. I had already turned on the 5 minute save myself so i just send you 2 seperate save files with both their logs in a zipfile.
I couldnt find any simularities around the crashes. I hope you can fix it because im addicted to this game :D
Blorf  [developer] Sep 22, 2022 @ 10:19am 
Hi everyone. I think we have this one solved. It looks like this was a video driver issue. I saw this once before with a bootcamp install as well.

Prior to the video driver update, turning off the advanced lighting in settings/video seemed to stop the crashing as well. The advanced lighting system does some intense calculations and turning this off resolved whatever was crashing the video driver.
Susie Sep 23, 2022 @ 1:38pm 
Yes! so happy my problem is solved.
I was having trouble updating the AMD driver on bootcamp. The Radeon app told me it was up to date and when i downloaded it from the website to install manually i got the message that there was no such graphic card. So for people who have trouble updating AMD drivers on bootcamp, i googled AMD drivers bootcamp and there is a special section to find with drivers specifically for bootcamp.

https://www.amd.com/en/support/kb/release-notes/apple-boot-camp
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